Frequently Asked Questions

There could be several reasons why you are unable to upload the GST returns from the data in the software.
 Step 1 : Some possible reasons could be errors in the file format or structure,
 Step 2 : Issues with the internet connection, 
 Step 3 : Or technical problems with the software itself.
 It is recommended to check the file format and ensure it is compatible with the upload requirements of the GST portal. Additionally, verifying the internet connection.

If you are facing this kind of issue then check some possibilities.
 1.You can correct your HSN Codes that Should be of more than 4 digit If turnover is more than 5 Crore .
 2. Voucher number should not be repeat or should not alreayd be uploaded on portal with same no.
 3. Party's GSTIN Should be active or valid.
 Note- You can check the error on GST offline utility by upload error report generated from portal

Follow below steps to automatically populate party address and ship to address in sales invoices in BUSY:
 Step 1: Go in administration.
 Step 2: Select configuration.
 Step 3: Click on voucher series configuration.
 Step 4: Then select voucher type and select series ,after it click on vocuher configuration.
 Step 5: Enable seperate billing/shipping option.
 Step 6: Go in transaction and in billing/shipping window, Select GST repot generate basis : As per party master.
 Step 7: Create the voucher and check.

To fix issues with incorrect business turnover shown in GST returns file from BUSY, you can follow these steps:
 Step 1:Go to display menu and select gst reports option.
 Step 2:Then select gst audit report from it.
 Step 3:In gst audit report select reconcile accounts and gst.
 Step 4:In reconcile gst and accounts for window will open click on sales buttion.
 Step 5:Now in this reports those voucher will show due to which mismatch is coming in sales turnover.

If you want to track the filing status of IFF and GSTR1 return by the other party 
 then please follow the given steps
 Step 1: Go to transaction menu then GST misc. utilities
 Step 2: Then select Chek party return filing status
 Step 3: Then select one party then check from GST portal
 Step 4: Then select month and financial year and report to be generated for Both.
 Step 6: Then here you can see the return status.

If your exempted sales being shown as normal sales in GSTR-1 in BUSY then need to follow below steps:
 Step 1: Go to Display then Gst reports.
 Step 2: Under GST reports, Click on GST returns and then go to GSTR -1 report.
 Step 3: While opening your GSTR 1 report, there is option Show Exempt/NR/ZR Entries in Taxable Invoice Separately option, make it Yes then
 it will reflect the data in Section 8 nil rate, exempted and non gst.

To validate the errors while uploading GSTR 1 , you can try the following steps:
 Step 1: Check the invalid data description shown and if error showing while upload jason then download the error report to understand the specific issue causing the upload error.
 Step 2: Correct the data as mentioned in the error 
 Step 3: If there are any errors in the generated file, regenerate it and ensure that it is error-free before attempting to upload again.

To fix errors related to data while filling return , you can follow the below steps:
 Step 1 : While generating return file make sure to check possible errors
 Step 2 : Open the report for which tou want to file return then checked invalid data section wise 
 Step 3 : The description of invalid data will be given in red colour correct all of them
 Step 4 : Check tax amount and percentage mention corrcet in vouchers

If you check for errors in transactions, the HSN, or Documentation, you need to follow the below steps:
Step 1: First, you have to correct the data in the BUSY by checking the form check error in the transaction. Check for errors in the document and in the HSN code.
Step 2: After checking for this error, you need to re-upload the data.
Step 3: Before uploading this, you need to reset your uploaded data in the portal and then upload the data.

To check if all transactions are updated before filing GSTR-1 you can follow the steps. 
 Step 1. Go to gst report check gstr-1 report. 
 Step 2. Compare the report balances from voucher amount. 
 Step 3. You can also check in short range. 
 It will be helpful to you to check balances. 
 Step 4. If balance is not updated then You can run update voucher gst summary in house keeping menu to update balance in gstr-1.