Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst e returns

FAQs

HSN/SAC Description and UQC already exists

If error message show HSN/SAC Description and UQC already exists follow the below steps:
1.if same HSN having different MOU and UQC then need to define HSN Description.
2.to define HSN Description follow the steps Administration → Miscellaneous Data Entry → Update HSN/SAC Description and feed all description if having same HSN with different unit.
Etc.

What is the cause of the digit error showing up in my BUSY?

The cause of the 16 digit error showing up in your BUSY is that the voucher number entered is more than 16 digits, which is not allowed by the BUSY as well as is not allowed on GST portal to upload more than 16 digit voucher number including the special characters and spaces.

What is the option in BUSY to skip E invoices while filling GSTR

The option to skip E invoices while filling GSTR1 is as follows 
1 Go to display menu and click on GST reports
2 then select GST return and click on GSTR1 Ereturn option
3 select the return filling format and set the date range and enable the option
Skip e invoices and ok

Will not having the HSN summary affect my GST filing and compliance?

Yes, having the HSN summary is important for your GST filing and compliance. If you do not have the HSN summary, you may face some issues while filing your GSTR-1 return on the GST portal. For instance, you may not be able to save or submit your return, or you may get error.

How to Fix the JSON Errors while filling GSTR- in BUSY?

To fix JSON errors in BUSY, follow the steps
1. Update the software with the latest release
2. Check for errors by error checking tool before generating a JSON file
3. If you find any HSN or GSTIN errors correct it using GSTIN and HSN Validation utility
4. Ensure that All data entered by you is correct

I already submitted my GST file to my CA generated from BUSY. If I upgrade BUSY now, do I need to regenerate and resend the GST file to the CA?

If you have already generated the GST return and successfully uploaded it to the GST portal, there is no need to regenerate the return after updating BUSY. However, if you encounter any issues during return uploading, you can check by updating BUSY to the latest release and then regenerate the return for uploading.

I am getting an error message saying "proceed with error report for a specified return when trying to upload direct gstr from BUSY How can I resolve this?

Find out the steps to resolve error showing while uploading gstr1 
Step 1 : Open the error report which is showing while uplaoding gstr1
Step 2 : Check mainly errors found of hsn or invalid gstin of parties
Further you can contact to our support helpline no 8282828282 for more assistance

I want to file GST returns but am facing issues with outdated forms. What is the process to get the latest GST return forms?

To address the issue of being unable to file GST returns due to missing new forms in the software, follow these steps: 
Step 1:Ensure that you have the latest version of BUSY installed.
Step 2:If using the government template option, download the latest offline utility from the GST portal: https://www.gst.gov.in/download/returns

BUSY allowed incorrect data to be uploaded to GST portal without any validations. How can I trust it to manage my accounting correctly?

If there are errors or incorrect data, such as issues with the GSTIN in the company or party master, discrepancies in the HSN code within the item master, or the presence of invalid tax rates, the return cannot be uploaded to the portal. The GST portal does not accept returns with such errors.

How do I handle credit notes and ensure they are recorded correctly in both the accounting system and the GST portal?

Handling credit note to ensure they record correct in portal and BUSY:
Step 1 : Determine reason for issue credit note
Step 2 : Create credit note in BUSY
Step 3 : Verify accuracy
Step 4 : Include credit note on gst portal
Step 5 : Verify gst portal
Step 6 : Reconcile