Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
I am not able to export data to the latest GSTR- Government template. What could be the issue?
Find out the steps to check if facing to export gstr1 data through Government template
Step 1 : First make sure you are exporting data on latest version of government template
Step 2 : Make sure you excel version is 2010 or above
Step 3 : Make sure the template path you have specified in BUSY is correct
Step 4 : And also make sure you are generating Gtsr1 from updated version of BUSY
The GSTR- file is getting rejected due to incorrect HSN codes. What should I do?
To resolve the issue of GSTR-1 file rejection due to incorrect HSN codes, you should update the HSN codes to the correct and accurate values. To validate the hsn code in bulk Go to transaction menu and select gst misc. utilites option then select validate hsn online option from it. Make sure that the HSN codes are 6 digits long and match the corresponding items accurately. Once the HSN codes are corrected, you can re-upload the GSTR-1 file.
How recent does my credit/debit note data need to be to get Auto-Populated in GSTR-?
The credit/debit note data will be auto-populated in GSTR-1 two days after the generation of the e-invoice on the Invoice Registration Portal (IRP). However, this is only applicable if you have not filed GSTR-1 for that period yet. If you have already filed GSTR-1, then the e-invoice will not be auto-populated in any subsequent GSTR-1. You can still download the Excel file containing the e-invoice details from the GSTR-1 dashboard for the tax-period to which the document belongs.
I am having trouble with gstr direct upload in BUSY. What steps should I follow to resolve this?
To resolve the issue with direct upload of gstr1 in BUSY you can follow these steps:
1. Make sure you are using updated version of BUSY
2. Check your internet connection to ensure it is stable and working properly.
3. Verify your gstno and Gst portal username
4. Double-check if you have entered the correct OTP (One-Time Password) received on your registered mobile number.
Further contact to our support helpline no 8282828282 for more assistance
Can I download the JSON file and Government template in Excel to upload returns on the portal?
Steps to download json file and excel template from BUSY to upload it on government portal.
Step 1:Go to display menu and select GST reports option.
Step 2:Then select GST Returns option.
Step 3:After that select the GST return which you want to export in json or excel template.
Step 4:Then specify the period and check possible errors in the specified period.
Step 5:Lastly click on proceed with json or excel as the case may be.
Why are my GST B reported values different from my sales register for the same period?
Some of the reasons why the GSTR3B and Sales Register's Values may not match in BUSY are:
1. The tax account selected in the sale type and tax bill sundries is incorrect.
2. The tax type selected in the tax accounts, such as IGST, CGST, SGST, etc., is wrong.
3. The accounting configurations in the bill sundry for other charges and discount are not as per your requirements.
There may be other reasons depending on the situation.
What are the common mistakes to avoid while filing GST returns in BUSY?
Some common mistakes to avoid error while return filling:
Step 1: Make sure to check GSTIN and GST portal user name has been mentioned in the respective field
Step 2: Then check your invoice entry to be all correct in voucher
Step 3: Then check gst audit report in gst report option
Step 4: Then before uploading gst filing return, you need to check error report if any then resolved it
Step 5: Then proceed to upload returns
What are the consequences of excluding a voucher from GST return in BUSY?
Excluding a voucher from GST return in BUSY can have the consequence of the voucher not being reported to the government for GST purposes. This means that the sales or purchases associated with that voucher will not be included in the GST return and may result in inaccurate reporting to the tax authorities. It is important to carefully consider the implications of excluding a voucher from the GST return and consult with a tax professional if needed.
How do i change the wrong hsn code entered in the item master.
To change wrongly entered hsn code in an item master need to follow below given steps.
Step 1:Go to the Administration menu and select masters option.
Step 2:In masters option select item and then select modify option.
Step 3:After that specify the name of the masters and then modify item master window will open.
Step 4:Then navigate to the hsn field and menition the correct hsn code.
Step 5:Click on save button to save the changes.
Why is the tax bill not showing up on my GST Return?
The tax bill is not showing in the GST return of BUSY due to these possible reasons:
1. Might be the sale type is wrong selected in voucher.
2. May be in the sale type and in the item master the option of Skip in GST Reports is Y.
3. Tax is not applied properly and tax type in the tax account is wrongly selected.
4. Might be the tax is not updated properly so resave that voucher again then check.