Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
How is e-way bill generated in BUSY and integrated with GST returns?
Make sure to do the following configuration properly in BUSY for generating the E way bill. We have to create the GSP Id from E way bill portal for Webtel and Pinnacle GSP.
Pls Follow the Below Steps in BUSY:
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Features and Options
Step 4: Then GST VAT option
Step 5: Enable the E Way Bill and Mention the GSP Credentials.
Step 6: Mention the Eway Bill Configuration details of your Company.
Step 7: Enable the transport details for Local and save it
Step 8: Voucher Series Configuration
Step 9: Select required Voucher Type & Series.
Step 10: Enable the transport details for Central
Step 11: Enable the generate eway bill after saving the voucher.
Step 12: After saving the voucher, Window will popup for e way bill generation.
Note : In Account and Item master,Mention the required details for Eway Bill Generation.
Item Master : HSN Code, Correct Tax Category
Account Master : Station, Pincode, Distance
How do I generate GSTR-/GSTR-B JSON file in BUSY?
To generate GSTR 1 and GSTR-3B json file returns in BUSY you can follow these steps:
Step 1:Open the BUSY Accounitng Software on your system.
Step 2:Open the selected company.
Step 3:Go to Display menu,
Step 4:Select GST Reports,
Step 5:Select GST Returns,
Step 5:On clicking Gst Returns,You will find both the GSTR-1 and GSTR-3B returns,The return provided above is for viewing purposes, and you can open it to check your data section-wise.
Step 6:The report displayed in the section below is for generating returns,there is a returns to generate both GSTR1-e-RETURN and GSTR3B-e-RETURN.
Step 7:You can generate file through JSON,As per government template,CSV and plain excel but only the Gstr1 return can also upload as direct from BUSY.
Step 8:Open the return for whatever report you want to generate now,Select a date range,Check errors in transactions, and if there is any error,correct it,and then proceed with JSON,The JSON file is by default saved in the C\BUSYwin directory. If you want to change the location, you can do so then proceed.
I want to link my bank account with BUSY. What is the process?I am having trouble uploading GST returns on my laptop. Can you help me with this?
Steps 1 : In BUSY you cannot link your bank account can only pass bank account related journal entries
Steps 2 : Further you can ask for any Add on from your channel partner
Steps 3 : And for Gst return uploading issue follow the below mentioned steps
Steps 4 : First check the return period of your filing return as it can only filed monthly or quaterly in case of regular taxpayer
Steps 5 :Make sure to generate return from BUSY updated version
Steps 6 : while generating return must check possible errors option and only generate report after rectify all the errors
Steps 7 : further you can generate and download error report from gst portal
Steps 8 : And download gst offline tool from portal and open that error report and rectify that error
Steps 9 :You can also try direct upload option while uploading return as its automatically generate error report or it will upload easily if no error found in your return
Is there a customer support team or helpline I can contact for assistance with this issue?How to file GSTR- returns for the first time on BUSY?
Yes, BUSY customer support team available for your queries. You can reach out to us anytime on our helpline number: 8282828282 or 011 40964096. You can also send us an email at support@busy.in.
From BUSY you can direct upload GSTR1 return on portal or generate GSTR1 return JSON file and can upload to portal. To do this follow these steps:
Step 1: Go to the Administration menu and select Configuration.
Step 2: Choose Features / Options and then GST / VAT.
Step 3: Enter your GST portal username in the GST Portal User Name field and save it.
Step 4: Next, open the Display menu and select GST Reports.
Step 5: Choose GST Returns then GSTR-1 eReturn and select the Direct Upload option.
Step 6: Enter the date range and press OK. You can also check for errors before proceeding.
Step 7: You can also generate the JSON file and upload it to portal.
Note: Please ensure the API access is enabled on GST portal before upload return.
How can I create separate customer groups for each branch in BUSY?How do I rectify errors in GST returns uploaded on the portal?
If you want to create seperate accounts for each branch, then you can use Master Series Group feature. To configure that can follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Select Features / Options and click on Enterprises Features.
Step 3: Set Y on Enable Master Series Groups and click on Configuration and tick on Account and save.
Step 4: Now, when you create Account Master there will be a window apprear for Tag Master Series Group.
Step 4: Press F3 to create a new Group and save that master.
Step 6: Open your Branch Configuration from the Enterprises Features.
Step 7: Set Y on Tag Master Series Group and choose that group which you have created and save that configuration.
Step 8: In user also you have to tag that group.
