Frequently Asked
Questions

Q: Is there a specific process or sequence I need to follow to download the GSTR in BUSY for recociliation?

The process you need to follow to download GSTR1 in BUSY for reconciliation. Step 1: Open the Administration menu and select Configuration. Step 2: Choose Features / Options and then GST / VAT. Step 3: Enter your GST portal username in the GST Portal User Name field and save it. Step 4: Next, open the Transaction menu and select GST Misc Utilities. Step 5: Choose Download GSTR JSON Data and select Download GSTR1 Step 6: Now click on the download button along with the month and verify with the OTP. Note: Please ensure the API access is enabled on GST portal to receive OTP.

Q: Is there a way to import data filed on the GSTN portal into BUSY for matching?

Yes you can download gst portal data in BUSY for matching Find out the steps to match gst portal data in BUSY Step 1 : First go to transaction Step 2 : Then go to gst misc utility Step 3 : Then go to download gstr json data option Step 4 : Then you can download gstr 1 or gstr2 or gstr 3b as per your requirement Step 5 : Then go to reconcile gstr data option Step 6 : Then select the return you wants to reconcile Step 7 : You can reconcile party wise or voucher wise in case of gstr1 or gstr3b

Q: What are the troubleshooting steps for validating a party on the GST portal from BUSY?

Here are summarized troubleshooting steps for validating a party on the GST portal from BUSY: Step 1:Check GSTIN: Ensure the correct GSTIN is entered for the party. Step 2:Verify Internet: Ensure a stable internet connection. Step 3:Update Software: Keep BUSY up to date. Step 4:Check Portal Status: Ensure the GST portal is operational. Step 5:Firewall and Antivirus: Adjust security settings to allow portal access. Step 6:Contact Support: Seek assistance from BUSY or GST portal support if issues persist. By following these steps, you can troubleshoot and successfully validate a party on the GST portal through BUSY.

Q: What is the process to match A in BUSY?

To match parties in your company data with the parties shown in the Downloaded 2A report you need to follow the steps Step1: Go to transaction menu and click on GST misc utilities Step2: Click on Reconcile GSTR data Step3: Click on reconcile GSTR2A party wise then select date range and ok Step4: In the reports red marks vouchers are indicating the missmatch so check where the issue occur and then enter on it and click missmatch only or compare then enter the BUSY voucher and modify it as per downloaded GSTR2A data if the data not showing in BUSY then create new voucher

Q: What is the issue of mismatches in ITC?

Input Tax Credit (ITC) is a mechanism under the Goods and Services Tax (GST) system that allows businesses to claim a credit for the tax paid on their purchases. This credit can be utilised to offset the tax liability on their sales. If Face issue of mismatches in ITC follow the below steps: Step :1 Verify GSTIN of suppliers: Ensure that the GSTIN of your suppliers is correct and valid. Cross-check it with the GST portal. Step :2 Reconciliation: Reconcile purchase register with the GST returns filed by suppliers to identify discrepancies and rectify them promptly. Step: 3 Fix data rectifIcation :Rectify their GST returns mismatch and issue corrected invoices.

Q: My input tax credit claim is not reflecting correctly in monthly ITC B statement. What should I check to resolve this?

If the Input tax credit claim not reflecting correctly in monthly ITC 2B statement then follow the steps Step1 Go to transaction menu and click on GST Misc utilities Step2 click on monthly ITC tagging as per GSTR 2B click on date range and select the month for which you have claimed but showing correctly and press OK Step3 Select the voucher and press F4 then make ITC status claimed and select proper claiming period and fill the GSTR 2B status The ITC can be claimed after its reconcile properly with json and BUSY data

Q: I am facing an issue with incorrect input tax balances carrying forward in BUSY. How can I troubleshoot and resolve this?

follow these steps to resolve the issue: Step 1: Open the BUSY software and switch FY through F11 Step 2: Go to Transaction Menu Step 3: Click o GST Misc. Utilities Step 4: Then click on ITC monthly tagging & open a 2a/2b report and press f4 on that voucher and change the correct status Step 3: Go to Administration menu, and then Change Financial Year option. Step 4; Then click on carry pending itc and then choose the current financial year (FY) and swtich FY with new & change Make sure you have latest backup of your data

Q: What is the procedure to correct any informationmismatch between our submitted claim and what is showing on the portal?

