Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
How to enter item hsn data to avoid error of hsn summary in GSTR?
Follow below options to avoid error of hsn summary in GSTR1:
1: Do not create duplicate item unit with same HSN code
2: Make sure hsn code entered in BUSY according to your turnover
3: You have to fill Unit UQC for GST eReturn of all items update through using modify option of item master
4: Update hsn/sac description of gst misc. utilities option you can update desciption of item hsn code
How can I upload files/returns again after fixing the issues in BUSY?
To upload files/returns again after fixing the issues in BUSY, you can follow these steps
Step 1 Go to display and then GST reports
Step 2 GST returns and and gst e returns will be shown
Step 3 Select the correct GST e return and proceed
Step 4 Select the method to generate e retrun as given
Step 5 Secect the gst e retrun time period,set file path and check errors and proceed
How do I correct an error saying a voucher number already exists?
To correct an error saying a voucher number already exists, you can try the following steps:
Step 1: Check if you have used the same voucher number in any other voucher series
Step 2: If the voucher number is already used, you can change the existing voucher to resolve the error.
Step 3: Make sure to create a new voucher with a unique voucher number to avoid any conflicts.
How can I get detailed sales register from the software for GST filing purposes?
To get a detailed sales register from the software for GST filing purposes, you need to follow below given steps.
Step 1: Go to display menu and select gst reports option.
Step 2: In gst reports select gst register option and select supply outward register.
Step 3: In next window specify the date range for which you want to generate report.
Step 4: Click on Ok button to view the report.
How to generate GSTR and GSTRB Json will from BUSY to upload on portal.
To generate GSTR1 and GSTR3B json file need to follow below given steps.
Step 1: Go to display option then select GST reports option from it.
Step 2: In GST reports option click on GST Return and select GSTR1 eReturn or GSTR3B eReturn option.
Step 3: After clicking on GSTR1 eReturn option, reports to be generated window will open.
Step 4: Now click on JSON button to generate the json file.
Some IGST invoices are not getting uploaded in GSTR What could be the reason?
When few IGST invoices not uploading in GSTR 1 , you can check the following option:
Step 1: Open the transaction not uploading in GSTR 1 then check the state of party should be different from supplier
Step 2: Check bill sundry mentioned correct in transaction should be igst and match the percentage mentioned in item master
Step 3: Also check in tax category should mention correct tax rate
What data types in Excel might cause problems when exporting to CSV format?
Export Gst return report without any error you need to follow these steps:
Step 1: Go To Display menu.
Step 2: GST Reports.
Step 3: Click on GST Returns.
Step 4: Select GSTR-e Return.
Step 5: Report to generated click on CSV File.
Step 6: Define eReturn File Path of folder.
Step 7: Check all error then proceed with CSV.
Step 8: Then got gst offline tools and one by one mention in Section wise report and create JSON file.
My accountant needs access to GST data from BUSY. Can I give limited access to third parties?
Yes, you can give limited access to your accountant or third parties to access data in BUSY.
You need to create a separate user for accountant or third parties with limited rights.
To create the user in BUSY follow the steps:
Step 1: Go to Administration Menu
Step 2: Click on User option then select Add
Step 3: Mention the user name & give rights as per your requirement."
How to export GSTR in excel for sending data to CA?
To export GSTR1 data in excel to send it to CA follow the below steps:
Step 1: Go to display menu
Step 2: Click on Gst reports option
Step 3: Then click on Gst returns option
Step 4: Then click on GSTR1 e-return option
Step 5: Then select plain excel option and specify path for exporting excel file
Step 6: after exported the data in excel, you are send it to CA
How can I track the status of filed returns?
To check return filing status in BUSY, you need to follow these steps:
Step 1: Open the Transactions menu and select GST Misc. Utilities.
Step 2: Choose Check Party Return Filing Status and select eithet One Party or All Transacted Parties or Self.
Step 3: Select the financial year and the report type (GSTR1 / GSTR3B / Both).
Step 4: The report will display the filing status and date for each return.