Frequently Asked Questions

If error message show HSN/SAC Description and UQC already exists follow the below steps:
1.if same HSN having different MOU and UQC then need to define HSN Description.
2.to define HSN Description follow the steps Administration → Miscellaneous Data Entry → Update HSN/SAC Description and feed all description if having same HSN with different unit. 
Etc.

The cause of the 16 digit error showing up in your BUSY is that the voucher number entered is more than 16 digits, which is not allowed by the BUSY as well as is not allowed on GST portal to upload more than 16 digit voucher number including the special characters and spaces.

The option to skip E invoices while filling GSTR1 is as follows 
1 Go to display menu and click on GST reports 
2 then select GST return and click on GSTR1 Ereturn option 
3 select the return filling format and set the date range and enable the option 
Skip e invoices and ok

Yes, having the HSN summary is important for your GST filing and compliance. If you do not have the HSN summary, you may face some issues while filing your GSTR-1 return on the GST portal. For instance, you may not be able to save or submit your return, or you may get error.

To fix JSON errors in BUSY, follow the steps
1. Update the software with the latest release
2. Check for errors by error checking tool before generating a JSON file
3. If you find any HSN or GSTIN errors correct it using GSTIN and HSN Validation utility
4. Ensure that All data entered by you is correct

If you have already generated the GST return and successfully uploaded it to the GST portal, there is no need to regenerate the return after updating BUSY. However, if you encounter any issues during return uploading, you can check by updating BUSY to the latest release and then regenerate the return for uploading.

Find out the steps to resolve error showing while uploading gstr1 
 Step 1 : Open the error report which is showing while uplaoding gstr1 
 Step 2 : Check mainly errors found of hsn or invalid gstin of parties
 Further you can contact to our support helpline no 8282828282 for more assistance

To address the issue of being unable to file GST returns due to missing new forms in the software, follow these steps: 
 Step 1:Ensure that you have the latest version of BUSY installed. 
 Step 2:If using the government template option, download the latest offline utility from the GST portal: https://www.gst.gov.in/download/returns

If there are errors or incorrect data, such as issues with the GSTIN in the company or party master, discrepancies in the HSN code within the item master, or the presence of invalid tax rates, the return cannot be uploaded to the portal. The GST portal does not accept returns with such errors.

Handling credit note to ensure they record correct in portal and BUSY:
 Step 1 : Determine reason for issue credit note
 Step 2 : Create credit note in BUSY
 Step 3 : Verify accuracy
 Step 4 : Include credit note on gst portal
 Step 5 : Verify gst portal
 Step 6 : Reconcile