Frequently Asked Questions

To modify the HSN code for an existing item if it was incorrectly entered in BUSY need to follow below given steps.
 Step 1:Go to the Administration menu and select masters option.
 Step 2:In masters option select item and then select modify option.
 Step 3:After that specify the name of the masters and then modify item master window will open.
 Step 4:Then navigate to the hsn field and menition the correct hsn code.
 Step 5:Click on save button to save the changes.

If you opened or selected the wrong template file for GSTR 1 generation then it
 will show you that template file does not exist in path.then please follow the given 
 steps
 Step 1: Check you have set the right folder where you have the template.
 Step 2: Make sure you are using the latest version of template and rename it 
 to 1.9 in place of 2.0.
 Step 3: Try replacing the template again. after download new template from 
 portal.

To check the status of your previously filed GST returns on the BUSY portal and reconcile the GSTR-A and GSTR-B reports, follow these steps:
 Step 1: Find and access the GST Returns within the GST Reports .
 Step 2: Which you want to check the status and reconcile the reports.
 Step 3: Look for the option to view your filed GST returns for the selected period
 Step 4'; Compare GSTR-A and GSTR-B
 Step 5: Carefully compare the data in GSTR-A with GSTR-B.

If your accountant encounters issues with filing your GST returns on BUSY and is unable to resolve them, you can take the following steps:
 Step 1: Find and access the GST Returns within the GST Reports .
 Step 2: Which you want to check the status and reconcile the reports.
 Step 3: Look for the option to view your filed GST returns for the selected period
 Step 4'; Compare GSTR-A and GSTR-B
 Step 5: Carefully compare the data in GSTR-A with GSTR-B.

To match the input tax credit claimed on the portal with what shows in the GST return, you can use the option in BUSY under GST Miscellaneous Utilities to tag input tax credits month-wise as per GST 2B. Select the voucher and mark its ITC claim status as pending. When filing next month's returns, change the status to claimed. This way, the input tax credit will reflect in the next month's GST return even though the invoice is from the current month.

To exclude E invoice details while generating GST returns from BUSY, you need to follow these steps: 
 Step 1: Open the Display menu and select GST Reports.
 Step 2: Choose GST Return and then click on GSTR1 eReturn.
 Step 3: Choose the report format you want to generate, such as JSON, CSV File, As per Govt. Template, or Plain Excel.
 Step 4: Now enter the period and set Y on Skip E Invoices.
 Step 5: Press Ok and generate the return.

Yes, you can get help from a BUSY agent to walk you through uploading your stuck returns and below are the steps to generaet GSTR1 return from BUSY in json format.
 Step 1:Go to display menu and select GST reports option.
 Step 2:Then select GST Returns option.
 Step 3:After that select the GST return which you want to export in json.
 Step 4:Then specify the period and check all the possible errors. 
 Step 5:Lastly click on proceed with json button.

To check your monthly returns in BUSY, Please follow below steps: 
 Step 1 : Go to the Display Menu. 
 Step 2 : Under GST Reports, select GST Returns. 
 Step 3 : Choose your specific return type, like GSTR1 or GSTR3B. 
 Step 4 : Specify the return period and any other relevant options. 
 Step 5 : Press Ok to execute the report. 
 Following these steps will help you view and check your monthly returns easily in BUSY.

To correct mistakes in previously filed GST returns, you need to follow the process of filing an amendment return. 
 Step 1: This can be done by logging into the GST portal and selecting the option to file an amendment return.
 Step 2 : You will need to provide the correct details and make the necessary changes to rectify the mistakes in the previously filed return. 
 Step 3 : Once the amendment return is filed, it will replace the original return.

To update party details if their GSTIN status is changed to invalid/inactive, you can follow these steps:
 1. Go to the BUSY software and open the relevant module.
 2. Locate the party whose GSTIN status has changed.
 3. Update the party details by editing their information.
 4. Save the changes.
 5. If required, inform the party about their invalid/inactive GSTIN status and request them to update it.
 6. Keep track of any further updates or changes in the party's GSTIN status.