Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst e returns

FAQs

My GST filing shows an error even though the values match in BUSY. Why is this happening and how can I fix it?

If your GST filing shows an error even though the values match then please follow 
then given steps
Step 1: Please check the error reports before filing GST if found any error please
correct it.
Step 2: Make sure you have entered correct start and end date before filing.
Step 3: Make sure B2B transactions do not contain any suspended or canceled
GSTINs.
Step 4: Make sure you have mention the correct HSN in the item master as per aato
rule.

The voucher uploaded successfully but the details are incorrect. What should I do now?

If data on GSTR1 uploaded successfully but details are showing incorrect then need to follow below given steps
Step 1:Go to return dashboard option in gst portal and select the relevant period from it.
Step 2:Click on offline prepare option in GSTR1 tab.
Step 3:Then in bottom of the GSTR1 form you will find reset option then click on reset button to delete the uploaded data.
Step 4:Correct you data in BUSY first and then after correction upload data again on GST portal.

How do I claim input tax credit on purchases? What documents do I need?

If You want to claim input tax credit on purchases & documents needed in BUSY Follow below steps: 
1.When you enter Purchase Voucher In BUSY Option Shows
2.ITC Eligibility in that you Can Select on these options
3.Input Goods/Services, Input services, Capital Goods/Services, Section 17(5)-Ineligible ITC, Section 16(4)-Ineligible ITC, ITC Restricted Due To Pos Rules.
4.In BUSY ITC Depend on Chooseing on that options.
5.For Documents You Can Download GSTR-3B.
6.In GSTR-3B you can find your ITC Tagging.

How do I share the GST return files with my CA or tax professional?

To share the GST return files with your CA or tax professional
you can follow below steps:
Step 1: Open your company in BUSY.
Step 2: Go to gst reports.
Step 3: Then click on Gst return
Step 4: Then click on Gst E-return
Step 5: Then You can export Csv or excel files from that option.
Step 6: then you will be able to send the GSTR E-return files to Your CA or
tax proffessional through E-mail,whatsapp and other various methods.

Why is the IFF option is not visible under the GST returns in BUSY?

If the IFF option is not visible under the GST returns, then you have set the return filing frequency as monthly. To fix this follow these steps:
Step 1: Go to administration menu then select configuration sub menu.
Step 2: Select features and options and click on GST or VAT tab.
Step 3: Here, set return filing frequency as quarterly because IFF is only for quarterly return filers then save.
Step 4: Reopen your company and you will able to see the IFF option under the GST returns.

How to correct GSTR data which is already uploaded to GST portal.

If data on GSTR1 uploaded successfully but details are showing incorrect then need to follow below given steps
Step 1:Go to return dashboard option in gst portal and select the relevant period from it.
Step 2:Click on offline prepare option in GSTR1 tab.
Step 3:Then in bottom of the GSTR1 form you will find reset option then click on reset button to delete the uploaded data.
Step 4:Correct you data in BUSY first and then after correction upload data again on GST portal.

How do I file my IFF return in the software?

IFF is uploaded only month wise, To generate IFF in BUSY, please follow these steps :
Step 1 : Go to display menu then click on GST reports.
Step 2 : Then click on GST returns and click on IFF E-Return
Step 3 : Select type as direct upload or as needed
Step 4 : Mention the montly period.
Step 5 : Then click on Ok button to Generate the IFF return monthly and it will auto upload on portal if you have selected as direct upload method.

How to generate GSTR JSON file from BUSY?

To generate GSTR 1 JSON file follow these steps:
Step 1: Go to Display and then click on GST report option
Step 2: Select the GST return tab and click on GSTR1 e Return
Step 3: Select format JSON and then mention date range, ereturn file path and press on OK tab.
Step 4: Afterward, a window will appear for check possible erros for HSN summary , document summary and transaction .
Step 5: At last , proceed to generate GSTR1 after rectify error.

What is the process to link my GST portal to BUSY for GSTR direct upload ?

To upload your GSTR-1 return directly to the GST portal from BUSY, you need to follow these steps:
Step 1: Open the Administration menu and select Configuration.
Step 2: Choose Features / Options and then GST / VAT. Enter your GST portal username in the GST Portal User Name field
Step 3: Log in to GST portal
Step 4: Then click on View Profile option
Step 5: Click on Manage API Access, and then you have enable it for 30 days and save then click on confirm tab.

I am unable to upload invoices on the portal, can you help identify the issue?

If you are facing an issue with uploading the GSTR1 on the portal from BUSY, please follow these steps before uploading:
Step 1: Verify the data in the GSTR1 report in BUSY by pressing enter on each section to confirm the data displayed within it.
Step 2: Make sure there are no rows highlighted in red, as they are invalid and may cause an error during the uploading process.
Step 3: Alternatively, you can check error reports before generating the GSTR1 return from BUSY.