Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
How to claim refund on exports made under LUT without paying IGST?
To claim a refund on exports made under LUT (Letter of Undertaking) without paying IGST (Integrated Goods and Services Tax), you need to follow the procedure outlined by the GST authorities. This typically involves filing the necessary documents and forms, such as the shipping bill, export invoice, and relevant declarations, with the GST department. The refund can be claimed through the GST portal by providing the required details and supporting documents. It is advisable to consult with a tax professional or refer to the official GST guidelines for specific instructions on claiming the refund.
Can you guide me on how to generate and download GSTR eReturns from BUSY?
Yes, we can guide you how to generate and download GSTR eReturns from BUSY. To do this you need to follow these steps:
Step 1: Open the Display menu and select GST Reports.
Step 2: Choose GST Return and then the return type you want to generate, such as GSTR-1 eReturn, GSTR-3B eReturn, etc.
Step 3: Choose the report format you want to generate, such as JSON, CSV File, As per Govt. Template, or Plain Excel.
Step 4: Now enter the period and can generate the selected return as per the selected format.
How can I take reports from BUSY once file is uploaded to GST?
To take the reports from BUSY once file is uploaded to GST portal :
1. Go to Display
2. Then click on GST Report
3. Select GST return which you have uploaded on portal.
4. Now you can select Date range of return
5. Here you can see your report accordinly.
Important Note : Once you have filled return,it cannot be changed.
If still having same issue then you can contact us on our centerlized 24*7helpline
number i.e. 8282828282 or 011-40964096.
You can also share your query on support@busy.in
Do I need to generate a separate GSTR- file for each month?
It depends on whether you are a monthly or a quarterly filer of Form GSTR-1.
If you are a monthly filer, then you need to generate and file a separate GSTR-1 file for each month by the 11th of the succeeding month.
If you are a quarterly filer, then you need to generate and file a single GSTR-1 file for each quarter by the 13th of the month following the quarter1. However, you can also use the Invoice Furnishing Facility (IFF) to upload your B2B invoices and credit/debit notes on a monthly basis.
How to enter GST login credentials and OTP for GSTR- upload?
Here are the process of GSTR1 direct upload in BUSY :
Step 1: Go to Administration Menu
Step 2: Click on Configuration
Step 3: Then click on Feature and option
Step 4: Then click on Gst/Vat feature and mention correct GSTIN and Gst portal username tehn save the configuration
Step 5: Then go to display Menu
Step 6: Then click on Gst reprots
Step 7: Click on Gst Returns
Step 8: then click on GSTR1 E- return then select direct upload and proceed to generate return
How do I resolve errors while filing GST returns in BUSY?
To avoid error during gst return file from BUSY you can follow the steps.
Step 1. Make sure your BUSY software is updated in latest release.
Step 2. Check your hsn code length in your BUSY data is according to your turnover or not.
Step 3. Check possible error at the time of return file then check error
If there is any voucher tax amount related issue then you can resave it.
Step 4. If you are using offline tool to file return then check it have to be updated in latest version.
My GST returns generated from BUSY are not getting uploaded to the GSTN portal. What should I do?
If your GST returns generated from BUSY are not getting uploaded to the GST portal, you can try these troubleshooting steps:
Step 1: Check the error report before generating or uploading GSTR1 from BUSY.
Step 2: If you are uploading GSTR3B then check if there is no negative values exists in it.
Step 3: Make sure you are using the latest version of BUSY to get the latest GST return template.
Step 4: You need to check GSTIN of parties if you are uploading GSTR1.
These are some common issue with troubleshootin steps.
My GST return is showing an incorrect tax liability amount. What do I need to check?
If your GST return is showing an incorrect tax liability amount then please follow the
given steps
Step 1: Review your sales invoices to ensure that the tax rates and amounts are
entered and reflecting correctly.
Step 2: Make sure you have posted consolidate voucher of the rcm entery to reflect
correctly in the return.
Step 3: Make sure that all relevant transactions are reflecting in the return.
Step 4: Make sure you have entered correct start date and end date or correct month
and enable correct desired option before filing.
I created a credit/debit note but it is not reflecting in my GSTRWhat should I do?
If your cedit note is not reflecting in your GSTR 1 then please follow the given step.
Step 1: Ensure credit note or debit note must be related to sale.
Step 2: For verifiy this you will open the particular note and will check the field of the GST nature.
Step 3: Check it is against sale or purchase if it is against sale then it will reflect.
If Still having any issue then you can contact us on our centralized help line number i.e 8282828282 or mail
at support@busy.in
I'm having trouble understanding where my GST tax amounts are going in BUSY. Can you explain?
having trouble understanding where GST tax amounts are going in BUSY then follow some reports
1. go to the GST reports under display menu
2. open GST reports there you can find multiple GST reports for your GST tax amount references.
3. GST summaries, GST returns, GST registers and other reports
4. you can open any report and mentioned date period or month period and check your GST tax amount bifurcation
5. you can also check duties and taxes group under balance sheet there you can also check GST breakup in CGST, SGST and IGST.