Frequently Asked
Questions

Q: I am unable to download GST data for certain past months. How to resolve date or period specific download issues in BUSY?

There could be several reasons for not being able to download GST data for past months. Some possible causes could be Step 1 : Technical issues with the portal Step 2: Outdated software version Step 3 : Permission restrictions for remote access Step 4 : or incorrect configuration settings. Step 5 : It is recommended to check for any updates or changes in the software, ensure proper permissions for remote access, and verify the configuration settings for downloading GST or GSTR-2B data.

Q: I want to know the right configuration settings required in the software to generate accurate GST returns with correct ITC amounts.

To ensure the accurate gst returns with correct ITC amounts in BUSY you need to follow below steps: Step 1: Go to administration menu and select configuration option. Step 2: In configuration menu select feature and option then click on GST/VAT tab. Step 3: Make sure to mention the GSTIN and gst portal user name and click on save button. Step 4: Go to display option then gst report and lastly on gst return to generate different gst returns from BUSY.

Q: My account ledger is not reflecting correct GST amounts paid and input credit. How to resolve this issue in BUSY?

Here are some potential causes for this discrepancy: Step 1: Incorrect data entry in your BUSY, such as entering wrong invoice details, tax amounts, or dates, can lead to discrepancies. Step 2: Recording a transaction in a different financial period than when it occurred Step 3: Failure to reconcile your accounting records with the auto-populated data in GSTR-2A Step 4: Mismatch in Tax Rates Step 5: If you made amendments or corrections in your GSTR-1 on the portal after filing it through

Q: I am getting errors while generating GST reports in BUSY. What could be the potential reasons and solutions for this?

There could be several potential reasons for errors while generating GST reports in BUSY. Some possible reasons could include Step 1 : Incorrect data entry Step 2 : Mismatched tax rates Step 3 : Missing or incomplete information Step 4 : Software compatibility issues. Step 5 : To resolve these errors, you can double-check the data entered, ensure the correct tax rates are applied, verify that all necessary information is provided, and make sure you are using the latest version of BUSY.

Q: I am new to using the monthly ITC tagging feature in BUSY. Can you please guide me on how I can start using it correctly?

To Tag entries in monthly GST retuen please follow below steps :, Step 1 : To change the status pending ITC Entries go to the Transacton menu . Step 2: Click on Gst Misc Utilities option. Step 3: Select monthly ITC tagging as per GSTR 2A / GSTR 2B Step 4 : Select Partywise . Step 5 : In report view enable show previous year transaction . Step 6 : Select the entry and press F4 to change the status

Q: I want to review my GST invoices created in the last - months in BUSY. How can I check which invoices are valid or invalid?

If you want to check gst invoices and valid or invalid entries in gst reports then follow the given steps : Step 1: Go to display menu Step 2: Click on Gst reports Step 3: Then click on gst register step 4: Then click on Sale register report for checking the invoices Step 5: Then click on Gst audit report Step 6: Here you have the options to check invalid entries and correct it the same

Q: I am unable to understand how BUSY has adjusted my input credit in the B report. Can you explain the logic behind these adjustments?

I can explain the logic behind the adjustments of input credit in the 3B report in simple steps: Step 1: In BUSY software, you enter information about your purchases and sales, including the amount of GST you paid Step 2: It checks if the GST you paid (input credit) matches with the GST you collected (output tax). Step 3: If the BUSY finds a difference between your input credit and output tax, it adjusts the 3B report to make things right.

Q: My input tax and output tax amounts are not matching in the GST summary report. What could be the reason for this mismatch?

Here are some common causes and steps to help you identify and address the issue: Step 1: Verify that the date range corresponds to the current GST filing period. step 2: Double-check your data entry to ensure that all GST-related transactions for the current period have been accurately recorded in BUSY Step 3: Verify that your BUSY software is correctly configured for GSTN Step 4: Confirm that you have the necessary permissions and access rights in BUSY to generate GST Summary reports.

Q: I am trying to delete a GST entry but the effect still shows in my books. How can I completely remove the entry?

If you want to modify or delete your vouchers in BUSY, you can follow these steps: Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc. Step 2: Click on Modify and open the voucher that you want to change or remove. Step 3: Make the necessary changes and save them again. Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

Q: Why is old data not showing even though I have the index number?

Here are some common factors and troubleshooting steps to consider: please restore the old backup of the data . Restore Data: To restore data in BUSYfollow these steps: Step 1: Open BUSYand select Restore Data option from Company tab. Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process. Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.

