Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst e returns

FAQs

I am not getting HSN summary/BB/BC details in the GSTR Excel output. What should I do?

If you generate the excel of GSTR1 but in that not showing the HSN Summary, B2B or B2C details, then you can check below steps:
Step 1: Make sure you have not selected Yes on Skip HSN Summary option when generating the GSTR1 excel.
Step 2: Make sure you have selected the correct period for generating the GSTR1 excel.
Step 3: Make sure you have categorized your parties correctly by their type of dealer, either registered or unregistered, as this will determine whether the data will appear in the B2B or B2C section.

Is it possible to directly file the GSTR- on the online portal without using offline tools? If yes, what is the process?

Yes, It is possible to directly upload the file of GSTR-1 on the GST portal. You can direct upload GSTR 1 ereturn and create JSON file from BUSY.
Follow the below steps to File GSTR-1 ereturnStep 1 Go to the Display menu and click on GST Report
Step 2 GST Return GSTR 1 EReturn
Step 3 Click on Direct Upload
Step 4 Select the Date Range and Check possible error
Step 5 After removing All errors proceed to direct upload
Step 6 Login to GST Portal & File Return

The reports from BUSY do not match my books for GST return filing. How can I get accurate reports for filing returns?

If the reports is not matching with the GST reports of sales and purchase.
Pls follow the below steps.
Step 1: Check the GST audit report of reconcile account and GST. This report should come blank if your data is correct and properly matched but if some entries are showing then you need to correct it after data backup.
Step 2: If still same issue then you need to check in the short range, you will get a particular date after that correct th voucher from which mismatch is coming in the report.

Is there any documentation available on how to upload GSTR- using BUSY software?How do I correct GST tax rates in invoices if the summary is showing incorrect amounts?

Yes, you can go through the document that available in BUSY related to gst content 
Step 1: Open company
Step 2: Go to Help Menu
Step 3: Click on Help content for gst option
Step 4: Here you can check vedios and documentation related to Gst content and also given document how to upload gstr1 from BUSY
If gst summary is showing incorrect amount then on enter the sepecific gst amount field in gst summary report and change sale/purchase type in invoices then save the voucher

I am getting an error while uploading GST return file generated from BUSY. The error report shows "proceed with error". How should I resolve this error?

If you get proceed with error message after uploading the return on the portal, you need to follow these steps to fix it:
Step 1: Download the error report from the portal and open it in the GST offline tool. This will show you the details of the error and the affected invoices.
Step 2: Correct the error in BUSY and generate the return file again. Make sure that the data is accurate and complete.
Step 3: Upload the new return file on the portal and check if the error is resolved.

Where in BUSY's interface can I view invalid entries and fix errors at the time of generating gstr ?

Find out the steps to check invalid entries and fix errors at the time of generating gstr1 
Step 1 : Go to gstr1 e return option
Step 2 : Then select the method to generate gstr1
Step 3 : Then before generating return select the option check possible errors
Step4 : Then check error in transaction
Step 5 : Then check error in hsn wise summary
Step 6 : Then check error in document summary
Step 7 : Then rectify all the error showing in that reports then generate return

How can I upload missing e-invoices to resolve portal data differences?.

for upload e-invoices to resolved portal data differences we need to ensure that when we upload GSTR1 data directly from BUSY or through the JSON file and when we generate report for e-return filing there is option called skip e-invoices so keep N in there and then upload GSTR1 data directly from BUSY or through the JSON file OR if you already data upload and data diffrenece show in portral then you can reset uploaded data in GST portal and again upload GSTR1 data directly from BUSY or through the JSON file

What is the step-by-step process to file quarterly returns on BUSY?

There are the process to file quarterly returns in BUSY : 
Step 1. Go to Administration
Step 2. Then click on Configuration
Step 3. Select Feature and options
Step 4. Then click on GST\VAT
Step 5. Change the status of Return Filling Frequency as Quaterly.
Step 6. Then go to Display
Step 7. Select GST reports
Step 8. Then click on GST return
Step 9. Select E-return which you wants to generated from BUSY.
Step 10. Mention Quater for Filling the e-return.

What is process to generate govt. template in BUSY.

To generate govt. template in BUSY need to follow below given steps.
Step 1: Go to display menu and select Gst Reports option.
Step 2: In Gst Reports option select Gst Returns from it.
Step 3: Then select Gst Returns and after that select the GSTR1 eReturn or GSTR3B eReturn.
Step 4: After that reports to be generated option will open then select as per govt. template from it.
Step 5: In next window select the relevant period and give the path of govt. template and return to be generate path.

How can I revise previous year's GST returns in the software to account for late filed bills?

To revise previous year's GST returns in the software to account for late filed bills, you can follow these steps:
Step 1. Open the BUSY and go to the GST module.
Step 2. Select the option to revise the GST returns.
Step 3. Choose the relevant tax period for which you want to revise the returns.
Step 4. Make the necessary changes to include the late filed bills.
Step 5. Generate the revised GST return file in the required format.
Step 6. Upload the revised file to the GST portal for filing.