Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
Why am I unable to see the upload and submit options after generating the JSTOR file?
After creating json file you have to upload file on gst portal , follow the steps to upload json on portal :
Step 1: Login to gst portal then go to return dashboard
Step 2: Select quater and month to upload return file
Step 3: Select GST return option and click on prepare offline
Step 4: Click on select file and chhose the jason file then upload
What is the procedure to change GST return filing frequency from quarterly to monthly in BUSY?
To change the filing frequency from quaterly to monthly in BUSY, You need to follow these steps:
Step 1: Open the Administration menu and select Configuration.
Step 2: Choose Features / Options and then GST / VAT.
Step 3: Here, you can choose the Return Filling Freq. from the dropdown list such as Default / Monthly / Quarterly.
Note: Please take latest backup of your data before making any changes.
How do I check which HSN codes have issues before uploading GSTR- data on BUSY?
To validate or verify the hsn code for GSTR return upload need to follow below given steps
Step 1:Go to transactions menu and select GST misc. utilities.
Step 2:After that select validate hsn online.
Step 3:Next hsn validation window will open and from their you need to specify options for load hsn data.
Step 4:Then click on load data button.
Step 5:Lastly after loading process complete, click on validate button.
How can I link my sales and purchase registers to fill GSTR- automatically from BUSY?
In BUSY software, there is no feature to automatically link sales and purchase registers for GSTR-9 filing on the portal. Further You can check the sales and purchase registers separately by following the steps:
Step 1: Go to Display then click on GST reports option from it.
Step 2: Then Select the GST register option
Step 3: Now we can check Both sales and purchase register by selecting the report.
How do I know which file in the CSV is for BCS versus BCL?
To know which file is B2CS and B2CL in csv format you have to follow the steps
1 Create a folder in desktop then generate the GSTR return file in csv format
and set the path which you created
2 After generation of file go to the folder and open
3 here you will get multiple file section wise in which there will be B2CL and B2CS
mentioning with the name
I'm getting an error while downloading the offline utility. How can I resolve it.
To resolve the error while downloading the template, you can try the following points:
1. Check your internet connection and ensure it is stable.
2. Clear your browser cache and cookies.
3. Disable any browser extensions or plugins that may be interfering with the download.
4. Try downloading the template using a different browser.
5. If still same problem then try after some time or try downloading in other pc.
How do I fix data mismatch between BB and BC transactions in BUSY?
You might various scenarios where you need to identify mismatches in data between different parties, and for that, you would have to check specific details in a bill. This would involve verifying the date, cross- checking the values, and confirming the month in which a party submitted the bill.
You will need to specify what is mismatching,and then you can make a call on support 24*7helpline number i.e. 8282828282 or 011-40964096.
What steps to be checked if any error show while generating GST Return
Here are the steps to be checked if any error show while generating in BUSY
Note : Make sure that BUSY is updated with current version and Release
Step 1: Make sure gst portal user name is correct in BUSY
Step 2: Make sure specify date range is correct while generating e-return
Step 3: Make sure all error have to be resolved then proceed for generating e-return
My GSTR- still shows errors even after corrections. What should I do?
1: Kindly tell us the error which you received while filling gstr1 so that we can guide you accordingly
2: or you can also proceed with direct upload If party/customer have standard / enterprise edition because through direct upload we can found the actual error so that we can fix that
3: Check your hsn code length. make sure that your all hsn code lengh entered according to your turnover
What all return forms can be filed offline through the software?
These are the return forms can be filed offline through the BUSY :
In case of Regular
1. GSTR 1 E-return
2. GSTR 3B E-return
3. GSTR ITC 04 E-return
4. GSTR 6 E-return
5. Refund Statement E-return
6. Purchase Register for offline reconciliation
In case of Composition :
1. GSTR 4 E-return Quaterly Return
2. GSTR 4 E-return Annual Return