Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
What are the due dates for filing quarterly GST returns?
As of my last knowledge update in September 2021,the due dates for filing quarterly GST returns in India were as follows:
GSTR-1: This return is for outward supplies. The due date is the 11th of the month following the end of the quarter. For example, for the April-June quarter,the due date is July 11th.
GSTR-3B: This is a summary return. The due date is the 20th of the month following the end of the quarter.
GSTR-4: This return is for composition dealers. The due date is the 18th of the month following the end of the quarter.
GSTR-5: This return is for non-resident foreign taxpayers. The due date is the 20th of the month following the end of the quarter.
GSTR-6: This return is for Input Service Distributors. The due date is the 13th of the month following the end of the quarter.
Please note that these dates are subject to change, and you should verify the current due dates with the Goods and Services Tax Network or the relevant tax authorities, as there may have been updates or changes after September 2021.
My exported GST file does not contain complete data. How do I ensure it exports full data from BUSY?
To ensure that your complete data has been exported in gst file generated from BUSY then please follow the steps given below:
Step 1: Go to Display Menu
Step 2: Click on GST Reports option
Step 3: Then Click on Gst Returns
Step 4: Next, select the very First panel of the provided options to view your data, such as GSTR1, GSTR3B, or IFF.
Step 5: Specify the correct date range and enable or disable given options to check your data as per your requirement, If the data is correct then,
Step 6: Click on Second panel of E-Returns
Step 7: Then Click on GSTR1 E-Return, GSTR3B E-Return, or IFF then you will get 5 option to generate E-Return
Step 8: Select the preferred method for uploading GST data on the portal, specify the correct date range and enable or disable options as needed.
Step 9:Verify if any errors and make the necessary corrections before generating the E-Return.
Step 10: Once you have resolved the provided error, you can then proceed to generate the E-return.
What should I do if I receive an error while uploading GSTR file on GST Portal?
If you are facing issues while uploading GSTR1 data on the GST portal, follow the steps given below:
Step 1: Log in to the GST website and click on the Dashboard. Then
define the quarter and month.
Step 2: After uploading the GST1 file, click on the download option
that appears next to the upload option on the GST site.
Step 3: Click on the download option and wait for around 20 minutes
for the file to download.
Step 4: After the download is complete, click on the download option
on the GST site, then go to the offline tool and download it.
Step 5: Double-click on the downloaded offline tool and follow the
wizard to install it.
Step 6: Open the offline tool and fill in the necessary details, such as
the GSTIN number, filling frequency, and turnover limit.
Step 7: Click on the "Upload Error Report" option and upload the error
file. It will show the message indicating which section has errors.
Step 8: Correct the errors from your BUSY, generate JSON, and upload it again.
It will upload successfully.
I want to upload Excel/JSON files for GSTR- filing directly from BUSY. Is this possible?
If you want to upload GSTR-1 directly from BUSY or from Excel/JSON, follow these steps:
Step 1: You must have a Standard or Enterprise license of BUSY.
Step 2: Go to Administration then click on Configuration and further click on Features and Options.
Step 3: Select GST/VAT. On the right side enter your GST portal name and save it.
Step 4: Open your GST portal and click on My Profile.
Step 5: On the left side, click on API Manage and enable it. Set a 30-day time for OTP generation and save it successfully.
Step 6: Go to Display, then click on GST Report, and select GST Return.
Step 7: Click on GSTR-1 E-return. We have the following options: Direct Upload, JSON, CSV Files, As per Govt. Template, Click, and Plain Excel.
Step 8: If you want Direct Upload, click on it. You will receive an OTP on your registered mobile number or email. Fill it, and it's uploaded on the portal.
Step 9: If you want JSON/Excel, click on it and set the folder in which you want to save the file.
Step 10: Open Your Portal & upload the JSON.
What will information be there in errro report generated during the uploading process of GSTR JSON ?
The error report generated during GSTR JSON Data upload will contain information about the specific errors or failures encountered during the upload process. These reports will provide details about the nature of the error, such as missing or incorrect data like blank UQC For Gst E-Returns and invalid HSN CODE or GSTIN,
duplicacy in voucher no.etc.and You can easily encountered these error by
taking some fews steps and those steps are-
Step 1-Go to the GST Portal click on Download option then click on offline Tools and then Return offline tool and download the tool and install GST Offline Tool in the system.
Step 2- After install GST Offline Tool Generated error Report during upload of GSTR JSON Data open in GST Offline tool in Option of 'Open Downloaded Error file from GST portal'after select the errro file.
Step 3- Rectify all the errror which are shwoing in GST Offline tool.
So it will help identify the issues that need to be resolved in order to successfully upload the GST returns data.
I do not have excel in my system then how can i upload my GSTR report?
