Frequently Asked
Questions

Q: How can I view ITC reverse charge entries in GSTR-B using BUSY?

To view Input Tax Credit (ITC) reverse charge entries in the GSTR-3B report using BUSY, follow these steps: Step 1 : Navigate to the Display section or the GST Reports section within the software. Step 2: Look for the GSTR-3B report option Step 3: Open the GSTR-3B report. Step 4 : In the GSTR-3B report, there should be a section specifically for reverse charge entries. Step 5 : Check section 4 eligible ITC in GSTR 3B

Q: How do I take out and share external reports in BUSY?

Here's a step-by-step guide on how to take out and share external reports: Step 1:Navigate to the Display Section. Step 2: Choose the specific report you want to export. Step 3: specify the date range, filters to the specific report . Step 4: Select the desired format for export (e.g., PDF, Excel, Word). Step 5: You can print the report on paper Step 6: If you want to send email , then click on the email.

Q: Why am I unable to add new inventory items in BUSY?

If you can't find the Party Master section in BUSY, here's how to locate and access it: Step 1: Launch the BUSY on your computer. Step 2 : Go to Administratio menu . Step 3: Look for the Masters Menu Step 4: Select the Item option. Step 5 : Once you're in the Itemsection, you can add, edit, or view information related to your products . Step 6: Add relavant information and sabvve the master.

Q: How can I bifurcate the total amount based on different rates?

To bifurcate the total amount based on different rates, you can Step 1 : Go to Display Step 2 : GST Reports Step 3: GST Summary Step 4 : Annual GST Summary in BUSY . Step 5 : Here, you can select the month range and tick 'Show tax rate wise bifurcation' to get the taxable amount and tax amount bifurcated as per different tax rates like 0%, 10%, 12%, etc.

Q: How do I tag ITC as claimed or unclaimed in BUSY?

To tag ITC as claimed or unclaimed of invoices in BUSY, you need to follow these steps: Step 1: Go to Transactions menu and select GST Misc. Utilities. Step 2: Choose Montly ITC Tagging as per GSTR-2A / 2B and enter the period then open the report. Step 3: The report will show you all the transactions. Step 4: You need to press F4 to change the status and select ITC Status as Claimed and mention the return period.

Q: Generated invoice not showing on portal. Delay in display. Why?

Ensure below instructions if generated invoices not showing on GST portal: 1: Check that invoice has been generate successfully. 2: Make sure you are checking it in relevant period. 3: The details which is specifed in invoice has been correct. 3: Check the GSTN. 4: If you have generated recently then you can wait for atleast 24 working hrs to sync it on GST portal. If still issue persists then can share your concern on support@busy.in

Q: Why am I getting an error that some of my bills are not reflecting under the IGST? How can I correct this?

There may be several reasons why some of your bills may not be showing under IGST: 1: Incorrect entries or entries contain some invalid data 2: Wrong tax imposed 3: Select local voucher type It is important to review your data and ensure that all entries are accurate and match properly You can refer to our Supply Outward/Inward Register of GST reports through which you can find the entry which contains your invalid data.

Q: Why am I unable to pass the GST amount as IGST even though I have entered the party address from another state?

unable to pass the GST amount as IGST even though entered the party address from another state because of incase your party was local but the shipping of his goods is on other state and he wants to calculate IGST on transaction then you can entered his shipping address deatils in billing shipping deatils and mention GST basis as per billing and shipping then software automatically calculate IGST on trandaction instead of CGST & SGST.

Q: What options do I have to reconcile and cross-check the entries if the GST reports are not showing the correct amounts?

To reconcile and cross check the GST entries from the below steps. Step 1: Check the GST audit from the GST reports under the display menu. Step 2: You can match the GST report amount with the sale and purchase ledger then you will get the mismatch in particular date and correct it accordingly after the data backup. Step 3: After the data backup, you can run the update voucher gst summary from the display menu.

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How can I view ITC reverse charge entries in GSTR-B using BUSY?

To view Input Tax Credit (ITC) reverse charge entries in the GSTR-3B report using BUSY, follow these steps:
 Step 1 : Navigate to the Display section or the GST Reports section within the software.
 Step 2: Look for the GSTR-3B report option
 Step 3: Open the GSTR-3B report. Step 4 : In the GSTR-3B report, there should be a section specifically for reverse charge entries. Step 5 : Check section 4 eligible ITC in GSTR 3B

How do I take out and share external reports in BUSY?

