Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
I made some changes in the template and now facing issues while filing gstr e returns. What should I do?
If you have made any changes to a government template and facing issues when generating Gstr 1 e-return it from BUSY,you should review the changes you made before
downloading if the issues persist,you should download again the latest template from the GST portal.
To Download template from portal you can follow these steps:
Step 1:Go to the official site of GST portal,
Step 2:You can find the Downloads tab on the GST portal. Click on it to access the download section.
Step 3:In the Downloads section, you will find the GST Offline Tool.
Step 4:Click return offline tool after clicking donwload the latest version of offline tool and Rename it as 1.9 from 2.0.
Step 5:Open the company in your BUSY accounitng software,
Step 6:Go to Display menu,
Step 7:Select Gst reports
Step 8:Select Gst returns
Step 9:click Gstr 1 e return,click As per govt.template, select filing frequency whether monthly or quaterly,give e return template file path which you have downloaded
before,then give e return file path, which is in the template, after that check errors in transaction then proceed with as per govt.template.
Why am I unable to upload the GST return file on the portal?
If You encounter an error while trying to upload your GST return file on the
portal. To avoid such errors,please follow the steps below:-
Step 1: Ensure that your BUSY release is the latest version.
Step 2: After selecting the GSTR1 e-return option from BUSY software
to generate GSTR1, you will see a window to verify potential errors
before creating the file. Click on all three error options and ensure that
they are all blank. This will ensure that there are no errors remaining.
Step 3: If you still encounter issues, we recommend downloading the error report
from the GST site. Then, you can use the offline tool to upload the error file
and identify the reason for the error. Alternatively, generate the GSTR1 CSV
for that particular month from BUSY and upload each section one by one through the offline tool.
This will help you identify the specific section where the error is occurring and the reason behind it.
Once you correct the error in your BUSY data, you can successfully upload the file.
I am getting an error while filing GSTRHow can I fix it?
Follow below steps to avoid error while filling GSTR 1:
Step 1: Check BUSY Release make sure it is updated with recent setup.
Step 2: Then open company in BUSY.
Step 3: Go in display section.
Step 4: Then click on GST report.
Step 5: Select GST returns.
Step 6: Select GST E returns option, w.e.f may 2021.
Step 5: Then Select report generate basis.
.i.g. Direct upload.
.JSON.
.CSV.
.As per Govt Temp.
.Plain excel.
Note: In Basic direct upload feature will not be avialable.
. And JSON file can only be generated from Standard and Enterprise Model of BUSY.
Step 6: Define the filling period.
Step 7: Define the filling period as starting date and ending date.
Step 8: Check the options of configuration.
Step 9: Dont remove the special character which is pre defined.
Step 10 :Also check possible error.
.i.g error in transactions.
.Error in HSN summary.
.Error in document.
Step 11: If correct then click on proceed.
For Further Assistance contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & You Can Also Mail us on Support@busy.in
How to download the GSTR data in BUSY to match it with the BUSY data .
For downloading the GSTR1 data from BUSY need to follow below given steps.
Step 1: Go to administration menu and select configuration option.
Step 2: In configuration option select feature and option and after selecting feature and option click on GST/VAT.
Step 3: In GST/VAT window make sure to mention GSTIN and Gst portal username.
Step 4: After that login your GST portal and Go to your Return dashboard.
Step 5: Click on MY PROFILE button at right hand side on top menu and in next window Go to manage API access.
Step 6: And then select yes on enable API request and make sure to select 30 days duration from dropdown list.
Step 7: Then Click on confirm button to save.
Step 8: Now login your company in BUSY and Go to transaction option and select Gst misc. utilities.
Step 9: In Gst misc. utilities select download GSTR json data option and in next window click on download button to save data.
Step 10: Now from gst misc. utilties select reconcile gstr data and select GSTR1 to reconcile it with portal data.
How do I find my Anidex ID and what is its purpose in troubleshooting ISO issues?How can I fix the error messages when filing GST returns on my laptop?
find out the steps to find out your anydesk Id
Steps 1 : Open the anydesk software
Steps 2 check your anydesk address it is your anydesk id
Steps 3 and for Gst filing errors
Steps 4 : First check possible errors while generating gst return if any error showing first rectify that
Steps 5 : then check your gstin no and gst portal usename is correct or not as mentioned in your BUSY data
Steps 6 :Then check the return period
Steps 7 :first make sure you are generating return with BUSY updated version
Steps 8 :If its showing hsn length error
Steps 9 : check the length of your hsn as fixed by govt as per your company turnover
Steps 10 : If its showing error of party gst no
Steps 11 : then revalidate that gst no and correct that
Steps 12 : If it showing any credit note or debit note no voucher already uploaded in any return
Steps 13 : then change the credit note or debit note no of current month vouchers
What are the due dates for filing quarterly GST returns?