Find Solutions to Common Issues Related to taxation - gst reports

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I am unable to download GST data for certain past months. How to resolve date or period specific download issues in BUSY?

There could be several reasons for not being able to download GST data for past months. Some possible causes could be
 Step 1 : Technical issues with the portal
 Step 2: Outdated software version
 Step 3 : Permission restrictions for remote access
 Step 4 : or incorrect configuration settings.
 Step 5 : It is recommended to check for any updates or changes in the software, ensure proper permissions for remote access, and verify the configuration settings for downloading GST or GSTR-2B data.

I want to know the right configuration settings required in the software to generate accurate GST returns with correct ITC amounts.

To ensure the accurate gst returns with correct ITC amounts in BUSY you need to follow below steps:
 Step 1: Go to administration menu and select configuration option.
 Step 2: In configuration menu select feature and option then click on GST/VAT tab.
 Step 3: Make sure to mention the GSTIN and gst portal user name and click on save button.
 Step 4: Go to display option then gst report and lastly on gst return to generate different gst returns from BUSY.

My account ledger is not reflecting correct GST amounts paid and input credit. How to resolve this issue in BUSY?

Here are some potential causes for this discrepancy:
 Step 1: Incorrect data entry in your BUSY, such as entering wrong invoice details, tax amounts, or dates, can lead to discrepancies.
 Step 2: Recording a transaction in a different financial period than when it occurred
 Step 3: Failure to reconcile your accounting records with the auto-populated data in GSTR-2A Step 4: Mismatch in Tax Rates
 Step 5: If you made amendments or corrections in your GSTR-1 on the portal after filing it through

I am getting errors while generating GST reports in BUSY. What could be the potential reasons and solutions for this?

There could be several potential reasons for errors while generating GST reports in BUSY. Some possible reasons could include
 Step 1 : Incorrect data entry
 Step 2 : Mismatched tax rates
 Step 3 : Missing or incomplete information
 Step 4 : Software compatibility issues.
 Step 5 : To resolve these errors, you can double-check the data entered, ensure the correct tax rates are applied, verify that all necessary information is provided, and make sure you are using the latest version of BUSY.

I am new to using the monthly ITC tagging feature in BUSY. Can you please guide me on how I can start using it correctly?

To Tag entries in monthly GST retuen please follow below steps :,
 Step 1 : To change the status pending ITC Entries go to the Transacton menu .
 Step 2: Click on Gst Misc Utilities option.
 Step 3: Select monthly ITC tagging as per GSTR 2A / GSTR 2B
 Step 4 : Select Partywise . 
 Step 5 : In report view enable show previous year transaction . 
 Step 6 : Select the entry and press F4 to change the status

I want to review my GST invoices created in the last - months in BUSY. How can I check which invoices are valid or invalid?

If you want to check gst invoices and valid or invalid entries in gst reports then follow the given steps :
 Step 1: Go to display menu 
 Step 2: Click on Gst reports 
 Step 3: Then click on gst register 
 step 4: Then click on Sale register report for checking the invoices 
 Step 5: Then click on Gst audit report 
 Step 6: Here you have the options to check invalid entries and correct it the same

I am unable to understand how BUSY has adjusted my input credit in the B report. Can you explain the logic behind these adjustments?

I can explain the logic behind the adjustments of input credit in the 3B report in simple steps:
 Step 1: In BUSY software, you enter information about your purchases and sales, including the amount of GST you paid 
 Step 2: It checks if the GST you paid (input credit) matches with the GST you collected (output tax).
 Step 3: If the BUSY finds a difference between your input credit and output tax, it adjusts the 3B report to make things right.

My input tax and output tax amounts are not matching in the GST summary report. What could be the reason for this mismatch?

Here are some common causes and steps to help you identify and address the issue:
 Step 1: Verify that the date range corresponds to the current GST filing period.
 step 2: Double-check your data entry to ensure that all GST-related transactions for the current period have been accurately recorded in BUSY
 Step 3: Verify that your BUSY software is correctly configured for GSTN
 Step 4: Confirm that you have the necessary permissions and access rights in BUSY to generate GST Summary reports.

I am trying to delete a GST entry but the effect still shows in my books. How can I completely remove the entry?

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
 Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
 Step 2: Click on Modify and open the voucher that you want to change or remove.
 Step 3: Make the necessary changes and save them again.
 Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

Why is old data not showing even though I have the index number?

Here are some common factors and troubleshooting steps to consider: please restore the old backup of the data . Restore Data: To restore data in BUSYfollow these steps: Step 1: Open BUSYand select Restore Data option from Company tab. Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process. Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.

Frequently AskedQuestions