Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst reconciliation
I'm getting errors while trying to reconcile data in Bizi. How do I troubleshoot?
Here are some common causes and steps to help you identify and address the issue:
Step 1: Verify that the date range corresponds to the current GST filing period.
step 2: Double-check your data entry to ensure that all GST-related transactions for the current period have been accurately recorded in BUSY
Step 3: Verify that your BUSY software is correctly configured for GSTN
Step 4: Confirm that you have the necessary permissions and access rights in BUSY to generate GST Summary reports.
The data in my downloaded JSON file seems incorrect/incomplete. What should I do?
Here are some common causes and steps to help you identify and address the issue:
Step 1: Verify that the date range corresponds to the current GST filing period.
step 2: Double-check your data entry to ensure that all GST-related transactions for the current period have been accurately recorded in BUSY
Step 3: Verify that your BUSY software is correctly configured for GSTN
Step 4: Confirm that you have the necessary permissions and access rights in BUSY to generate GST Summary reports.
I'm getting a mismatch error in GSR B. How can I fix this?
Here are some common causes and steps to help you identify and address the issue:
Step 1: Verify that the date range corresponds to the current GST filing period.
step 2: Double-check your data entry to ensure that all GST-related transactions for the current period have been accurately recorded in BUSY
Step 3: Verify that your BUSY software is correctly configured for GSTN
Step 4: Confirm that you have the necessary permissions and access rights in BUSY to generate GST Summary reports.
How do I generate GSTR-A purchase matching report in BUSY?
In BUSY, for the GSTR 2A we have reconcile option in the Transaction menu.
Pls follow the below steps :
Step 1: Click on Transactions
Step 2: Then GST Misc Utilities
Step 3: Then Download the GSTR 2A data
Step 4: Then go to GSR 2A reconciliation option
Note: Make sure to mention the GST portal user name in the GST VAT option from featues and options under Administration menu. API access should given on GST potal.
Why am i unable to downlaod the GSTR reconciliation file in BUSY?
If you are unable to download GSTR JSON in BUSY, check the following reasons:
1.Ensure that the BUSY license subscription is renewed.
2.Confirm that the internet connection is stable.
3.Verify that the GST portal username is specified in the GST configuration of the company.
4.Make sure the Manage API Access option is enabled on the GST portal.
5.If there is a technical issue on the portal, try to proceed after some time.
I am unable to download invoices from the GST portal into BUSY. It shows blank/zeros instead of actual invoice details. How can I fix this?
If you are unable to download GSTR JSON in BUSY, check the following reasons:
1.Ensure that the BUSY license subscription is renewed.
2.Confirm that the internet connection is stable.
3.Verify that the GST portal username is specified in the GST configuration of the company.
4.Make sure the Manage API Access option is enabled on the GST portal.
5.If there is a technical issue on the portal, try to proceed after some time.
I have waited for over minutes but have still not received the OTP email as downloading gstr data in BUSY What should I do?
Find out the steps to do if otp not recieving while downloading gst return data in BUSY
Step 1 : open Gst portal on google chrome
Step 2 : Then Log in portal
Step 3 : Then go to profile
Step 4 : Then go to manage api acess option
Step 5 : Then enable api acess for 30 days
Step 6 : After that process you will receive otp on email
There are discrepancies in my GST reconciliation reports in BUSY. What could be the potential reasons and solutions?
The potential reasons for discrepancies in GST reconciliation reports in BUSY could be:
Step 1 : Incorrect data entry
Step 2 : Mismatched invoice details
Step 3 : Missing or duplicate entries
Step 4 : Errors in GST configuration.
Step 5 : To resolve these discrepancies, you can double-check the data entered, ensure invoice details match between BUSY and the GST portal, reconcile missing or duplicate entries, and review and correct any errors in GST configuration.
I am not receiving OTP on email while downloading gst return data What could be the reason?
Find out the steps to do if otp not recieving while downloading gst return data in BUSY
Step 1 : open Gst portal on google chrome
Step 2 : Then Log in portal
Step 3 : Then go to profile
Step 4 : Then go to manage api acess option
Step 5 : Then enable api acess for 30 days
Step 6 : After that process you will receive otp on email
Unable to download the GSTR 2A from BUSY getting some error. Could you please check?
If you encounter challenges in downloading GSTR 2A/2B files directly from BUSY, try the following steps:
Step 1: Ensure that you have specified the GST Portal username in BUSY.
Step 2: Check that the system Date, Time, and Region settings are correct.
Step 3: Check the antivirus settings or disable it.
Step 4: Log in to the GST portal and enable API access for the GST account.
Step 5: If the problem persists, manually download and upload the files and reconcile them.