Frequently Asked Questions

Solutions to common issues related to TaxationGst E Returns.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I need to file quarterly GST returns. Does BUSY support this?

Yes, You can upload quarterly GSTR 1 on gst portal directly from BUSY.
You are required to use the Invoice Furnishing Facility that is IFF to upload B2B invoices and credit and debit notes of registered parties for the initial two months of the quarter. The GSTR 1 filing will be done in the last month of the quarter.

While checking notification, Why sender name is always blank ?

if sender name is blank in notification then you need to follow the below steps:
Step 1. first you need to create BDEP ID on his BUSY.
Step 2. Make sure you have created short name in company creation.
Step 3. if not created, then you need to modiFinancial Year and pur short name and save it, Now it Coming properly

How can i change my return filling frequency in BUSY.

Steps to follow to change return filling frequency in BUSY.
Step 1: Go to administration menu and select configuration from it.
Step 2: Then in configuration menu select GST/VAT option.
Step 3: In GST/VAT option navigate to the field return filling frequency.
Step 4: Select the frequency from dropdown and click on save button to save changes.

How to generate a GSTR-3B JSON file from BUSY?

To connect BUSY with Government GST Portal, BUSY software should be authorised via OTP (on registered mobile number at GST portal)
To generate a GSTR-3B JSON file from BUSY follow the below steps:
Step 1:- Go to Display>Gst Report>Gst Return
Step 2:- Go to Gstr3b option>Json
Step 3:- Generate file in specific path
Step 4:- Login portal>Gst Return>upload data offline from json.

How can I get detailed reconciliation reports from BUSY?

To access the detailed reconciliation report in BUSY you need to follow below steps
Step 1: Go to transcation menu and select gst misc. utilities option.
Step 2: In gst misc. utilities option select reconcile GSTR data option.
Step 3: Now in reconcile GSTR data you can view report voucher wise and party wise for different returns.

My returns failed to upload in the BUSY software. Can I upload using JSON or any other format and what is a process to upload json from BUSY.

Steps to generate json from BUSY.
Step 1:Go to display menu and select GST reports option.
Step 2:Then select GST Returns option.
Step 3:After that select the GST return which you want to export in json.
Step 4:Then specify the period and check all the possible errors.
Step 5:Lastly click on proceed with json button.

How can I amend an uploaded GST return on the portal using data from BUSY?What should I do if cancelled documents are still appearing in BUSY?

To amend an uploaded GST return on the portal using data from BUSY, you can make changes in BUSY data and upload again before filing the return. Once you have filed the retun then for any ammendments, you may need to consult with your CA or Accountant.
Cancelled bills are the part of document summary in GSTR1.

What is the latest version of the GST return offline tool I should use to generate the JSON file from BUSY?

BUSY allows you to generate JSON file of GST return directly from the software and upload it to GST portal without using GST return offline tool.
Further if you still want to know the latest version of offline tool then you can consult with your CA or Accountant . You can also check it from GST portal.

Can I download reports for a single month in the GSTR portal?How can I get assistance with troubleshooting issues in BUSY?

If you have any query related to downloading reports from the GST portal, you need to contact the portal support team.
Further, If you need any assistance troublshooting issue in BUSY, then you can reach out to us on our centeralized 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

How do I setup GST calculations in BUSY? Can I set it as quarterly for some months and monthly later?

In BUSY, you can set GST calculations as either quarterly or monthly. However, you cannot set it as quarterly for some months and monthly for other months. It is recommended to keep it as quarterly initially to verify the data for the first three months. Then, you can change it to monthly from the desired month onwards.
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