Frequently Asked Questions

Please specify more details regarding entry and which report you checked then we can assist you properly.
 Further can check possible aspects if gst amount is not showing in the correct section.
 1. Check type of dealer is correctly entered in the account master.
 2. Double check the amount is correctly entered in the voucher as gst amount is reflected in a specific section on the basis of taxable amount also.
 3. Taxation type should be correctly entered in sale or purchase type master.

Tt could be due to various reasons, including software bugs or errors. Here are some common factors to consider:
 Step 1: Software updates and patches are released regularly to fix bugs
 Step 2: Data corruption within your BUSY software database can lead to unexpected issues.
 Step 3'; Incorrect configurations can lead to issues with GST calculations and reporting.
 Step 4: If you have integrated BUSY software with third-party applications or services, ensure that these integrations are functioning correctly and are also up to date.

If the tax rate you have set in the software is 0.25% but the amount being calculated is lower, at 0.12., then you need to check the below steps: 
 It's applicable in the case of item-wise tax only. 
 Step 1: Go to Administration, then select Configuration. 
 Step 2: then select Features and Options, then select the GST or VAT option. 
 Step 3: In the GST/VAT report, you see the option to increase the tax rate in decimal places as 3.

To resolve the issue of not seeing the correct ITC amount in your 3B report, you can follow below steps:
 Step 1: If you are using the tagging option make sure when open GSTR 3B mention Y on pick relevant ITC from monthly ITC tagging.
 Step 2: If you are not using ITC tagging still input amount is not showing correct. Then take a latest backup first.
 Step 3: Go to housekeeping menu and select update gst summary option according to your requirement.

To define the right TDS account group in BUSY when it's currently tagging the wrong group, follow these steps:
 Step 1: Go to Administration in the software.
 Step 2: In the Masters section, select the Account .
 Step 3: In the master modification screen, look for the Account Group
 Step 4: Change the account group to the correct one that you want to associate with the TDS account.
 Step 5: Save your changes. This will update the TDS account's group to the right one.

One way is to display four decimal places on your invoices for clarity to your customers, but when you calculate and report taxes, use rounded numbers, like two decimal places, which is often the standard for tax reporting. This way, you give detailed information to your customers while still following tax rules. You can set this up in your accounting or invoicing software. If you're not sure how to do it, ask a tax expert for help to make sure you're doing it right.

If you are unable to see all your B2B invoices in GSTR1 report then follow the steps 
 1 Update latest version and release of BUSY 
 2 check the vouchers which is not showing in B2B section does the party GSTIN mentioned on party master or not and does it validating or not 
 3 If the party is registered but is under RCM then it will not shown in the B2B section 
 it will show on 4B B2B reverse charge option

To view the different ITC sections like 17(5), 17(1) etc., you need to follow the below steps: 
 Step 1: Go to Display, then select GST Reports, then select GST Returns, then select GSTR-3B. 
 Step 2: then select the date range, and then select the relevant information as you require, and then press F2 or OK to load the report. 
 Step 3: After loading the report, you will find the details for every section, like section (17) 5, section (16) 4, etc.

You can easily pass Gst adjustment entry from BUSY For pass Gst adjustment please follow these steps: 
 1. Go in Display then go in gst Report 
 2. Then go in Gst summaries mention date range and open Report 
 3. After open report press f4 and click on input/output adjustment tab and save entry 
 4. Then press f4 again and click on cross adjustment tab and save entry 
 5. Then press again f4 and click on Regular gst payment

need the item details along with HSN code in GST report, for that follow these steps 
 step 1: Go to the GST reports under display 
 step 2: open GST registers and click on Sales register 
 step 3: then select combined option then item wise then both B2B and B2C
 step 4: select series ,relevant dates and other details then open report 
 step 5: click on custom column and add HSN code column then save it and open report again