Frequently Asked
Questions

Q: I paid excess GST. How can I adjust it in next tax payment?

If you paid excess GST and want to adjust it in next payment then please follow the given steps Step 1: Go to transaction Step 2: Then journal voucher Step 3: Then in GST nature you will select GST tax adjustment Step 4: And enter the adjustement entry If you encounter any issue, you can contact us through our centralized helpline at 8282828282 or 11 4096 4096, or you can email us at support@busy.in

Q: How do I fix errors while uploading JSON file of GSTR- in BUSY?

To fix error during gst return file from BUSY you can follow the steps. Step 1. Make sure your BUSY software is updated in latest release. Step 2. Check your hsn code length in your BUSY data is according to your turnover or not. Step 3. Check all the possible error at the time of return file then check error If there is any voucher tax amount related issue then you can resave the voucher then check report.

Q: How do I use the offline tools provided for return filing?

To use the offline tools provided for return filing folow the below steps: Step 1: you need to download the GST offline tool from the GST portal. Step 2: Once downloaded, you can use the tool to generate the eReturn in the required format. Step 3: After generating the eReturn, you can prepare the JSON file using the GST offline tool. Step 4: Finally, you need to upload the JSON file to the GST portal and file the eReturn.

Q: How do I upload gstr 1 return directly from BUSY?

For upload Gstr 1 through direct upload follow these steps: step 1: Go in display then go in Gst Report step 2: Go in Gst returns then go in gstr 1 ereturn and choose direct upload option step 3: Mentio period of which month you want to upload data step 4: Click on Ok and check all possible errors and click on proceed with direct upload step 5: Mention Otp which was received on Register mobile numner who was register on Gst portal

Q: How to check in BUSY if a return is successfully filed on GST portal?

To check in BUSY if a return is successfully filled on GST Portal, you need to follow these steps: Step 1: Open the Transactions menu and select GST Misc. Utilities. Step 2: Choose Check Party Return Filing Status and select Self. Step 3: Select the financial year and the report type (GSTR1 / GSTR3B / Both). Step 4: The report will display the filing status and date for each return. You can also check the status on the GST portal directly.

Q: I want to generate GSTR1 return for the previous month. What should I do?

To generate GSTR1 return for the previous month, you need to follow these steps: Step 1: Go to display menu then select GST reports option and click on GST returns. Step 2: Select GSTR1 eReturn option then choose the available option to generate the return such as JSON, CSV File, etc. Step 3: Enter the previous month date range then specify the ereturn file path and press Ok. Step 4: Click on check possible errors and if not found any error then proceed to generate.

Q: What is the solution when GST Offline Tool is not opening on my system?

If the GST Offline Tool is not opening on your system, you can try the following solutions: 1. Make sure your system meets the minimum system requirements for the tool. 2. Check if there are any compatibility issues with your operating system. 3. Try reinstalling the tool or updating it to the latest version. 4. Restart your system and try opening the tool again. 5. If the issue persists, contact the GST helpline or consult a technical expert for further assistance.

Q: Why are HSN code descriptions not getting auto-populated in my GSTR- filing anymore?

If the HSN code descriptions are not showing in the GSTR1 return then check HSN/SAC description option and check there description are mention or not. To check them you need to follow these steps: Step 1: Go to Administration menu and click on Miscellaneous Data Entry. Step 2: Select Update HSN / SAC Description and click on Load HSN / SAC Codes Unit. Step 3: See the description column for each HSN and unit. If blank enter the description and save.

Q: How do I remove duplicate HSN codes before generating the GSTR- file?

To remove duplicate HSN codes before generating the GSTR-1 file, you can review your item master or invoice section of BUSY and modify any duplicate HSN code of an item but after backup you can also update item hsn code from update hsn/sac description option of gst misc. utilities option. Bulk updation multiple item creation/modification also you modify item hsn code in bulk Make sure you have a latest backup of your BUSY data before doing above process.

Q: Why are my uploaded GSTR- returns still showing errors after multiple attempts?

There could be several reasons why your uploaded GSTR-1 returns are still showing errors after multiple attempts. Some possible reasons could be Step 1 : Incorrect data entry Step 2 : Missing or invalid information Step 3 : Connectivity issues, or technical glitches. Step 4 : It is important to carefully review and validate the data before uploading, ensure all required fields are filled correctly, and check for any error messages or notifications provided by the software or GST portal.

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I paid excess GST. How can I adjust it in next tax payment?