Here's a step-by-step guide on how to take out and share external reports:
 Step 1:Navigate to the Display Section.
 Step 2: Choose the specific report you want to export.
 Step 3: specify the date range, filters to the specific report . Step 4: Select the desired format for export (e.g., PDF, Excel, Word).
 Step 5: You can print the report on paper
 Step 6: If you want to send email , then click on the email.

Why am I unable to add new inventory items in BUSY?

If you can't find the Party Master section in BUSY, here's how to locate and access it:
 Step 1: Launch the BUSY on your computer.
 Step 2 : Go to Administratio menu .
 Step 3: Look for the Masters Menu
 Step 4: Select the Item option. 
 Step 5 : Once you're in the Itemsection, you can add, edit, or view information related to your products .
 Step 6: Add relavant information and sabvve the master.

How can I bifurcate the total amount based on different rates?

To bifurcate the total amount based on different rates, you can 
 Step 1 : Go to Display 
 Step 2 : GST Reports 
 Step 3: GST Summary 
 Step 4 : Annual GST Summary in BUSY . 
 Step 5 : Here, you can select the month range and tick 'Show tax rate wise bifurcation' to get the taxable amount and tax amount bifurcated as per different tax rates like 0%, 10%, 12%, etc.

How do I tag ITC as claimed or unclaimed in BUSY?

To tag ITC as claimed or unclaimed of invoices in BUSY, you need to follow these steps:
Step 1: Go to Transactions menu and select GST Misc. Utilities.
Step 2: Choose Montly ITC Tagging as per GSTR-2A / 2B and enter the period then open the report.
Step 3: The report will show you all the transactions. 
Step 4: You need to press F4 to change the status and select ITC Status as Claimed and mention the return period.

Generated invoice not showing on portal. Delay in display. Why?

Ensure below instructions if generated invoices not showing on GST portal:
 1: Check that invoice has been generate successfully.
 2: Make sure you are checking it in relevant period.
 3: The details which is specifed in invoice has been correct.
 3: Check the GSTN.
 4: If you have generated recently then you can wait for atleast 24 working hrs to sync it on GST portal.
 If still issue persists then can share your concern on support@busy.in

Why am I unable to remove the pre-filled ITC amount in my GST return filing when I have not claimed any ITC?

to remove the pre-filled ITC amount in my GST return filing when I have not claimed any ITC, here are some general steps you can follow:
 Step 1: Review Your Sales and Purchase Data
 Step 2: Double-check the invoices and transactions that contribute to your ITC.
 Step 3: check your purchase invoices, verifying the applicable tax rates, and adjusting entries as needed.
 Step 4: a reconciliation of your sales and purchase data with the auto-populated ITC.

Why am I getting an error that some of my bills are not reflecting under the IGST? How can I correct this?

There may be several reasons why some of your bills may not be showing under IGST:
 1: Incorrect entries or entries contain some invalid data
 2: Wrong tax imposed
 3: Select local voucher type
 It is important to review your data and ensure that all entries are accurate and match properly
 You can refer to our Supply Outward/Inward Register of GST reports through which you can find the entry which contains your invalid data.

Why am I unable to pass the GST amount as IGST even though I have entered the party address from another state?

unable to pass the GST amount as IGST even though entered the party address from another state because of 
 incase your party was local but the shipping of his goods is on other state and he wants to calculate IGST on transaction then you can entered his shipping address deatils in billing shipping deatils and mention GST basis as per billing and shipping then software automatically calculate IGST on trandaction instead of CGST & SGST.

What options do I have to reconcile and cross-check the entries if the GST reports are not showing the correct amounts?

To reconcile and cross check the GST entries from the below steps.
 Step 1: Check the GST audit from the GST reports under the display menu.
 Step 2: You can match the GST report amount with the sale and purchase ledger then you will get the mismatch in particular date and correct it accordingly after the data backup.
 Step 3: After the data backup, you can run the update voucher gst summary from the display menu.

Frequently AskedQuestions