Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
What steps do I need to follow to automatically populate party address and ship-to address in sales invoices in BUSY?
Follow below steps to automatically populate party address and ship to address in sales invoices in BUSY:
Step 1: Go in administration.
Step 2: Select configuration.
Step 3: Click on voucher series configuration.
Step 4: Then select voucher type and select series ,after it click on vocuher configuration.
Step 5: Enable seperate billing/shipping option.
Step 6: Go in transaction and in billing/shipping window, Select GST repot generate basis : As per party master.
Step 7: Create the voucher and check.
How can I troubleshoot errors when generating GSTR report in BUSY?
Find out the steps to check error while generating Gstr1 return from BUSY
Step 1 : While generating Gstr1 make sure to check possible errors
Step 2 : Check error in transactions
Step 3 : Then Check error in Hsn summary
Step 4 : Then Check error in Document summary
Step 5 : If any error is there in transaction showing then rectify that first and then generate json or csv or through govt template as per your requirement
Why can't I generate or download invoices for GSTR- filing?
There could be several reasons why you are unable to generate or download invoices for GSTR-1 filing. Some possible reasons could include
Step 1 : Technical issues with the software
Step 2 : Incorrect settings or configurations, missing or outdated templates, or errors in the data being used for invoice generation.
Step 3 : It is recommended to reach out to the customer support of the software you are using for assistance in troubleshooting and resolving the issue.
What are the different returns I can generate through excel ?
Find out the Gst returns generated through excel
Step 1 : You can generate Gstr1 return through excel
Step 2 : You can generate Gstr3b return through excel
Step 3 : You can generate Gtsr 2 return through excel
Step 4 : You can generate Gstr 6 return through excel
Step 5 : You can generate ITC 04 return through excel
Step 6 : You can generate Gstr 4 return thorough excel in case of composite dealer
Can BUSY help with generating files for upload for quarterly GST returns filing?
Yes BUSY can help with generating files for upload quaterly GST return filing
To file the GSTR1 return filing follow the below mentioned steps:
Step 1: Go to Display Menu and then GST report
Step 2: Click GST return and then select GSTR1 e-return
Step 3: Select the date range and the Press F2
Step 4: Click on JSON and then check possible errors then generate JSON file in BUSY
After generating JSON files in BUSY upload the on GST portal.
How do I correct errors in data that has already been uploaded?
To correct errors in data that has already been uploaded, you need to follow the below steps:
Step 1: First, you have to correct the data in the BUSY by checking the form check error in the transaction. Check for errors in the document and in the HSN code.
Step 2: After checking for this error, you need to re-upload the data.
Step 3: Before uploading this, you need to reset your uploaded data in the portal and then upload the data.
I am unable to upload my GSTR file. It says file validation failed. What should I do?
If you're unable to upload your GSTR-1 file and you're receiving a file validation failed error, you can follow these steps:
Step 1'; Ensure that you are using the correct file format for GSTR-1
Step 2: Validate Data with no missing or incorrect information.
Step 3: If you are using an offline tool provided by the GSTN
Step 4: Double-check that the GSTIN
Step 5: Clear Special Characters and Extra Spaces
Step 6: Validate HSN and SAC Codes
Are there any tips or tricks in BUSY for avoiding errors in GST return filing?
To check data and errors before filling return , you can follow the below steps:
Step 1 : While generating return file make sure to check possible errors
Step 2 : Open the report for which you want to file return then checked invalid data section wise
Step 3 : The description of invalid data will be given in red colour correct all of them
Step 4 : Check tax amount and percentage mention correctly in vouchers
What is the correct way to set up multiple voucher series so that credit notes show up properly in GST reports? I seem to be having an issue with notes not displaying.
When you generate GSTR1 it includes all the voucher series credit notes. However, if you are using voucher series group feature then you need to tag that series in the group. To do the same in BUSY, follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Voucher series configuration then click on Voucher Series Group Management.
Step 3: Next, Select the Voucher Series Group and tick the series as required then save changes.
I am getting error that record with same HSN or SAC description already exists while generate returns from BUSY. What should I do?
If you are getting error of same HSN / SAC description already exist, you need to specify a unique description for each unit in BUSY. You can do this by following these steps:
Step 1: Go to Administration menu and click on Miscellaneous Data Entry.
Step 2: Select Update HSN / SAC Description and click on Load HSN / SAC Codes Unit.
Step 3: Enter a different description for each unit that has the same HSN or SAC code.