If you do not have Excel installed on your system and still wish to upload your GSTR return,
please follow the provided steps
Step 1: Go to Desktop menu then GST report
Step 2: Then GST returns then gstr 1 e return
Step 3: You need to select JSON or direct upload in case you do not have excel.
Step 4: Then it will redirect you to configure section if required and configuration.
Step 5: In Direct uploading it will lead to you GST VAT configuration wherein you have to enter the
User name which you use to log in into gst portal and save the configuration.
Step 6: Then log in into GST portal and do left click on your profile then setting
Step 7: Then select Manage API access and enable it and save the setting.
Step 7: Then enter the OTP and upload.
If you encounter any issues please don't hesitate to contact us at our centralized helpline number
which is 8282828282, or send an email to support@busy.in
Can I revert to the previous tax rate breakup display format in GSTR if I prefer it over the current one in BUSY software?I am having trouble filing GST returns using the BUSY. Can you help me?
If you are having troubling during GSTR 1 Filling so you have make sure some points which are essential and those are-
1. Make Sure that Your BUSY should be updated If it is not then follow these steps-
Step 1: Go to Company Menu and click on 'Check BUSY Updates' option and download setup for Product and statutory Upate and also can download only one full setup Step 2: Give path for setup that will be downloaded on the give path in system and then Install that system on same location where existing BUSY is being installed.
2. Make Sure you are generating GSTR 1 From the new format of GSTR 1 Which is named 'GSTR -1 eReturn(w.e.f May 2021)' in BUSY Software and to see this format follow these Steps-
Step 1: Go to Display and GST Reports.
Step 2:Click on GST Return Report and then click on GST E-return
Step 3: After click on GST E-return select the Option 'GSTR -1 eReturn(w.e.f May 2021)'and generate return from this format and upload on portal.
How do I register and create my account on BUSY?How do I enable auto round off in purchase vouchers in BUSY?Can I upload GSTR- directly from BUSY?
Here are the following steps for creating company in BUSY :
Step 1: Open BUSY software
Step 2: Go to company menu
Step 3: Click on create company option then create it with neccessary details
Step 4: Then save the configuration by click on save button
To enable auto Roundoff in purchase voucher :
Step 5: Go to Administration Menu
Step 6: Click on Configuration Option
Step 7: Then click on Voucher series configuration
Step 8: Then click on Purchase voucher
Step 9: Select series and then click on Voucher configuration
Step 10: Enable Auto Roundoff Final Amount option as Y and configure it then save the configuration by click on save button
Step 11: when you raise a voucher and save it, an automatic round-off is displayed within the voucher.
To upload GSTR1 directly form BUSY :
Step 12: Go to Display
Step 13: Then click on Gst Report
Step 14: Then click on Gst Return
Step 15: Then click on GSTR1 E-Return and select Direct Upload option and specify date range then upload return directly from BUSY
How can I upload Directly GSTR data from BUSY to the GST Portal?
To upload GSTR1 data from BUSY to the GST Portal, follow the steps given below:
Step 1: Go to the Administration tab, then click on Features & Options, followed by the GST tab. Here, define the GST Portal User Name.
Step 2: In the Display menu, click on GST Report, then GST Return and finally GST E-return option.
Step 3: Click on the GST1 E-return option. After clicking on the same tab, some windows will appear, asking for the mode of generating GSTR1, i.e. Direct Upload, CSV, JSON, or Government template.
Step 4: Click on the Direct Upload option and define the date range for which you want to upload GSTR1 data.
Step 5: After clicking on "OK", four windows will appear, three of which are for checking possible errors between that particular date range, i.e. "Check Errors in Transaction", "Check Errors in HSN Summary", "Check Errors in Document Summary".
Step 6: After checking all possible errors click on Direct Upload option and the data will be upload successfully on the GST Portal.
What are the possible errors while uploading GSTR direct on portal and how can we resolve it
Possible errors which can come while upload GSTR1 on portal
1.Operation timeout is very common error that comes while upload GSTR1 on GST portal.
2.OTP not coming on registered email or mobile no is also a very common error that comes while uploading GSTR1.
Steps to follow to resolve these errors.
Step 1:Firstly change internet connection and if still same problem then disable antivirus for 10 to 15 minutes if antivirus is installed.
Step 2:Go to administration menu and select configuration option.
Step 3:In configuration option select feature and option and click on GST/VAT.
Step 4:Navigate to the GSTIN and GST portal username field and make sure to mention correct details here.
Step 5:After that login your GST portal and Go to your Return dashboard.
Step 6:Click on MY PROFILE button at right hand side on top menu and in next window Go to manage API access.
Step 7:And then select yes on enable API request and make sure to select 30 days duration from dropdown list.
Step 8:Then Click on confirm button to save.