If you paid excess GST and want to adjust it in next payment then please follow the given steps 
 Step 1: Go to transaction 
 Step 2: Then journal voucher 
 Step 3: Then in GST nature you will select GST tax adjustment 
 Step 4: And enter the adjustement entry 
 If you encounter any issue, you can contact us through our centralized helpline 
 at 8282828282 or 11 4096 4096, or you can email us at support@busy.in

How do I fix errors while uploading JSON file of GSTR- in BUSY?

To fix error during gst return file from BUSY you can follow the steps. 
 Step 1. Make sure your BUSY software is updated in latest release. 
 Step 2. Check your hsn code length in your BUSY data is according to your turnover or not. 
 Step 3. Check all the possible error at the time of return file then check error 
 If there is any voucher tax amount related issue then you can resave the voucher then check report.

How do I use the offline tools provided for return filing?

To use the offline tools provided for return filing folow the below steps:
 Step 1: you need to download the GST offline tool from the GST portal. 
 Step 2: Once downloaded, you can use the tool to generate the eReturn in the required format. 
 Step 3: After generating the eReturn, you can prepare the JSON file using the GST offline tool. 
 Step 4: Finally, you need to upload the JSON file to the GST portal and file the eReturn.

How do I upload gstr 1 return directly from BUSY?

For upload Gstr 1 through direct upload follow these steps:
step 1: Go in display then go in Gst Report
step 2: Go in Gst returns then go in gstr 1 ereturn and choose direct upload option 
step 3: Mentio period of which month you want to upload data 
step 4: Click on Ok and check all  possible errors  and click on proceed with direct upload
step 5: Mention Otp which was received on Register mobile numner who was register on Gst portal

How to check in BUSY if a return is successfully filed on GST portal?

To check in BUSY if a return is successfully filled on GST Portal, you need to follow these steps:
 Step 1: Open the Transactions menu and select GST Misc. Utilities.
 Step 2: Choose Check Party Return Filing Status and select Self.
 Step 3: Select the financial year and the report type (GSTR1 / GSTR3B / Both).
 Step 4: The report will display the filing status and date for each return.
 You can also check the status on the GST portal directly.

I want to generate GSTR1 return for the previous month. What should I do?

To generate GSTR1 return for the previous month, you need to follow these steps:
Step 1: Go to display menu then select GST reports option and click on GST returns.
Step 2: Select GSTR1 eReturn option then choose the available option to generate the return such as JSON, CSV File, etc.
Step 3: Enter the previous month date range then specify the ereturn file path and press Ok.
Step 4: Click on check possible errors and if not found any error then proceed to generate.

What is the solution when GST Offline Tool is not opening on my system?

If the GST Offline Tool is not opening on your system, you can try the following solutions:
 1. Make sure your system meets the minimum system requirements for the tool.
 2. Check if there are any compatibility issues with your operating system.
 3. Try reinstalling the tool or updating it to the latest version.
 4. Restart your system and try opening the tool again.
 5. If the issue persists, contact the GST helpline or consult a technical expert for further assistance.

Why are HSN code descriptions not getting auto-populated in my GSTR- filing anymore?

If the HSN code descriptions are not showing in the GSTR1 return then check HSN/SAC description option and check there description are mention or not. To check them you need to follow these steps:
 Step 1: Go to Administration menu and click on Miscellaneous Data Entry.
 Step 2: Select Update HSN / SAC Description and click on Load HSN / SAC Codes Unit.
 Step 3: See the description column for each HSN and unit. If blank enter the description and save.

How do I remove duplicate HSN codes before generating the GSTR- file?

To remove duplicate HSN codes before generating the GSTR-1 file, 
 you can review your item master or invoice section of BUSY and modify any duplicate HSN code of an item but after backup 
 you can also update item hsn code from update hsn/sac description option of gst misc. utilities option.
 Bulk updation multiple item creation/modification also you modify item hsn code in bulk
 Make sure you have a latest backup of your BUSY data before doing above process.

Why are my uploaded GSTR- returns still showing errors after multiple attempts?

There could be several reasons why your uploaded GSTR-1 returns are still showing errors after multiple attempts. Some possible reasons could be
 Step 1 : Incorrect data entry
 Step 2 : Missing or invalid information
 Step 3 : Connectivity issues, or technical glitches. 
 Step 4 : It is important to carefully review and validate the data before uploading, ensure all required fields are filled correctly, and check for any error messages or notifications provided by the software or GST portal.

Frequently AskedQuestions