Frequently Asked Questions

If error message show HSN/SAC Description and UQC already exists follow the below steps:
1.if same HSN having different MOU and UQC then need to define HSN Description.
2.to define HSN Description follow the steps Administration → Miscellaneous Data Entry → Update HSN/SAC Description and feed all description if having same HSN with different unit. 
Etc.

If you have already generated the GST return and successfully uploaded it to the GST portal, there is no need to regenerate the return after updating BUSY. However, if you encounter any issues during return uploading, you can check by updating BUSY to the latest release and then regenerate the return for uploading.

Find out the steps to resolve error showing while uploading gstr1 
 Step 1 : Open the error report which is showing while uplaoding gstr1 
 Step 2 : Check mainly errors found of hsn or invalid gstin of parties
 Further you can contact to our support helpline no 8282828282 for more assistance

To address the issue of being unable to file GST returns due to missing new forms in the software, follow these steps: 
 Step 1:Ensure that you have the latest version of BUSY installed. 
 Step 2:If using the government template option, download the latest offline utility from the GST portal: https://www.gst.gov.in/download/returns

If there are errors or incorrect data, such as issues with the GSTIN in the company or party master, discrepancies in the HSN code within the item master, or the presence of invalid tax rates, the return cannot be uploaded to the portal. The GST portal does not accept returns with such errors.

Handling credit note to ensure they record correct in portal and BUSY:
 Step 1 : Determine reason for issue credit note
 Step 2 : Create credit note in BUSY
 Step 3 : Verify accuracy
 Step 4 : Include credit note on gst portal
 Step 5 : Verify gst portal
 Step 6 : Reconcile

To address the issue of being unable to file GST returns due to missing new forms in the software, follow these steps: 
 Step 1:Ensure that you have the latest version of BUSY installed. 
 Step 2:If using the government template option, download the latest offline utility from the GST portal: https://www.gst.gov.in/download/returns

If you want to provide Data or report to CA, you can provide or share. If you want provide BUSY Data you can take Backup and share with him or If you want to share GST report or GST Register sale & purchase. export report in excel or pdf and share by email.

If you use BUSY, you have two options: you can either generate the GST return or upload GSTR1 directly on the portal. However, if you encounter any problems while filing the return, you should verify that your uploaded data is accurate and identify the error message that appears when you attempt to file.

If you registered as a composition dealer then reopen the company.
 Pls follow the below steps for GST ereturn report.
 Step 1: Click on Display
 Step 2: Then GST reports
 Step 3: Then GST returns
 Step 4: Then GSTR 4 
 Here we can check the GSTR 4 report and generate the ereturn.