Frequently Asked
Questions

Q: How to select date range while generating GST returns?

To select date range while generating GST returns you can follow below steps: Step 1:Go to Administration Step 2:Select configuration Step 3:Select Features and Option Step 4:click Gst/vat tab Step 5:window will appear, there is a option is Return Filing frequency select Default there and save,After that, when you go to generate the return, you will be prompted to select a date range.

Q: How do I re-upload GSTR- after making corrections?

To re upload the GSTR1 on portal after making corrections, you need to follow these steps: Step 1: Open your GST portal and reset the return that you have uploaded. Step 2: From BUSY, you can directly upload the GSTR1 return after making corrections. Step 3: Alternatively, you can generate the JSON file from BUSY after correction and upload it to the portal.

Q: I am unsure which item is causing the problem while uploading GSTR files. What to do?

Steps to validate hsn code in bulk in BUSY. Step 1:Go to transactions menu and select GST misc. utilities. Step 2:After that select validate hsn online. Step 3:Next hsn validation window will open and from their you need to specify options for load hsn data. Step 4:Then click on load data button. Step 5:Lastly after loading process complete click on validate button.

Q: Is there a specific template or format I should use for quarterly GST returns in BUSY?

Yes, there is a specific template or format that should be used for quarterly GST returns in BUSY you can use the IFF invoice furnishing facility under Gst returns option. The government does not provide separate template for quartely return taxpayer need to fill the Month1 and month2 in the GSTR1 template for the B2B, debit and credit note whether new or amended.

Q: I am unable to find the returns filing section in BUSY. Where is it located?

To find the returns filing section in BUSY, You can follow the Given steps : Step 1. Go to Display Step 2. Click on GST Report Step 3. Then click on GST Returns Step 4. Select E-return which you wants to upload on gst portal. Step 5. You will see the options like : Direct upload,CSV,Govt Template and Plain excel.

Q: What steps should I take when there is a difference or mismatch between GST amounts in my accounting software and the portal? How can I identify and resolve the underlying issue?How can I ensure that my purchase orders are properly synced between the accounting system and the GST portal?

Steps to take for mismatch in portal and BUSY: Step 1 : Data verification Step 2 : GSTIN validation Step 3 : Date range Step 4 : Data reconciliation Step 5 : Review ITC Step 6 : GSTR 1 filing Data sync with portal: Step 1 : Maintain proper records Step 2 : Real time data entry Step 3 : Regular reconcile

Q: I am unable to see my credit notes in GSTR- even though they are reflecting in GSTR-B. What should I do to resolve this?

If your credit notes are not showing up in GSTR-1 but are appearing in GSTR-3B, here's what you can do to resolve this: Step 1: Double-check the data entry for your credit notes. Step 2: Ensure that you are viewing the correct return period in GSTR-1. Step 3: Compare the data in GSTR-1 and GSTR-3B to identify any missing entries

Q: I want to download my GSTR A file but it is not working. What are the steps to download GSTR A?

To download GSTR-2A file, you need to follow: Step 1 : Vist the GST portal www.gst.gov.in Step 2 : Login into your account Step 3 : CLick on return section Step 4 : Select the return period Step 5 : View GSTR-2A details Step 6 : Download GSTR-2A Step 7 : Choose the format Step 8 : Save and dowload the file

Q: I want to generate GST reports in BUSY, but I can't find the option. How do I do this?

To generate GST reports in BUSY you can follow the given steps Step 1. Go to Display Step 2. Then click on GST Report. Step 3. After clicking on the GST Report option, following options appear. GST Summaries GST Returns GST Registers GST Other Reports GST Audit Reports Step 4. You can select the above report as per your requirements accordingly.

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How to select date range while generating GST returns?

To select date range while generating GST returns you can follow below steps:
 Step 1:Go to Administration
 Step 2:Select configuration
 Step 3:Select Features and Option
 Step 4:click Gst/vat tab
 Step 5:window will appear, there is a option is Return Filing frequency select Default there and save,After that, when you go to generate the return, you will be prompted to select a date range.

