Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

When I tag a purchase invoice to a particular vendor, the tax amount still shows up in my GSTR-B summary. How can I avoid this?

If you don not want to see particular invoice of particular vendor in the GST3B then
please follow the given steps
Step 1: Go to transaction menu then GST misc. utilities.
Step 2: Then download GSTR json data and download GSTR 2A and 2B.
Step 3: Then monthly ITC tagging as per GSTR 2A or 2B then that particular invoice and
press F4 and tag unclaimed so that it will not reflect in GST 3B.

When trying to do auto-adjustment of GST in BUSY, the voucher gets invalid series error. What could be the reason and solution for this?

For auto adjustment of GST you need to follow the steps 
Step 1: Check the transaction and check the ledger tagged properly or not
Step 2: The tax category of item is mentioned properly or not
Step 3 the sale or purchase type mentioning in voucher are correct or not
Step 4: Check References are properly created
if all these are made properly then the auto Adjustment will be done properly

I want the GST R report to combine transactions for the same item and show quantities collectively. How can I do this configuration?

want the GST R1 report to combine transactions for the same item and show quantities collectively for that please follow these steps 
step 1: go to the GST reports under display menu
step 2: then open GST returns and click on GSTR1 report
step 3: mentioned start and end date then open report
step 4: click on 4A B2B regular and open
step 5: click F5 for summarised tax rate wise data

Why am I unable to remove the pre-filled ITC amount in my GST return filing when I have not claimed any ITC?

to remove the pre-filled ITC amount in my GST return filing when I have not claimed any ITC, here are some general steps you can follow:
Step 1: Review Your Sales and Purchase Data
Step 2: Double-check the invoices and transactions that contribute to your ITC.
Step 3: check your purchase invoices, verifying the applicable tax rates, and adjusting entries as needed.
Step 4: a reconciliation of your sales and purchase data with the auto-populated ITC.

Why am I getting an error that some of my bills are not reflecting under the IGST? How can I correct this?

There may be several reasons why some of your bills may not be showing under IGST:
1: Incorrect entries or entries contain some invalid data
2: Wrong tax imposed
3: Select local voucher type
It is important to review your data and ensure that all entries are accurate and match properly
You can refer to our Supply Outward/Inward Register of GST reports through which you can find the entry which contains your invalid data.

Why am I unable to pass the GST amount as IGST even though I have entered the party address from another state?

unable to pass the GST amount as IGST even though entered the party address from another state because of 
incase your party was local but the shipping of his goods is on other state and he wants to calculate IGST on transaction then you can entered his shipping address deatils in billing shipping deatils and mention GST basis as per billing and shipping then software automatically calculate IGST on trandaction instead of CGST & SGST.

What options do I have to reconcile and cross-check the entries if the GST reports are not showing the correct amounts?

To reconcile and cross check the GST entries from the below steps.
Step 1: Check the GST audit from the GST reports under the display menu.
Step 2: You can match the GST report amount with the sale and purchase ledger then you will get the mismatch in particular date and correct it accordingly after the data backup.
Step 3: After the data backup, you can run the update voucher gst summary from the display menu.

I need to provide my lawyer with separate figures for purchases and expenses from BUSY data. How can I generate these?

If you want to give your lawyer separate figurs for both your purchases and expenses, follow these steps:
Step 1 : Open the Display Menu and choose GST Report.
Step 2 : Within GST Report, pick GST Other Report and select Purchase/Expense-Wise ITC.
Step 3 : Choose the date range and any other relevant options, then run the report. This will provide you with separate figures for your purchases and expenses to share with your lawyer.

How can I correctly summarize the transactions in the GST R report when multiple invoices are generated for the same item?

for correctly summarize the transactions in the GSTR1 report when multiple invoices are generated for the same item please follow these steps 
step 1: go to the GST reports under display menu
step 2: then open GST returns and click on GSTR1 report
step 3: mentioned start and end date then open report
step 4: click on 4A B2B regular and open
step 5: click F5 for summarised tax rate wise data

Credit and debit note entry not showing proper Amount or Eligiblity or Credit and Debit note showing in wrong Report

If Debit or credit note not showing proper Amount and other details in GST Report do follow some steps:-
Step 1: Check Details in Adjustment of debit note and credit note window about Itc eligibilty , nature of transaction, tax rate and amount.
Step 2: Check Gst nature because if you select Gst nature as against sale entry will showing in gstr1 of if you select Gst nature as against purchase entry will showing in Gstr2.
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