Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
How can I identify cancelled vouchers/invoices after filing GST?
In BUSY you can check the cancelled vouchers report by using these steps:
Step 1: Go to Display menu and click on Check List.
Step 2: Select Voucher Numbering Reports and then Cancelled Vouchers Nos.
Step 3: Select the Voucher type and date ragne and can see the cancelled voucher report.
Further if you filed return and want to check on portal then you may need to consult with your CA or Accountant.
How to file GSTR-1 directly from BUSY
GSTR-1 shows details of outward supplies of goods and services. From BUSY we have Automatic upload options available in Standard and Enterprise edition.
To file GSTR-1 directly from BUSY follow the below steps:
Step 1: Mention GST number and portal user name in GST/VAT.
Step 2: Allow API Access for 30 days from the GST portal.
Step 3: Then can upload return from Display>GST Reports>GST returns>GSTR-1 E-return.
This feature is available with an active BLS of BUSY.
The Chrome browser shows "network issue" when trying to upload GST details from BUSY. How to fix this?
to fix the Network issue When trying to uploding GST details BUSY Software check following step to resolve Issue
Step 1: Disiable the antivirus or mircrosoft difender security
Step 2: Check firewell and disiable the firewell
Step 3: check forewell port if showing blok unblok it.
Step 4: Clear your browser and cookies file
Step 5: try using a different browser as mozila firefox or Microsoft Edge
I want to change the default report period from monthly to quarterly. How can I do this?
To change the default report period from monthly to quarterly, You can follow the given steps :
Step 1. Go to Administration
Step 2. Then click on Configuration
Step 3. Select Feature and options
Step 4. Then click on GST\VAT
Step 5. Change the status of Return Filling Frequency from Monthly to Quaterly
Step 6. Now if you open report you can see it's on quaterly basis.
How do I resolve the issue of my GSTR- return not reflecting as filed despite multiple attempts?
Check your GST Return properly upload on portal or not. For generate Gstr 1 Return from BUSY follow thse steps:
1. Ensure your data which was entered in BUSY is correct
2. Before Generate Gstr 1 Return check all possible error which was shown by BUSY
3. Check your turnover of last year and mention hsn code length accordingly
4. Then generate file and upload properly on Gst portal
What should I do if my GST returns are not showing any values despite having transactions?
If GST return does not show any values despite the transactions being present in BUSY. then please run the below steps :
Note : Take lastest backup of the data
Step 1: Go to Housekeeping Menu
Step 2: Then click on Run Update Master Balance
Step 3: Select Update Voucher GST Summary, select Partial, specify the date range, and proceed by clicking the OK button to initiate the process.
The HSN Code length is invalid according to AATO. Should it be longer or shorter?
To make sure your HSN Code is valid according to AATO, follow these steps:
1.Determine your Aggregate Annual Turnover (AATO) from the previous financial year.
2.If your AATO is below a certain threshold, use a minimum of 4 digits for the HSN Code.
3.If your AATO is above that threshold, use a minimum of 6 digits for the HSN Code.
By aligning the HSN Code length with your AATO, you ensure compliance with reporting requirements in GSTR-I.
I am unable to see the tax adjustment options in the software. Why is this happening and how can I get access?
If you are unable to see the tax adjustment options then please follow the given
Steps
Step 1: Go to display menu then GST reports then gst summaries then gst
gst summary.
Step 2: Then enter start date and end date then enable the desired option
then OK.
Step 3: Then press F4 then post voucher window will open where in you have
option to post adjustment entries.
I need to upload changes for the month of june from the BUSY software. How can i do that?
If you want to upload changes for the month of june then please follow the given steps
Step 1: If you want to upload the changes after filing then please coordinate to CA or
or accountant to know how to update changes on portal after filed.
Step 2: If you want to upload changes before filing then reset the uploaded file from
GST portal and re upload data with changes.
My GST returns are showing errors even though data is entered correctly. What could be the reason for this?
If data showing error while generate gst return make sure you follow some steps:
Step1: Install latest version of BUSY 21
Step2: Check transaction summary or hsn summary or document summary error in BUSY before generating return file.
Step3:If generated any error report in portal after uploading return file can download error report and open it in latest gst offline tool to find the error and do rectify error and can check.