To rectify errors in GST returns uploaded on the portal, you need correct the errors in BUSY and then generate the return again and upload it to portal.
What is the process to identify and resolve input tax credit mismatches in GST returns using BUSY?
To identify and resolve input tax credit mismatches in GST returns using BUSY, you can follow these steps:
Step 1. Check the GSTR-2A report in BUSY to compare the input tax credit claimed with the invoices uploaded by your suppliers on the GST portal.
Step 2. Identify any missing or mismatched invoices in the GSTR-2A report.
Step 3. Verify if these missing or mismatched invoices are correctly entered in the purchase module of BUSY.
Step 4. Make sure the invoices are tagged correctly with the respective GSTIN and tax rates.
Step 5. If any invoices are missing or incorrectly entered, manually enter them in the purchase module of BUSY.
Step 6. Once all the invoices are correctly entered, reconcile the input tax credit claimed in BUSY with the input tax credit available in the GSTR-2A report.
Step 7. Make necessary adjustments in BUSY to rectify any discrepancies in the input tax credit amounts.
Step 8. Finally, generate the revised GST returns in BUSY and file them on the GST portal.
How to use ITC tagging option in BUSY.
To use ITC tagging option in BUSY need to follow below given steps.
Step 1: Go to administration menu and select configuration from it.
Step 2: In configuration option select feature and option.
Step 3: Then select GST/VAT option and make sure to mention Y in the enable ITC tagging after that click on save button.
Step 4: After that go to transcation option and select GST misc. utilities option.
Step 5: Then select monthly itc tagging as per 2A or 2B.
Step 6: In next window of monthly ITC tagging to be shown as select party wise or date wise as per your requirement.
Step 7: After that select the period for which you want use tagging.
Step 8: Now press F4 key to change status from pending to claimed and mention period in which select return period.
Step 9: Then go to display option and select Gst reports option and open different reports by mentioning Y on the pick relevant Itc tagging from monthly itc tagging.
What are the steps to file GSTR online?
To file GSTR1 from BUSY, you need to follow below steps
1 need to enusre that you have installed latest version and release of BUSY
2 Go to administration menu click on configuration then click feature options then click on
GST VAT option and enable gstin number filling frequency and type of dealer then save
3 Make proper Sale voucher with party GSTIN address proper tax rates and item HSN codes
4 Before creating GSTR1 return file Go to Display menu and click on GST reports
then select GST Return and click on GSTR1 and select period then go to HSN summary and
check is their any invalid HSN showing or not if showing then modify it
Match the taxable amount and tax amount and save
5 then go to GSTR1 E-return option from GST return option select the period of file
check possible errors and modify then generate return through direct upload, json file or govt template.
I'm having trouble linking BUSY with the GST portal. What should I do?How to generate financial reports like profit and loss statement, balance sheet in BUSY?
Steps to follow to link BUSY with the GST portal.
Step 1:Go to administration menu and select configuration option.
Step 2:In configuration option select feature and option and click on GST/VAT.
Step 3:Navigate to the GSTIN and GST portal username field and make sure to mention correct details here.
Step 4:After that login your GST portal and Go to your Return dashboard.
Step 5:Click on MY PROFILE button at right hand side on top menu and in next window Go to manage API access.
Step 6:And then select yes on enable API request and make sure to select 30 days duration from dropdown list.
Step 7:Then Click on confirm button to save.
To generate the financial statement from BUSY need to follow below given steps.
Step 1: Go to Display option and select final results from it.
Step 2: From final results option select balance sheet or profit and loss account.
Step 3: Then specify the period for which you want to view report.
How can we generate GSTR as per government template in BUSY?
If you are want to generate GSTR-1 return through the government template then follow these steps:
Step 1: Visit Gst.gov.in and click on the download option.
Step 2: Choose the Offline Tool tab, select Return Offline Tools, and download the GSTR-1 template.
Step 3: After download, unzip the file
Step 4: Now, Go to display and then click on GST reports tab
Step 5: Afterward select the GST return option then click on GSTR 1 Ereturn option
Step 6: Next , Choose As per Govt. Templated option to generate the report
Step 7: Finally, specify the date range, check the required options, and provide the location for both the eReturn template file path and the eReturn file path at the bottom of the window.
Step 8: Press on ok tab and then check the possible errors related to transaction , HSN/SAC code and the document summary.
Step 9: After error rectification, click on proceed with Govt. teplate.
Note - Return generation through Government templates will take some time due to validations embedded in the Government template.
