Frequently Asked
Questions

Q: I am getting an error message saying "proceed with error report for a specified return when trying to upload direct gstr from BUSY How can I resolve this?

Find out the steps to resolve error showing while uploading gstr1 Step 1 : Open the error report which is showing while uplaoding gstr1 Step 2 : Check mainly errors found of hsn or invalid gstin of parties Further you can contact to our support helpline no 8282828282 for more assistance

Q: I want to file GST returns but am facing issues with outdated forms. What is the process to get the latest GST return forms?

To address the issue of being unable to file GST returns due to missing new forms in the software, follow these steps: Step 1:Ensure that you have the latest version of BUSY installed. Step 2:If using the government template option, download the latest offline utility from the GST portal: https://www.gst.gov.in/download/returns

Q: BUSY allowed incorrect data to be uploaded to GST portal without any validations. How can I trust it to manage my accounting correctly?

If there are errors or incorrect data, such as issues with the GSTIN in the company or party master, discrepancies in the HSN code within the item master, or the presence of invalid tax rates, the return cannot be uploaded to the portal. The GST portal does not accept returns with such errors.

Q: How do I handle credit notes and ensure they are recorded correctly in both the accounting system and the GST portal?

Handling credit note to ensure they record correct in portal and BUSY: Step 1 : Determine reason for issue credit note Step 2 : Create credit note in BUSY Step 3 : Verify accuracy Step 4 : Include credit note on gst portal Step 5 : Verify gst portal Step 6 : Reconcile

Q: I'm unable to file GST returns as the new forms are not available in the software. What should I do?

To address the issue of being unable to file GST returns due to missing new forms in the software, follow these steps: Step 1:Ensure that you have the latest version of BUSY installed. Step 2:If using the government template option, download the latest offline utility from the GST portal: https://www.gst.gov.in/download/returns

Q: I need to provide this accounting data to my CA tomorrow. Can you help me resolve this download issue urgently?

If you want to provide Data or report to CA, you can provide or share. If you want provide BUSY Data you can take Backup and share with him or If you want to share GST report or GST Register sale & purchase. export report in excel or pdf and share by email.

Q: There seems to be a mistake in the data entered for some columns in the GST return. How can this be corrected?

If some transaction appear incorrect data in GST return, you need to modify the voucher by follow these steps: Step 1: Go to transaction section then choose the required voucher type Step 2: select the modify option then access the invoice in modify mode Step 3: Update the correct voucher date and save the invoice.

Q: How to link E-Way bill with GSTR- in BUSY?How can I rectify the incorrect ITC claim in my GSTR B return?

E-way bill is a document that is required for transporting goods, but it is not part of GSTR-1. Therefore, you cannot link E-way bill with GSTR-1 in BUSY. To rectify the incorrect ITC claim in GSTR-3B, you need to modify the transactions that caused the error, such as purchases, registered expenses, etc.

Q: How do I claim ITC credit in my next GST returns?

To claim Input Tax Credit (ITC) in your next GST returns, you can record your purchases and registered expenses in BUSY and get the input tax credit (ITC) reflected in your GSTR-3B report. When you generate and upload your GSTR-3B return from BUSY to the GST portal, you can claim the ITC.

Q: What additional reports are available in BUSY for return filing?

In BUSY, we have multiple reports available in BUSY for return filling filling purpose. To check GST reports in BUSY , you need to follow the below step: Step 1: Go to Display then Click on GST report tab. Step 2: Select the GST registers option and can check the report accordingly.

Find Solutions to Common Issues Related to taxation - gst e returns

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I am getting an error message saying "proceed with error report for a specified return when trying to upload direct gstr from BUSY How can I resolve this?

Find out the steps to resolve error showing while uploading gstr1 
 Step 1 : Open the error report which is showing while uplaoding gstr1 
 Step 2 : Check mainly errors found of hsn or invalid gstin of parties
 Further you can contact to our support helpline no 8282828282 for more assistance

I want to file GST returns but am facing issues with outdated forms. What is the process to get the latest GST return forms?

To address the issue of being unable to file GST returns due to missing new forms in the software, follow these steps: 
 Step 1:Ensure that you have the latest version of BUSY installed. 
 Step 2:If using the government template option, download the latest offline utility from the GST portal: https://www.gst.gov.in/download/returns

BUSY allowed incorrect data to be uploaded to GST portal without any validations. How can I trust it to manage my accounting correctly?

If there are errors or incorrect data, such as issues with the GSTIN in the company or party master, discrepancies in the HSN code within the item master, or the presence of invalid tax rates, the return cannot be uploaded to the portal. The GST portal does not accept returns with such errors.

How do I handle credit notes and ensure they are recorded correctly in both the accounting system and the GST portal?

Handling credit note to ensure they record correct in portal and BUSY:
 Step 1 : Determine reason for issue credit note
 Step 2 : Create credit note in BUSY
 Step 3 : Verify accuracy
 Step 4 : Include credit note on gst portal
 Step 5 : Verify gst portal
 Step 6 : Reconcile

I'm unable to file GST returns as the new forms are not available in the software. What should I do?

To address the issue of being unable to file GST returns due to missing new forms in the software, follow these steps: 
 Step 1:Ensure that you have the latest version of BUSY installed. 
 Step 2:If using the government template option, download the latest offline utility from the GST portal: https://www.gst.gov.in/download/returns

I need to provide this accounting data to my CA tomorrow. Can you help me resolve this download issue urgently?

If you want to provide Data or report to CA, you can provide or share. If you want provide BUSY Data you can take Backup and share with him or If you want to share GST report or GST Register sale & purchase. export report in excel or pdf and share by email.

There seems to be a mistake in the data entered for some columns in the GST return. How can this be corrected?

If some transaction appear incorrect data in GST return, you need to modify the voucher by follow these steps:
Step 1: Go to transaction section then choose the required voucher type
Step 2: select the modify option then access the invoice in modify mode
Step 3: Update the correct voucher date and save the invoice.

How to link E-Way bill with GSTR- in BUSY?How can I rectify the incorrect ITC claim in my GSTR B return?

E-way bill is a document that is required for transporting goods, but it is not part of GSTR-1. Therefore, you cannot link E-way bill with GSTR-1 in BUSY.
 To rectify the incorrect ITC claim in GSTR-3B, you need to modify the transactions that caused the error, such as purchases, registered expenses, etc.

How do I claim ITC credit in my next GST returns?

To claim Input Tax Credit (ITC) in your next GST returns, you can record your purchases and registered expenses in BUSY and get the input tax credit (ITC) reflected in your GSTR-3B report. When you generate and upload your GSTR-3B return from BUSY to the GST portal, you can claim the ITC.

What additional reports are available in BUSY for return filing?

In BUSY, we have multiple reports available in BUSY for return filling filling purpose.
 To check GST reports in BUSY , you need to follow the below step:
 Step 1: Go to Display then Click on GST report tab.
 Step 2: Select the GST registers option and can check the report accordingly.

Frequently AskedQuestions