Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst e returns

FAQs

Are there any tips or tricks in BUSY for avoiding errors in GST return filing?

To check data and errors before filling return , you can follow the below steps:
Step 1 : While generating return file make sure to check possible errors
Step 2 : Open the report for which you want to file return then checked invalid data section wise
Step 3 : The description of invalid data will be given in red colour correct all of them
Step 4 : Check tax amount and percentage mention correctly in vouchers

Some invoices are missing in my GST R report and I think it may be because they are in a different voucher series. What should I do to include all voucher series in my report?

When you generate GSTR1 it includes all the voucher series invoice. However, if you are using voucher series group feature then you need to tag that series in the group. To do the same in BUSY, follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Voucher series configuration then click on Voucher Series Group Management.
Step 3: Next, Select the Voucher Series Group and tick the series as required then save changes.

When I enter the customer's GST number in BUSY, the address and other details are not getting populated automatically. What should I do to fix this?

It you want Auto Pick details in Party Master Follow these Steps: 
1.Go To the Administration Click on Masters Then click on accounts.
2.If you Add the Master click on Add then press F4 add GST Number Then press Update back & quit.
3.All information will be filled automatically.
4.If want to modify Click on modify then press validate in GSTIN Then press Update back & quit.
5.All information will be filled automatically.

I already have a file with the same name on my desktop how do I overwrite or rename while exporting GSTR-?

If you want to overwrite a file with the same name on your desktop while exporting GSTR-1 form BUSY, you can do so by following these steps:
Step 1: Go to the Display menu.
Step 2: Click on the GST Report option.
Step 3: Select the GST e-return option. While generating GSTR1 or exporting it to the desktop, if the same file already exists, an overwrite message will automatically appear. Simply click "Yes" on the message to overwrite the file automatically.

I am not able to export data to the latest GSTR- Government template. What could be the issue?

Find out the steps to check if facing to export gstr1 data through Government template 
Step 1 : First make sure you are exporting data on latest version of government template
Step 2 : Make sure you excel version is 2010 or above
Step 3 : Make sure the template path you have specified in BUSY is correct
Step 4 : And also make sure you are generating Gtsr1 from updated version of BUSY

The GSTR- file is getting rejected due to incorrect HSN codes. What should I do?

To resolve the issue of GSTR-1 file rejection due to incorrect HSN codes, you should update the HSN codes to the correct and accurate values. To validate the hsn code in bulk Go to transaction menu and select gst misc. utilites option then select validate hsn online option from it. Make sure that the HSN codes are 6 digits long and match the corresponding items accurately. Once the HSN codes are corrected, you can re-upload the GSTR-1 file.

How recent does my credit/debit note data need to be to get Auto-Populated in GSTR-?

The credit/debit note data will be auto-populated in GSTR-1 two days after the generation of the e-invoice on the Invoice Registration Portal (IRP). However, this is only applicable if you have not filed GSTR-1 for that period yet. If you have already filed GSTR-1, then the e-invoice will not be auto-populated in any subsequent GSTR-1. You can still download the Excel file containing the e-invoice details from the GSTR-1 dashboard for the tax-period to which the document belongs.

What specific information is required if an error occurs during the upload of GSTR?

If you are facing any problem while uploading return then please check the below steps: 
Step 1: Go to Dispaly Menu
Step 2: Click on Gst Reports option
Step 3: Then click on Gst audit report
Step 4: Then click on Reconcile accounts and gst (here you can reconcile your Accounts ledegr and Gst)
Step 5: Also you can check document error or hsn error before uploading the return from GST Return option

Can you explain the changes in GST reporting formats in the latest BUSY update?

In the latest BUSY update, the GST reporting formats have been changed to align with the updates on the GST portal. The details in the reports are now segregated into different sections based on transaction types like B2B, B2C large, B2C small, and Exports.Exports and SEZ transaction are now shown with bifurcation of with payment of tax and without payment of tax. These changes have been made to ensure compliance with the updated government template for GST reporting.

How can I make corrections if there are errors in the submitted file?

To make corrections if there are errors in the submitted file follow the below steps:
Step 1: To make corrections if there are errors in the submitted file, you will need to locate the errors specified in the error logs.
Step 4: Once you identify the errors, you can make the necessary corrections in the source invoices or vouchers.
Step 3: After making the corrections, you can regenerate the GSTR-1 report and submit the corrected file.