Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst reports

FAQs

I am trying to enter my GST amounts but they are not going into the right sections. Why is this happening and how can I fix it?

Please specify more details regarding entry and which report you checked then we can assist you properly.
Further can check possible aspects if gst amount is not showing in the correct section.
1. Check type of dealer is correctly entered in the account master.
2. Double check the amount is correctly entered in the voucher as gst amount is reflected in a specific section on the basis of taxable amount also.
3. Taxation type should be correctly entered in sale or purchase type master.

I have been using BUSY for many years but suddenly facing issues with GST implementation. Could it be because of some bug or error in the software?

Tt could be due to various reasons, including software bugs or errors. Here are some common factors to consider:
Step 1: Software updates and patches are released regularly to fix bugs
Step 2: Data corruption within your BUSY software database can lead to unexpected issues.
Step 3'; Incorrect configurations can lead to issues with GST calculations and reporting.
Step 4: If you have integrated BUSY software with third-party applications or services, ensure that these integrations are functioning correctly and are also up to date.

The tax rate I have set in the software is .% but the amount being calculated is lower, at . What could be causing this discrepancy?

If the tax rate you have set in the software is 0.25% but the amount being calculated is lower, at 0.12., then you need to check the below steps: 
It's applicable in the case of item-wise tax only.
Step 1: Go to Administration, then select Configuration.
Step 2: then select Features and Options, then select the GST or VAT option.
Step 3: In the GST/VAT report, you see the option to increase the tax rate in decimal places as 3.

I made changes to my B ITC entries but they are not reflecting correctly in the reports. What steps should I take to update the reports?

To resolve the issue of not seeing the correct ITC amount in your 3B report, you can follow below steps:
Step 1: If you are using the tagging option make sure when open GSTR 3B mention Y on pick relevant ITC from monthly ITC tagging.
Step 2: If you are not using ITC tagging still input amount is not showing correct. Then take a latest backup first.
Step 3: Go to housekeeping menu and select update gst summary option according to your requirement.

I want to define the right TDS account group in BUSY as it is tagging the wrong group currently. How can I do this configuration?

To define the right TDS account group in BUSY when it's currently tagging the wrong group, follow these steps:
Step 1: Go to Administration in the software.
Step 2: In the Masters section, select the Account .
Step 3: In the master modification screen, look for the Account Group
Step 4: Change the account group to the correct one that you want to associate with the TDS account.
Step 5: Save your changes. This will update the TDS account's group to the right one.

I am trying to have decimal places in my invoice for precision but it is causing issues in tax reporting. What should I do?

One way is to display four decimal places on your invoices for clarity to your customers, but when you calculate and report taxes, use rounded numbers, like two decimal places, which is often the standard for tax reporting. This way, you give detailed information to your customers while still following tax rules. You can set this up in your accounting or invoicing software. If you're not sure how to do it, ask a tax expert for help to make sure you're doing it right.

I am unable to see all my BB invoices in the JCR- report. Only a few are showing up. How can I resolve this?

If you are unable to see all your B2B invoices in GSTR1 report then follow the steps 
1 Update latest version and release of BUSY
2 check the vouchers which is not showing in B2B section does the party GSTIN mentioned on party master or not and does it validating or not
3 If the party is registered but is under RCM then it will not shown in the B2B section
it will show on 4B B2B reverse charge option

I am unable to view the different ITC sections like (), () etc. in my ITC reports in BUSY. What should I do?

To view the different ITC sections like 17(5), 17(1) etc., you need to follow the below steps: 
Step 1: Go to Display, then select GST Reports, then select GST Returns, then select GSTR-3B.
Step 2: then select the date range, and then select the relevant information as you require, and then press F2 or OK to load the report.
Step 3: After loading the report, you will find the details for every section, like section (17) 5, section (16) 4, etc.

My accountant is asking me to set off GST but I don't know how to do it in the software. Could you please guide me on the steps to do set off of GST in the software?

You can easily pass Gst adjustment entry from BUSY For pass Gst adjustment please follow these steps: 
1. Go in Display then go in gst Report
2. Then go in Gst summaries mention date range and open Report
3. After open report press f4 and click on input/output adjustment tab and save entry
4. Then press f4 again and click on cross adjustment tab and save entry
5. Then press again f4 and click on Regular gst payment

I need the item details along with HSN code in my GST report. Currently, only HSN code is showing but item name/details are not coming. How can I get the item details to appear?

need the item details along with HSN code in GST report, for that follow these steps 
step 1: Go to the GST reports under display
step 2: open GST registers and click on Sales register
step 3: then select combined option then item wise then both B2B and B2C
step 4: select series ,relevant dates and other details then open report
step 5: click on custom column and add HSN code column then save it and open report again