To correct any information mismatch between our submitted claim and what is showing on the portal, then you need to reconcile the data. For this, you need to follow the below steps: Step 1: First, you make sure you have downloaded your JSON data with the help of automatic download data from transactions, then GST Misc. Utilities, the Download GSTR JSON Data. Step 2: After this, you can reconcile your cliam data with the portal that you have actually claimed from Transactions, Step 3: then GST Misc. Utilities, then Reconcile GSTR Data, then Reconcile GSTR-1, 2A, 2B, and 3B.

Q: I have pass some expense bill how can I claim Itc on these bills

For claim Itc please follow these steps: 1. open your expense voucher in modify mode in journal voucher 2. Take Gst Nature Registered Expense and mention detail in Registered expense window 3. Take Itc Eligibilty input goods or input service 4. Then go in Transaction then go in gst miscellaneous utilities 5. Then go in Monthly Itc tagging as per Gstr 2a or Gstr 2b and open Report 6. Press f4 and mention claimed of which entry you want to take Itc' Note- If you pass expense entry through purchase voucher mention itc eligibilty and take claim from monthly itc tagging as per Gstr 2a or Gstr 2b.

Q: The claim amount shown on the portal is different from what we have claimed. Which amount will be considered for processing?

If the claim amount shown on the portal is different from what you have claimed, then you need to reconcile the data. For this, you need to follow the below steps: Step 1: First, you make sure you have downloaded your JSON data with the help of automatic download data from transactions, then GST Misc. Utilities, the Download GSTR JSON Data. Step 2: After this, you can reconcile your cliam data with the portal that you have actually claimed from Transactions, Step 3: then GST Misc. Utilities, then Reconcile GSTR Data, then Reconcile GSTR-1, 2A, 2B, and 3B.

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Is there a specific process or sequence I need to follow to download the GSTR in BUSY for recociliation?

The process you need to follow to download GSTR1 in BUSY for reconciliation.
 Step 1: Open the Administration menu and select Configuration.
 Step 2: Choose Features / Options and then GST / VAT. 
 Step 3: Enter your GST portal username in the GST Portal User Name field and save it.
 Step 4: Next, open the Transaction menu and select GST Misc Utilities.
 Step 5: Choose Download GSTR JSON Data and select Download GSTR1
 Step 6: Now click on the download button along with the month and verify with the OTP.
 Note: Please ensure the API access is enabled on GST portal to receive OTP.

Is there a way to import data filed on the GSTN portal into BUSY for matching?

Yes you can download gst portal data in BUSY for matching
 Find out the steps to match gst portal data in BUSY
 Step 1 : First go to transaction
 Step 2 : Then go to gst misc utility
 Step 3 : Then go to download gstr json data option
 Step 4 : Then you can download gstr 1 or gstr2 or gstr 3b as per your requirement
 Step 5 : Then go to reconcile gstr data option
 Step 6 : Then select the return you wants to reconcile
 Step 7 : You can reconcile party wise or voucher wise in case of gstr1 or gstr3b

What are the troubleshooting steps for validating a party on the GST portal from BUSY?

Here are summarized troubleshooting steps for validating a party on the GST portal from BUSY: 
 Step 1:Check GSTIN: Ensure the correct GSTIN is entered for the party. 
 Step 2:Verify Internet: Ensure a stable internet connection. 
 Step 3:Update Software: Keep BUSY up to date. 
 Step 4:Check Portal Status: Ensure the GST portal is operational. 
 Step 5:Firewall and Antivirus: Adjust security settings to allow portal access. 
 Step 6:Contact Support: Seek assistance from BUSY or GST portal support if issues persist. 
 By following these steps, you can troubleshoot and successfully validate a party on the GST portal through BUSY.

What is the process to match A in BUSY?