How do I re-upload GSTR- after making corrections?

To re upload the GSTR1 on portal after making corrections, you need to follow these steps:
 Step 1: Open your GST portal and reset the return that you have uploaded.
 Step 2: From BUSY, you can directly upload the GSTR1 return after making corrections.
 Step 3: Alternatively, you can generate the JSON file from BUSY after correction and upload it to the portal.

I am unsure which item is causing the problem while uploading GSTR files. What to do?

Steps to validate hsn code in bulk in BUSY.
 Step 1:Go to transactions menu and select GST misc. utilities.
 Step 2:After that select validate hsn online.
 Step 3:Next hsn validation window will open and from their you need to specify options for load hsn data.
 Step 4:Then click on load data button.
 Step 5:Lastly after loading process complete click on validate button.

Is there a specific template or format I should use for quarterly GST returns in BUSY?

Yes, there is a specific template or format that should be used for quarterly GST returns in BUSY you can use the IFF invoice furnishing facility under Gst returns option. The government does not provide separate template for quartely return taxpayer need to fill the Month1 and month2 in the GSTR1 template for the B2B, debit and credit note whether new or amended.

I am unable to find the returns filing section in BUSY. Where is it located?

To find the returns filing section in BUSY, You can follow the Given steps : 
 Step 1. Go to Display 
 Step 2. Click on GST Report 
 Step 3. Then click on GST Returns
 Step 4. Select E-return which you wants to upload on gst portal.
 Step 5. You will see the options like : Direct upload,CSV,Govt Template and Plain excel.

I need help reconciling the data between the downloads, TV app, and actual books. What is the best process for this?

eed help reconciling the data between the downloads, TV app, and actual books.then follow these steps 
1.Open BUSY and go to the Transactions tab.
2.Under GST Miscellaneous Utilities 
3.click on reconcile GSTR JSON Data.
4.Select the option to reconcile GSTR 2A.
6.Choose the desired month for the GSTR 2A data.and other relevant option 
7. open report there you can match JSON data and BUSY books data

What steps should I take when there is a difference or mismatch between GST amounts in my accounting software and the portal? How can I identify and resolve the underlying issue?How can I ensure that my purchase orders are properly synced between the accounting system and the GST portal?

Steps to take for mismatch in portal and BUSY:
 Step 1 : Data verification
 Step 2 : GSTIN validation
 Step 3 : Date range
 Step 4 : Data reconciliation
 Step 5 : Review ITC
 Step 6 : GSTR 1 filing
 Data sync with portal:
 Step 1 : Maintain proper records
 Step 2 : Real time data entry
 Step 3 : Regular reconcile

I am unable to see my credit notes in GSTR- even though they are reflecting in GSTR-B. What should I do to resolve this?

If your credit notes are not showing up in GSTR-1 but are appearing in GSTR-3B, here's what you can do to resolve this:
 Step 1: Double-check the data entry for your credit notes. 
 Step 2: Ensure that you are viewing the correct return period in GSTR-1. 
 Step 3: Compare the data in GSTR-1 and GSTR-3B to identify any missing entries

I want to download my GSTR A file but it is not working. What are the steps to download GSTR A?

To download GSTR-2A file, you need to follow:
 Step 1 : Vist the GST portal www.gst.gov.in
 Step 2 : Login into your account
 Step 3 : CLick on return section
 Step 4 : Select the return period
 Step 5 : View GSTR-2A details
 Step 6 : Download GSTR-2A
 Step 7 : Choose the format
 Step 8 : Save and dowload the file

I want to generate GST reports in BUSY, but I can't find the option. How do I do this?

To generate GST reports in BUSY you can follow the given steps 
 Step 1. Go to Display
 Step 2. Then click on GST Report.
 Step 3. After clicking on the GST Report option, following options appear.
 GST Summaries
 GST Returns
 GST Registers
 GST Other Reports
 GST Audit Reports
 Step 4. You can select the above report as per your requirements accordingly.

Frequently AskedQuestions