Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst e returns

FAQs

The accession codes in my BUSY software are not validating properly. How to fix it?

Troubleshooting steps when hsn code not validating from BUSY
Step 1:Firstly check your BLS is active or not, if active then follow below steps.
Step 1:Check your internet connection it should be properly working.
Step 2:If internet is properly working still problem then check with exclude BUSY from antivirus if installed.
Step 3:If same problem then check with ping util.
Step 4:If util not pinging need to consult your internet service provider.
Step 5:If same problem exist check after some time may be backend issue.

Where in the portal do I go to download the error report after uploading my JSON file?

To download the error report after uploading your JSON file, you need to follow the below steps:
Step 1: First, re-upload it and check the error.
Step 2: Download the error report.
Step 3: Then download the offline tool through the GST portal and install it.
Step 4: Open the offline tool, then select the option to open the downloaded error file from the GST portal.
Step 5: Choose the file to upload, select the file, and open it.
Step 6: You will find the error; correct it in BUSY and re-upload.

while uploading GSTR e-return through JSON showing some error on portal what should ido?

1: While generating GSTR1 JSON kindly check all possible erros tabs which BUSY provide you before generating GST eRetrun so that you can clear your retruns all possbile errors as showing in possible errors tabs you have covered almost all the errors of GST Return
2: Check your hsn code length. make sure that your hsn code lengh entered according to your turnover
3: Make sure you are using latest release of BUSY as new changes related GST will shown in new release of BUSY

How can I generate a JSON file for direct GSTR- upload in BUSY?

You can create the JSON file of GSTR-1 from BUSY by following these steps:
Step 1: Go to the Display menu and click on GST Reports and then GST Returns.
Step 2: Select GSTR-1 eReturn and choose JSON.
Step 3: Enter the date range for the report and select the options that suit your requirements.
Step 4: Specify the eReturn File Path where you want to save the file and click OK.
Step 5: You can check for any errors before clicking on Proceed with JSON.

What are the necessary details required for GSTR- filing in BUSY ?

Please specify the method which you are using to file or upload so that accordingly i 
can further it seem you are asking reqired details for direct GSTR 1 filing then
please follow the given steps
Step 1: BUSY License Subscription must be active.
Step 2: User name of the portal must be configured in GST VAT option.
Step 3: BUSY must have admin right and full security rights.
Step 3: API access for the GSTIN must be enalbled from the GST portal.

The GST-B report seems to be blank even after I have entered all the details. What could be causing this and how can I get the report to show the data I entered?

If the GSTR-3B report shows a blank report, then ensure the entries exist in BUSY or not. Further, if the purchase, purchase return and credit or debit note against purchase is not displaying in GSTR 3b, follow these steps:
Step 1: Go to Display section then click on GST report.
Step 2: Choose the GST return then click on GSTR 3b report.
Step 3: Mention the date range and specify Y to disable the Pick relevant ITC from monthly ITC tagging and then check the report.

What is the procedure to generate GSTR in BUSY ?

These are the procedure to generate GSTR1 Return in BUSY:
Step 1: Go to Display Menu
Step 2: Click on Gst reports
Step 3: Then click on Gst Return option
Step 4: Then click on GSTR1 E-Return section, you will get 5 method to generate GSTR1 return as Direct upload, JSON, CSV, Govt. Template, Plain Excel
Step 5: Select the respective method to generate Gstr1 then check error if any and remove it
Step 6: Afterward, proceed to generate Return

What is the steps to create json file through BUSY?

Please follow the below steps for creating json file :
Step 1: Go to dispaly menu
Step 2: Gst reports and then select Gst return
Step 3: Select Gst e-return and then select retrun format Json
Step 4: Select month/enter the date of filling and specify the valid path (location) for generating JSON file
Step 5: Check all possible error tabs and clear all errors if you found and then proceed
Step 6: then you can uplaod your json file after login your GST Portal

How to generate GSTR1 in CSV file from BUSY?

To generate GSTR1 in CSV file from BUSY, follow below steps:
Step1: Go to display menu and then click on gst reports
Step2: Then click on gst return option and select gstr1 e-return option
Step3: Now select CSV option and specify starting date and ending date and specify e-return file path in which you want to generate file and then press Ok
Step4: After that check the possible errors in transactions, hsn summary and ducument summary, If you do not find any error then click on proceed with CSV.

How to check status of uploaded GSTR- file?

Find out the steps to check status of uploaded Gstr1 
Step 1 : Go to transactions option
Step 2 : Then go to Gst misc option
Step 3 : Then go to check party return filing status option
Step 4 : then select self option
Step 5 :Then select check from gst portal option
Step 6 : Select financial year and report to be generated for Gstr1
Step 7 : Then you can check your gst return status and filed date