Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

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Step-by-step Answers

What is the process to switch from manual GSTR- filing to JSON-based filing in BUSY?

download GSTR eReturns from BUSY. To do this you need to follow these steps:
Step 1: Open the Display menu and select GST Reports.
Step 2: Choose GST Return and then the return type you want to generate, such as GSTR-1 eReturn, GSTR-3B eReturn, etc.
Step 3: Choose the report format you want to generate, such as JSON, CSV File, As per Govt. Template, or Plain Excel.
Step 4: Now enter the period and can generate the selected return as per the selected format.

Why is the data in BUSY not month-wise segregated? I need to see monthly data.

if you are selecting monthly in the gst/vat feature in BUSY then you can check gst data month wise :
Step 1: Go to Administation menu
Step 2: Click on configuration
Step 3: Then click on Feature and option
Step 4: Then click on GST/VAT feature
Step 5: Then here you are select Return filing frequency as Monthly
Step 6: Then click on OK button
Step 7: Then you can check gst data month wise in BUSY

How do I categorize my ITC into sections like (), (), etc. in BUSY?

To categorize your ITC into sections like 17(5), 17(1), etc., you need to follow the below steps: 
Step 1: Go to Display, then select GST Reports, then select GST Returns, then select GSTR-3B.
Step 2: then select the date range, and then select the relevant information as you require, and then press F2 or OK to load the report.
Step 3: After loading the report, you will find the details for every section, like section (17) 5, section (16) 4, etc.

I am still unclear about the tagging process. Can you explain it again?

To use the ITC tagging feature in BUSY follow below steps:
Step 1: Go to administration menu and select configuration option.
Step 2: In configuration select feature and option and then click on GST/VAT tab.
Step 3: Make sure to mention Y in ITC tagging required option.
Step 4: Then go to transaction menu and select Gst misc. utilities.
Step 5: In Gst misc. utilities select monthly itc tagging option and open report for relevant period.
Step 6: Then use F4 shortcut key to tag vouchers in the relevant period.

Why is the input GST showing as zero in the GST summary report?

There are certain reasons behind this as input is showing as zero in summary. The reasons are mentioned below:
Step 1: If you have posted the adjustment entry by F4 in GST Summary and all the amount has been adjusted with this output amount.
Step 2: If you have entered purchase or journal voucher entry with ITC eligibility as none.
Step 3: If you have entered journal voucher with GST nature as not applicable then the same voucher wll not reflct in GST Summary.

How do I download the correct JSON file for GSTR-B from BUSY?

download GSTR eReturns from BUSY. To do this you need to follow these steps:
Step 1: Open the Display menu and select GST Reports.
Step 2: Choose GST Return and then the return type you want to generate, such as GSTR-1 eReturn, GSTR-3B eReturn, etc.
Step 3: Choose the report format you want to generate, such as JSON, CSV File, As per Govt. Template, or Plain Excel.
Step 4: Now enter the period and can generate the selected return as per the selected format.

Why does GST payable keep increasing every month in BUSY?

Here are some common reasons why your GST payable might be increasing:
Step 1: As you make sales and collect GST from customers while also incurring GST on purchases, your payable amount can increase over time.
Step 2: Increased sales volumes can lead to higher GST collections from customers, which can contribute to a higher GST payable.
Step 3: Delayed Input Tax Credit (ITC) Claims
Step 4: Late or incorrect filings can result in interest and penalty charges, which add to your GST payable.

What all statutory reports are available in BUSY?

BUSY provides various statutory reports for different purposes and compliance. Some of the statutory reports available in BUSY are:
1. GST Reports: These reports show the details of the GST transactions, such as GSTR1, GSTR2, GSTR3B, GSTR4, GSTR9, etc.
2. VAT Reports: These reports show the details of the VAT transactions, such as VAT Summary, VAT Forms, VAT Annexures, etc.
3. TDS/TCS Reports: These reports show the details of the TDS/TCS transactions, such as TDS deduction details, TCS Collection details, Form 26Q, Form 27EQ,etc.

My accountant is asking me to set off GST but I don't know how to do it in the software. Could you please guide me on the steps to do set off of GST in the software?

You can easily pass Gst adjustment entry from BUSY For pass Gst adjustment please follow these steps: 
1. Go in Display then go in gst Report
2. Then go in Gst summaries mention date range and open Report
3. After open report press f4 and click on input/output adjustment tab and save entry
4. Then press f4 again and click on cross adjustment tab and save entry
5. Then press again f4 and click on Regular gst payment

I need the item details along with HSN code in my GST report. Currently, only HSN code is showing but item name/details are not coming. How can I get the item details to appear?

need the item details along with HSN code in GST report, for that follow these steps 
step 1: Go to the GST reports under display
step 2: open GST registers and click on Sales register
step 3: then select combined option then item wise then both B2B and B2C
step 4: select series ,relevant dates and other details then open report
step 5: click on custom column and add HSN code column then save it and open report again
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