Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst e returns

FAQs

I am unable to upload the GST returns from the data in the accounting software. What could be the reason?

There could be several reasons why you are unable to upload the GST returns from the data in the software.
Step 1 : Some possible reasons could be errors in the file format or structure,
Step 2 : Issues with the internet connection,
Step 3 : Or technical problems with the software itself.
It is recommended to check the file format and ensure it is compatible with the upload requirements of the GST portal. Additionally, verifying the internet connection.

I am getting error in my filed GST returns even though there are no issues. What does this mean?

If you are facing this kind of issue then check some possibilities.
1.You can correct your HSN Codes that Should be of more than 4 digit If turnover is more than 5 Crore .
2. Voucher number should not be repeat or should not alreayd be uploaded on portal with same no.
3. Party's GSTIN Should be active or valid.
Note- You can check the error on GST offline utility by upload error report generated from portal

What steps do I need to follow to automatically populate party address and ship-to address in sales invoices in BUSY?

Follow below steps to automatically populate party address and ship to address in sales invoices in BUSY:
Step 1: Go in administration.
Step 2: Select configuration.
Step 3: Click on voucher series configuration.
Step 4: Then select voucher type and select series ,after it click on vocuher configuration.
Step 5: Enable seperate billing/shipping option.
Step 6: Go in transaction and in billing/shipping window, Select GST repot generate basis : As per party master.
Step 7: Create the voucher and check.

I need help fixing issues with incorrect business turnover shown in GST returns file from BUSY.

To fix issues with incorrect business turnover shown in GST returns file from BUSY, you can follow these steps:
Step 1:Go to display menu and select gst reports option.
Step 2:Then select gst audit report from it.
Step 3:In gst audit report select reconcile accounts and gst.
Step 4:In reconcile gst and accounts for window will open click on sales buttion.
Step 5:Now in this reports those voucher will show due to which mismatch is coming in sales turnover.

How can I track the filing status of IFF and GSTR returns by the other party?

If you want to track the filing status of IFF and GSTR1 return by the other party 
then please follow the given steps
Step 1: Go to transaction menu then GST misc. utilities
Step 2: Then select Chek party return filing status
Step 3: Then select one party then check from GST portal
Step 4: Then select month and financial year and report to be generated for Both.
Step 6: Then here you can see the return status.

Why are my exempted sales being shown as normal sales in GSTR- in BUSY?

If your exempted sales being shown as normal sales in GSTR-1 in BUSY then need to follow below steps:
Step 1: Go to Display then Gst reports.
Step 2: Under GST reports, Click on GST returns and then go to GSTR -1 report.
Step 3: While opening your GSTR 1 report, there is option Show Exempt/NR/ZR Entries in Taxable Invoice Separately option, make it Yes then
it will reflect the data in Section 8 nil rate, exempted and non gst.

How do I correct validation errors in the R file generated by BUSY?

To validate the errors while uploading GSTR 1 , you can try the following steps:
Step 1: Check the invalid data description shown and if error showing while upload jason then download the error report to understand the specific issue causing the upload error.
Step 2: Correct the data as mentioned in the error
Step 3: If there are any errors in the generated file, regenerate it and ensure that it is error-free before attempting to upload again.

How do I fix errors related to data formatting when filing tax returns?

To fix errors related to data while filling return , you can follow the below steps:
Step 1 : While generating return file make sure to check possible errors
Step 2 : Open the report for which tou want to file return then checked invalid data section wise
Step 3 : The description of invalid data will be given in red colour correct all of them
Step 4 : Check tax amount and percentage mention corrcet in vouchers

How do I check for errors in transactions, the HSN, or Documentation?

If you check for errors in transactions, the HSN, or Documentation, you need to follow the below steps:
Step 1: First, you have to correct the data in the BUSY by checking the form check error in the transaction. Check for errors in the document and in the HSN code.
Step 2: After checking for this error, you need to re-upload the data.
Step 3: Before uploading this, you need to reset your uploaded data in the portal and then upload the data.

How do I check if all transactions are updated before filing GSTR-?

To check if all transactions are updated before filing GSTR-1 you can follow the steps. 
Step 1. Go to gst report check gstr-1 report.
Step 2. Compare the report balances from voucher amount.
Step 3. You can also check in short range.
It will be helpful to you to check balances.
Step 4. If balance is not updated then You can run update voucher gst summary in house keeping menu to update balance in gstr-1.