Frequently Asked
Questions

Q: I need to file quarterly GST returns. Does BUSY support this?

Yes, You can upload quarterly GSTR 1 on gst portal directly from BUSY. You are required to use the Invoice Furnishing Facility that is IFF to upload B2B invoices and credit and debit notes of registered parties for the initial two months of the quarter. The GSTR 1 filing will be done in the last month of the quarter.

Q: While checking notification, Why sender name is always blank ?

if sender name is blank in notification then you need to follow the below steps: Step 1. first you need to create BDEP ID on his BUSY. Step 2. Make sure you have created short name in company creation. Step 3. if not created, then you need to modiFinancial Year and pur short name and save it, Now it Coming properly

Q: How can i change my return filling frequency in BUSY.

Steps to follow to change return filling frequency in BUSY. Step 1: Go to administration menu and select configuration from it. Step 2: Then in configuration menu select GST/VAT option. Step 3: In GST/VAT option navigate to the field return filling frequency. Step 4: Select the frequency from dropdown and click on save button to save changes.

Q: How to generate a GSTR-3B JSON file from BUSY?

To connect BUSY with Government GST Portal, BUSY software should be authorised via OTP (on registered mobile number at GST portal) To generate a GSTR-3B JSON file from BUSY follow the below steps: Step 1:- Go to Display>Gst Report>Gst Return Step 2:- Go to Gstr3b option>Json Step 3:- Generate file in specific path Step 4:- Login portal>Gst Return>upload data offline from json.

Q: How can I get detailed reconciliation reports from BUSY?

To access the detailed reconciliation report in BUSY you need to follow below steps Step 1: Go to transcation menu and select gst misc. utilities option. Step 2: In gst misc. utilities option select reconcile GSTR data option. Step 3: Now in reconcile GSTR data you can view report voucher wise and party wise for different returns.

Q: Why is there a difference in the totals when I compare the HSN-wise summary and the total BB and BC sales in GSTR-? How can I reconcile this difference?

To reconcile discrepancies between HSN-wise summary and B2B/B2C sales in GSTR-1. Step 1: Take a latest backup of the data. Step 2: Go to housekeeping menu and select update gst summary option. Step 3: Then select option full or partial accordint to your need and run the process. Step 4: After completing the process check GSTR1 again.

Q: How to set up and manage automatic bank feeds in BUSY?I am getting an error related to HSN code while filing GST returns. How do I resolve it?

If you want to update bank statement in BUSY automatically then can use the import from excel option in BUSY and if your account is with ICICI bank you can purchase our ICICI bank plugin. Note : Import from excel and icici plugin both are chargeable service. Please provide additional information regarding the hsn code error.

Q: How do I troubleshoot when my GSTR uploading gets stuck at a certain stage, and how can I resolve the issue?

If GSTR uploading process getting stuck at a certain stage then please follow the given steps Step 1: Check your internet connection to ensure it is stable and working properly. Step 2: Try using alternative methods available for uploading your GSTR. Step 3: Check error reports before proceed to upload. Step 4: Re try to upload.

Q: I want to file my GSTR but the software is not allowing me to submit it. What should I do?

BUSY allows you to Direct upload the GSTR1 on portal or generate the JSON file for GSTR1 return, which you can upload on the GST portal. but the submission of return can be done through portal only. If you encounter any issue while submitting the return on the portal, you may need to consult your accountant or CA.

Q: The invoice number in the BUSY software does not match the GST portal. How do I resolve this mismatch?

If the number of invoices in BUSY does not match with the GST portal, then you need to do the following: Step 1: Verify your data section-wise and identify & resolve any discrepancies. Step 2: Reset your data on the GST portal and upload it again from BUSY. Step 3: Check if the number of invoices matches now.

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I need to file quarterly GST returns. Does BUSY support this?

Yes, You can upload quarterly GSTR 1 on gst portal directly from BUSY.
You are required to use the Invoice Furnishing Facility that is IFF to upload B2B invoices and credit and debit notes of registered parties for the initial two months of the quarter. The GSTR 1 filing will be done in the last month of the quarter.

While checking notification, Why sender name is always blank ?

if sender name is blank in notification then you need to follow the below steps:
Step 1. first you need to create BDEP ID on his BUSY.
Step 2. Make sure you have created short name in company creation.
Step 3. if not created, then you need to modiFinancial Year and pur short name and save it, Now it Coming properly

How can i change my return filling frequency in BUSY.

Steps to follow to change return filling frequency in BUSY.
 Step 1: Go to administration menu and select configuration from it.
 Step 2: Then in configuration menu select GST/VAT option.
 Step 3: In GST/VAT option navigate to the field return filling frequency.
 Step 4: Select the frequency from dropdown and click on save button to save changes.

How to generate a GSTR-3B JSON file from BUSY?

To connect BUSY with Government GST Portal, BUSY software should be authorised via OTP (on registered mobile number at GST portal)
To generate a GSTR-3B JSON file from BUSY follow the below steps:
Step 1:- Go to Display>Gst Report>Gst Return
Step 2:- Go to Gstr3b option>Json
Step 3:- Generate file in specific path 
Step 4:- Login portal>Gst Return>upload data offline from json.

How can I get detailed reconciliation reports from BUSY?

To access the detailed reconciliation report in BUSY you need to follow below steps
 Step 1: Go to transcation menu and select gst misc. utilities option.
 Step 2: In gst misc. utilities option select reconcile GSTR data option.
 Step 3: Now in reconcile GSTR data you can view report voucher wise and party wise for different returns.

Why is there a difference in the totals when I compare the HSN-wise summary and the total BB and BC sales in GSTR-? How can I reconcile this difference?

To reconcile discrepancies between HSN-wise summary and B2B/B2C sales in GSTR-1.
 Step 1: Take a latest backup of the data.
 Step 2: Go to housekeeping menu and select update gst summary option.
 Step 3: Then select option full or partial accordint to your need and run the process.
 Step 4: After completing the process check GSTR1 again.

How to set up and manage automatic bank feeds in BUSY?I am getting an error related to HSN code while filing GST returns. How do I resolve it?

If you want to update bank statement in BUSY automatically then can use the import from excel option in BUSY and if your account is with ICICI bank you can purchase our ICICI bank plugin.
 Note : Import from excel and icici plugin both are chargeable service.
 Please provide additional information regarding the hsn code error.

How do I troubleshoot when my GSTR uploading gets stuck at a certain stage, and how can I resolve the issue?

If GSTR uploading process getting stuck at a certain stage then please follow the 
 given steps
 Step 1: Check your internet connection to ensure it is stable and working properly.
 Step 2: Try using alternative methods available for uploading your GSTR.
 Step 3: Check error reports before proceed to upload.
 Step 4: Re try to upload.

I want to file my GSTR but the software is not allowing me to submit it. What should I do?

BUSY allows you to Direct upload the GSTR1 on portal or generate the JSON file for GSTR1 return, which you can upload on the GST portal. but the submission of return can be done through portal only. If you encounter any issue while submitting the return on the portal, you may need to consult your accountant or CA.

The invoice number in the BUSY software does not match the GST portal. How do I resolve this mismatch?

If the number of invoices in BUSY does not match with the GST portal, then you need to do the following:
 Step 1: Verify your data section-wise and identify & resolve any discrepancies.
 Step 2: Reset your data on the GST portal and upload it again from BUSY.
 Step 3: Check if the number of invoices matches now.

Frequently AskedQuestions