Frequently Asked
Questions

Q: How frequently do I need to file GST returns?

As it depends on type of dealer.e.g regular and composition. If you are Regular type of dealer then, Theres two type of return filling frequency in BUSY. first one is Monthly and second is quarterly. And if you are composition type of dealer then you can file once in a year as per government rule.

Q: How to generate GSTR 4 json from BUSY.

Follow below steps to generate the GSTR 4 return from BUSY: Step 1: Go to display option and then select Gst reports option. Step 2: Then select gst returns option and then click on GSTR 4 eReturn option. Step 3: Then mention the date range and click click on ok to select the format json to generate GSTR4.

Q: How does BUSY handle interstate GST transactions?

handle interstate GST transactions in BUSY follow these steps 1. while you enter transaction there is option called tax type there you can select as central tax type its help you to calculate IGST for interstate GST 2. Also while you select party in transaction make sure the party's GST no and state is correct.

Q: The number of invoices shown in the GST portal return does not match the number of invoices I have in BUSY. What is the reason for this mismatch?

If BUSY Invoice Number and Gst portal Number of inoice Mismatch flow floowing Step Step :1 Login the Company Step :2 Go to Transactions GST Misc. Utilities Download GSTR JSON Data Download GSTR 1 Step :3 Download Json Data Which Month are diff. come Step :4 go to Transactions GST Misc. Utilities Reconcile GSTR Data Reconcile GSTR 1

Q: Why is the GST payment I entered not reflecting in the liability table in the returns in BUSY?How do I email/SMS invoices to customers from BUSY?

If the GST payment is not reflecting properly in BUSY, then there might be these reasons: 1. You have selected wrong GST nature in the payment or journal voucher. 2. You have pass entry with wrong GST account head. 3. May be not enter the amount in the GST payment details window during payment or journal voucher entry.

Q: How can I correct invalid HSN codes in my GSTR- file?How do I resolve negative values in the fields of BUSY's GST reports?

If you found any invalid HSN code while generating GSTR1 return from BUSY, then you need to open that item master and correct HSN code and you can also validate the HSN code to check it is correct or not. Please provide more details which field shows the negative values and in which GST reports?

Q: I need to submit tax files through BUSY but am unable to do so. What should I check to resolve this?

If you want to file a return using BUSY, you need to be clear about which type of return you're referring to. Please specify which return you need assistance with, and provide detailed information about it. This way, the software can guide you through the specific process for the type of return you're dealing with.

Q: Is it possible to generate a CSV file to enter missing information in my GST return?

In BUSY, you can generate CSV file of GSTR1 by using these steps: Step 1: Open your company then go to Display menu. Step 2: Select GST Reports then click on GST Returns. Step 3: Select GSTR-1 eReturn and choose CSV file option. Step 4: Enter the date range then select eReturn File Path and press Ok to proceed.

Q: Why is the calculated GST amount higher than the entered amount in the bill in BUSY?

In bill sundry when we applied some other charge like, freight/transpotation/etc. before tax , so it impacts on taxable value as in bill sundry master we have to select 'Y' to adjust it in sale/purchase amount. For further assistance you can contact to our 24*7 helpline no. 8282828282 or can share your query on support@busy.in

Q: What is a current version of template required for For uploading GSTR on government portal.

For finding the current version of templates on government portal you need to follow below given steps. Step 1: Open your browser and search for gst.gov.in. Step 2: Go to download section and select offline tools option. Step 3: Then click on return offline tool and now you can see the offline tools version.

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Dealer Complaint/Issues

How frequently do I need to file GST returns?

As it depends on type of dealer.e.g regular and composition.
 If you are Regular type of dealer then, Theres two type of return filling frequency in BUSY.
 first one is Monthly and second is quarterly.
 And if you are composition type of dealer then you can file once in a year as per government rule.

How to generate GSTR 4 json from BUSY.

Follow below steps to generate the GSTR 4 return from BUSY:
Step 1: Go to display option and then select Gst reports option.
Step 2: Then select gst returns option and then click on GSTR 4 eReturn option.
Step 3: Then mention the date range and click click on ok to select the format json to generate GSTR4.

How does BUSY handle interstate GST transactions?

handle interstate GST transactions in BUSY follow these steps 
1. while you enter transaction there is option called tax type there you can select as central tax type its help you to calculate IGST for interstate GST 
2. Also while you select party in transaction make sure the party's GST no and state is correct.

The number of invoices shown in the GST portal return does not match the number of invoices I have in BUSY. What is the reason for this mismatch?

If BUSY Invoice Number and Gst portal Number of inoice Mismatch flow floowing Step
Step :1 Login the Company 
Step :2 Go to Transactions GST Misc. Utilities Download GSTR JSON Data Download GSTR 1
Step :3 Download Json Data Which Month are diff. come
Step :4 go to Transactions GST Misc. Utilities Reconcile GSTR Data Reconcile GSTR 1

Why is the GST payment I entered not reflecting in the liability table in the returns in BUSY?How do I email/SMS invoices to customers from BUSY?

If the GST payment is not reflecting properly in BUSY, then there might be these reasons:
1. You have selected wrong GST nature in the payment or journal voucher.
2. You have pass entry with wrong GST account head.
3. May be not enter the amount in the GST payment details window during payment or journal voucher entry.

How can I correct invalid HSN codes in my GSTR- file?How do I resolve negative values in the fields of BUSY's GST reports?

If you found any invalid HSN code while generating GSTR1 return from BUSY, then you need to open that item master and correct HSN code and you can also validate the HSN code to check it is correct or not.
 Please provide more details which field shows the negative values and in which GST reports?

I need to submit tax files through BUSY but am unable to do so. What should I check to resolve this?

If you want to file a return using BUSY, you need to be clear about which type of return you're referring to. Please specify which return you need assistance with, and provide detailed information about it. This way, the software can guide you through the specific process for the type of return you're dealing with.

Is it possible to generate a CSV file to enter missing information in my GST return?

In BUSY, you can generate CSV file of GSTR1 by using these steps:
Step 1: Open your company then go to Display menu.
Step 2: Select GST Reports then click on GST Returns.
Step 3: Select GSTR-1 eReturn and choose CSV file option.
Step 4: Enter the date range then select eReturn File Path and press Ok to proceed.

Why is the calculated GST amount higher than the entered amount in the bill in BUSY?

In bill sundry when we applied some other charge like, freight/transpotation/etc. before tax , so it impacts on taxable value as in bill sundry master we have to select 'Y' to adjust it in sale/purchase amount.
 For further assistance you can contact to our 24*7 helpline no. 8282828282 or can share your query on support@busy.in

What is a current version of template required for For uploading GSTR on government portal.

For finding the current version of templates on government portal you need to follow below given steps.
 Step 1: Open your browser and search for gst.gov.in.
 Step 2: Go to download section and select offline tools option.
 Step 3: Then click on return offline tool and now you can see the offline tools version.

Frequently AskedQuestions