As of my last knowledge update in September 2021,the due dates for filing quarterly GST returns in India were as follows:
GSTR-1: This return is for outward supplies. The due date is the 11th of the month following the end of the quarter. For example, for the April-June quarter,the due date is July 11th.
GSTR-3B: This is a summary return. The due date is the 20th of the month following the end of the quarter.
GSTR-4: This return is for composition dealers. The due date is the 18th of the month following the end of the quarter.
GSTR-5: This return is for non-resident foreign taxpayers. The due date is the 20th of the month following the end of the quarter.
GSTR-6: This return is for Input Service Distributors. The due date is the 13th of the month following the end of the quarter.
Please note that these dates are subject to change, and you should verify the current due dates with the Goods and Services Tax Network or the relevant tax authorities, as there may have been updates or changes after September 2021.
My exported GST file does not contain complete data. How do I ensure it exports full data from BUSY?
To ensure that your complete data has been exported in gst file generated from BUSY then please follow the steps given below:
Step 1: Go to Display Menu
Step 2: Click on GST Reports option
Step 3: Then Click on Gst Returns
Step 4: Next, select the very First panel of the provided options to view your data, such as GSTR1, GSTR3B, or IFF.
Step 5: Specify the correct date range and enable or disable given options to check your data as per your requirement, If the data is correct then,
Step 6: Click on Second panel of E-Returns
Step 7: Then Click on GSTR1 E-Return, GSTR3B E-Return, or IFF then you will get 5 option to generate E-Return
Step 8: Select the preferred method for uploading GST data on the portal, specify the correct date range and enable or disable options as needed.
Step 9:Verify if any errors and make the necessary corrections before generating the E-Return.
Step 10: Once you have resolved the provided error, you can then proceed to generate the E-return.
What should I do if I receive an error while uploading GSTR file on GST Portal?
If you are facing issues while uploading GSTR1 data on the GST portal, follow the steps given below:
Step 1: Log in to the GST website and click on the Dashboard. Then
define the quarter and month.
Step 2: After uploading the GST1 file, click on the download option
that appears next to the upload option on the GST site.
Step 3: Click on the download option and wait for around 20 minutes
for the file to download.
Step 4: After the download is complete, click on the download option
on the GST site, then go to the offline tool and download it.
Step 5: Double-click on the downloaded offline tool and follow the
wizard to install it.
Step 6: Open the offline tool and fill in the necessary details, such as
the GSTIN number, filling frequency, and turnover limit.
Step 7: Click on the "Upload Error Report" option and upload the error
file. It will show the message indicating which section has errors.
Step 8: Correct the errors from your BUSY, generate JSON, and upload it again.
It will upload successfully.
I want to upload Excel/JSON files for GSTR- filing directly from BUSY. Is this possible?
If you want to upload GSTR-1 directly from BUSY or from Excel/JSON, follow these steps:
Step 1: You must have a Standard or Enterprise license of BUSY.
Step 2: Go to Administration then click on Configuration and further click on Features and Options.
Step 3: Select GST/VAT. On the right side enter your GST portal name and save it.
Step 4: Open your GST portal and click on My Profile.
Step 5: On the left side, click on API Manage and enable it. Set a 30-day time for OTP generation and save it successfully.
Step 6: Go to Display, then click on GST Report, and select GST Return.
Step 7: Click on GSTR-1 E-return. We have the following options: Direct Upload, JSON, CSV Files, As per Govt. Template, Click, and Plain Excel.
Step 8: If you want Direct Upload, click on it. You will receive an OTP on your registered mobile number or email. Fill it, and it's uploaded on the portal.
Step 9: If you want JSON/Excel, click on it and set the folder in which you want to save the file.
Step 10: Open Your Portal & upload the JSON.
What will information be there in errro report generated during the uploading process of GSTR JSON ?
The error report generated during GSTR JSON Data upload will contain information about the specific errors or failures encountered during the upload process. These reports will provide details about the nature of the error, such as missing or incorrect data like blank UQC For Gst E-Returns and invalid HSN CODE or GSTIN,
duplicacy in voucher no.etc.and You can easily encountered these error by
taking some fews steps and those steps are-
Step 1-Go to the GST Portal click on Download option then click on offline Tools and then Return offline tool and download the tool and install GST Offline Tool in the system.
Step 2- After install GST Offline Tool Generated error Report during upload of GSTR JSON Data open in GST Offline tool in Option of 'Open Downloaded Error file from GST portal'after select the errro file.
Step 3- Rectify all the errror which are shwoing in GST Offline tool.
So it will help identify the issues that need to be resolved in order to successfully upload the GST returns data.
