Frequently Asked Questions

Not receving alert for filed GST returns, please check:
 Step 1 : Check notification setting
 Step 2 : CHeck contact information
 Step 3 : Check spam or junk folders
 Missing voucher on the portal, do it:
 Step 1 : CHeck data entry
 Step 2 : Upload missing data
 Step 3 : Reconcile data
 Error while reconcile GSTR-2B in BUSY,follow:
 Step 1 : Update the software
 Step 2 : Check data entry
 Step 3 : Reconcile data entry

If you check Gst report and it shows IGST data only not showing CGST and SGST data you need to check following things:-
 1: If you using item wise sale or purchase type , you have to tag CGST and SGST account ledger in sale or purchase type for local transaction.
 2: If you are using bill sundry of CGST and SGST check that are you tagging CGST and SGST account ledger in their respective bill sundries.

To tag my freight charges and other additional costs appropriately before or after GST in BUSYhere are some steps to resolve this issue:
 Step 1: Add new invoice from transaction menu . 
 Step 2 : Select sales option and then ADD
 Step 3: add relavant information in invoice , item name , priice , quantity , tax amount etc. 
 Step 4: Add bill sundry forpackaging and forwarding charges 
 Step 5: and Save the Invoice

Here are some causes for this solutions:
Step 1: Incorrect data entry in your BUSY, such as entering wrong invoice details, tax amounts, or dates, can lead to discrepancies.
Step 2: Recording a transaction in a different financial period than when it occurred
Step 3: Failure to reconcile your accounting records with the auto-populated data in GSTR-2A Step 4: Mismatch in Tax Rates
Step 5: If you made amendments or corrections in your GSTR-1 on the portal after filing it through

The taxable value shown in my GST report does not match my calculations, please follow below steps : 
 Step 1: Double-check all transaction data entered into your software. 
 Step 2: Regularly reconcile the data in your accounting software with the source documents, such as sales invoices, purchase invoices, and bank statements.
 Step 3: checks for valid GSTIN, tax rates, and other compliance requirements.
 Step 4: link your sales and purchase data directly with e-invoicing systems.

To tag my freight charges and other additional costs appropriately before or after GST in BUSYhere are some steps to resolve this issue:
 Step 1: Add new invoice from transaction menu . 
 Step 2 : Select sales option and then ADD
 Step 3: add relavant information in invoice , item name , priice , quantity , tax amount etc. 
 Step 4: Add bill sundry forpackaging and forwarding charges 
 Step 5: and Save the Invoice

The totals and tax amounts are not calculating properly in the GST R1 report. It is showing double values for that kindly ensure few things 
 1. Double-check your data entry to ensure that you haven't accidentally entered the same information twice. This could include invoices, transactions, or any other data relevant to the GST R1 report
 2. Verify that the tax rates applied to your transactions are correct. Sometimes, incorrect tax rates can lead to miscalculations

If you want to make sure that your input tax and output tax in your accounting books match up correctly, here's how you can do it in simple Steps:
 Step 1: invoices, bills, and receipts for both the input tax and the output tax.
 Step 2: Calculate Input Tax:
 Step 3: Calculate Output Tax
 Step 4: Compare the total input tax with the total output tax.
 Step 5: Make Correctionsmissing invoices, adjusting calculations, or fixing any errors.

To view the gst input details with filters on gst input local, inter state etc. follow below steps:
 Step 1: Go to display option and select gst reports.
 Step 2: Then select gst register and then click on purchase register.
 Step 3: Now it will ask you to filter on the basis of local, interstate or b2b, b2c etc.
 Step 4: Then in the next window mention date range for which you want to view report.

In BUSY software, you can extract your GST Summary by following these general steps:
 Step 1: Once you are logged into the software, look for the Display menu.
 Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
 Step 3: Click on it to proceed.
 Step 4: In the GST Reports section,Look for the option labeled GST Summary
 Step 5:Specify the date range of yearly and open the reort .