To match parties in your company data with the parties shown in the Downloaded 2A report 
you need to follow the steps 
Step1: Go to transaction menu and click on GST misc utilities 
Step2: Click on Reconcile GSTR data 
Step3: Click on reconcile GSTR2A party wise then select date range and ok 
Step4: In the reports red marks vouchers are indicating the missmatch so check where the issue 
occur and then enter on it and click missmatch only or compare then enter the BUSY voucher 
and modify it as per downloaded GSTR2A data if the data not showing in BUSY then create 
new voucher

What is the issue of mismatches in ITC?

Input Tax Credit (ITC) is a mechanism under the Goods and Services Tax (GST) system that allows businesses to claim a credit for the tax paid on their purchases. This credit can be utilised to offset the tax liability on their sales.
If Face issue of mismatches in ITC follow the below steps:
Step :1
Verify GSTIN of suppliers: Ensure that the GSTIN of your suppliers is correct and valid. Cross-check it with the GST portal.
Step :2
Reconciliation: Reconcile purchase register with the GST returns filed by suppliers to identify discrepancies and rectify them promptly.
Step: 3
Fix data rectifIcation :Rectify their GST returns mismatch and issue corrected invoices.

My input tax credit claim is not reflecting correctly in monthly ITC B statement. What should I check to resolve this?

If the Input tax credit claim not reflecting correctly in monthly ITC 2B statement then follow the 
 steps 
 Step1 Go to transaction menu and click on GST Misc utilities 
 Step2 click on monthly ITC tagging as per GSTR 2B click on date range and select the month 
 for which you have claimed but showing correctly and press OK 
 Step3 Select the voucher and press F4 then make ITC status claimed and select proper 
 claiming period and fill the GSTR 2B status 
 The ITC can be claimed after its reconcile properly with json and BUSY data

I am facing an issue with incorrect input tax balances carrying forward in BUSY. How can I troubleshoot and resolve this?

follow these steps to resolve the issue:
 Step 1: Open the BUSY software and switch FY through F11
 Step 2: Go to Transaction Menu 
 Step 3: Click o GST Misc. Utilities
 Step 4: Then click on ITC monthly tagging & open a 2a/2b report and press f4 on that voucher and change the correct status 
 Step 3: Go to Administration menu, and then Change Financial Year option.
 Step 4; Then click on carry pending itc and then choose the current financial year (FY) and swtich FY with new & change
 Make sure you have latest backup of your data

What is the procedure to correct any informationmismatch between our submitted claim and what is showing on the portal?

To correct any information mismatch between our submitted claim and what is showing on the portal, then you need to reconcile the data. For this, you need to follow the below steps: 
 Step 1: First, you make sure you have downloaded your JSON data with the help of automatic download data from transactions, then GST Misc. Utilities, the Download GSTR JSON Data. 
 Step 2: After this, you can reconcile your cliam data with the portal that you have actually claimed from Transactions, 
 Step 3: then GST Misc. Utilities, then Reconcile GSTR Data, then Reconcile GSTR-1, 2A, 2B, and 3B.

I have pass some expense bill how can I claim Itc on these bills

For claim Itc please follow these steps:
1. open your expense voucher in modify mode in journal voucher
2. Take Gst Nature Registered Expense and mention detail in Registered expense window
3. Take Itc Eligibilty input goods or input service
4. Then go in Transaction then go in gst miscellaneous utilities
5. Then go in Monthly Itc tagging as per Gstr 2a or Gstr 2b and open Report 
6. Press f4 and mention claimed of which entry you want to take Itc'
Note- If you pass expense entry through purchase voucher mention itc eligibilty and take claim from monthly itc tagging as per Gstr 2a or Gstr 2b.

The claim amount shown on the portal is different from what we have claimed. Which amount will be considered for processing?

If the claim amount shown on the portal is different from what you have claimed, then you need to reconcile the data. For this, you need to follow the below steps: 
 Step 1: First, you make sure you have downloaded your JSON data with the help of automatic download data from transactions, then GST Misc. Utilities, the Download GSTR JSON Data. 
 Step 2: After this, you can reconcile your cliam data with the portal that you have actually claimed from Transactions, 
 Step 3: then GST Misc. Utilities, then Reconcile GSTR Data, then Reconcile GSTR-1, 2A, 2B, and 3B.

Frequently AskedQuestions