Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst reports
I am unable to select GST Payable account while making GST payment voucher in BUSY. What is the right way to do this?
To select GST Payable account while making GST payment voucher in BUSY, you need to follow the below steps:
Step 1: Open the GST Summary section
Step 2: While in the GST Summary, press the F4 key on your keyboard.
Step 3: Select Adjustment or Payment Option
Step 4: A message box will appear, allowing you to select the type of voucher you want to post.
Step 5 : The available options typically include Regular GST Payment .
Step 6: Select this option when you need to make voucher entry to your GST data.
Step 7: After selecting the voucher type, you'll be prompted to enter the necessary details.
Step 8: Once you've entered the required information, save and post the voucher.
Step 9: This will update your GST ledger and balances based on the adjustments or payments made.
How can I troubleshoot GST returns submission errors in BUSY?
To troubleshoot GST returns submission error in BUSY follow this:
Step 1: Make sure you have do all the entries properly
Step 2: Always check errors in transaction,error in document summary and error in Hsn summary then proceed for GST return file generation
Step 3: Make sure you are using latest version of BUSY
Step 4: If you are doing GST return process through Government template make sure you have downloaded the latest tool from GST portal
Step 5: In case of direct upload make sure internet connectivity should be proper ,You need to specify GST portal username in GST/VAT configuration and make sure API access should be enable from GST portal
Step 6: You can also check the mistakes or errors in gst audit report section under display menu
Step 7: If still same issue persist check the error description and try to solve this accordingly
What could be the reason if my voucher entries passed for the month are not showing gst summary report?
Here are some reasons that your voucher entries passed for the month are not showing in gst summary report are metioned below:
Step 1: Your voucher is not entered with correct sale purhase type.
Step 2: If you had enabled Skip in GST reports option in your sale purchase type the also the voucher will not reflect in gst summary.
Step 3: If your accounting entry such as Debit Credit notes without items, Registered expense entries are entered with not applicable gst nature.
Step 4: Also the voucher will not reflect if your CGST SGST lGST ledger are not properly created, like it should be tagged under group Duties and Taxes and tax type as CGST SGST IGST respectively.
Step 5: If there is voucher related to RCM so ensure that Post consolidated voucher must be posted then the RCM entry will reflect in RCM section GST summary.
How do I generate a report of all input tax credit claimed and utilized?
You can use our ITC tagging features for generating ITC correct report in which you can specify claimed or pending status for ITC in BUSY respectively you will get the result in report.
Please follow below steps for using ITC tagging in BUSY:
Step 1: Go to transaction menu
Step 2: Then click on gst misc. utilities option
Step 3: Then go to monthly ITC tagging as per gstr2a or 2b
Step 4: Then open the report for that month you want to change the status in BUSY
Step 5: Then after opening the report you have to press F4 shortcut key
Step 6: Then you will be able to update the status of your
itc to claimed or pending as per requirement and save it.
Step 7: You can check gst summary/3b as per the itc tagging from display menu then gstr report option.
My sales register and GST reports are showing differences in totals. How to reconcile this?
Here are few steps you can follow to fix it, if your sales register and GST reports are showing differences in totals:
Step 1: Go to House Keeping and click on Update Voucher GST summary and run this process after backup.
Step 2: Go to Display then click on GST reports and then click on GST Audit Reports.
Step 3: Click on Reconcile Account and GST report and select it for Sales and it will show the mismatch entries between the books of account sales and gst sales.
Step 4: Then look for mismatch in the taxable amounts, discounts, or freight related amount.
Step 5: Further if still does not match with above process then you have to check the sales register in short date range and compare it with the GST returns.
Step 6: After checking in short range you have to check and rectify entries.
My tax deductions are not calculating accurately. What could be causing this issue and how can I get the right tax amount?
If in BUSY you are not able to calculate tax properly in invoices,check the possible reasons
1. Check under gst/vat tab gst options are enabled as per requirement
2. Check in items tax category is tagged properly and tax categories are configured properly
3. While voucher entry,check sale or purchase type is selceted properly and tagging in it is proper
4. While item entry in voucher,check tax is applied according to items tax rate or sale purchase type
5. Check tax is showing according to billing party as local or central
6. If tax applied in bill sundry,cross check it and then save the changes
7. Also after backup,you can go to housekeeping and run recalculate item tax amount if you made changes in tax categories after voucher entry in case of inclusive tax or you can update gst summary fully or partially and then check
How can I get the accurate invoice values minus credit notes to reflect in the GSTR ?
To get the accurate invoice values minus credit notes to reflect in the GSTR 1
you can check HSN Summary Section in GSTR 1 and make sure some points:
1. All credit Notes have entered correct in BUSY with correct adjustment details of Cr. Note and Dr. Note window.
2. Sale Return voucher should be correct.
If still HSN Summary do not match with the accurate invoice values minus credit notes then you follow some steps:
Step 1- Take the backup of your concern company.
Step 2- Open your company and go to house keeping
Step 3- After click on house keeping Click on the Update Voucher GST Summary.
Step 4- Click on the partial or can select full and run the process.
It will correct your HSN Value that shows accurate invoice values minus credit notes.
How can I print a summary sales report for only a specific GST tax rate like %?
To print a summary sales report for a specific GST tax rate, such as 5%, in BUSY, follow these steps:
Step 1: Launch BUSY GST Software.
Step 2: Go to the Display menu.
Step 3: Select GST Reports.
Step 4: Choose GST Summary from the available options.
Step 5: Within the GST Summary report, you will find options for various sales reports, including Item Wise Sales Summary, Party Wise Sales Summary, and Sale Type Wise Sales Summary.
Step 6: Select the relevant sub-report based on your requirements. For a 5% GST summary, you might choose Item Wise Sales Summary or another appropriate option that provides the bifurcation of tax rates.
Step 7: In this selected report, you will find the bifurcation of sales data based on different tax rates, including the 5% GST summary.
Step 8: Click Print to generate a hard copy of the report.
How to adjust GST liability with the help of GST e-invoices in BUSY?
There is no such option given in BUSY to adjust the GST liability with the help of GST E invoices. Further you can adjust the GST Input liability in BUSY by following below steps:
Step 1: Go to Display and then click on GST reports.
Step 2: Under GST reports click on GST summaries and then select GST summary.
Step 3: Select the date range for making gst adjustment entries.
Step 4: Press F4 and make entry for the GST adjustment entry further for liability payment have to enter GST payable entry.
Step 5: Then click on regular GST payment and select the voucher type as Journal, account debit will auto shown and select the account to be credited as GST payable account which should be made under group current liabilities.
Step 6: The GST nature should be GST payment to government and entry will get auto post and save the voucher.
What options are available in BUSY to customize and filter the B report?
To customise and filter the 3B report in BUSY, you need to follow the below steps:
Step 1: Go to Display, then select GST Reports, then select GST Returns, then select GSTR-3B.
Step 2: then select the date range, and then select the relevant information as you require, and then press F2 or OK to load the report.
Step 3: After loading the report, you will find the details for every section, like section (17) 5, section (16) 4, etc. for the GSTR 3B report.
After loading the report, you will find the option of a custom column. By clicking on this option, you can customise the 3B report.
And for filtering, you can press -F7 to filter the GSTR 3B report. In that, you can specify the relevant information for filtering the GSTR 3B report, like filtering on single or multi, etc., and relevant details.
