Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst reports

FAQs

Why am I not receiving any notifications or alerts for my filed GST returns in the software?The invoices/vouchers are not appearing in the portal. What should I do to view all of them?I am getting an error while trying to reconcile GSTR B in BUSY. How can I resolve this issue?

Not receving alert for filed GST returns, please check:
Step 1 : Check notification setting
Step 2 : CHeck contact information
Step 3 : Check spam or junk folders
Missing voucher on the portal, do it:
Step 1 : CHeck data entry
Step 2 : Upload missing data
Step 3 : Reconcile data
Error while reconcile GSTR-2B in BUSY,follow:
Step 1 : Update the software
Step 2 : Check data entry
Step 3 : Reconcile data entry

I am unable to see the split between CGST and SGST in my GST return. It is showing only IGST. How can I get it to show CGST and SGST properly?

If you check Gst report and it shows IGST data only not showing CGST and SGST data you need to check following things:-
1: If you using item wise sale or purchase type , you have to tag CGST and SGST account ledger in sale or purchase type for local transaction.
2: If you are using bill sundry of CGST and SGST check that are you tagging CGST and SGST account ledger in their respective bill sundries.

I have added freight charges in my purchase vouchers but these charges are not getting reflected in my GSTR- values. How can I ensure freight charges are included in GSTR-?

To tag my freight charges and other additional costs appropriately before or after GST in BUSYhere are some steps to resolve this issue:
Step 1: Add new invoice from transaction menu .
Step 2 : Select sales option and then ADD
Step 3: add relavant information in invoice , item name , priice , quantity , tax amount etc.
Step 4: Add bill sundry forpackaging and forwarding charges
Step 5: and Save the Invoice

I am having issues with the JSTR report in BUSY. It is only showing options for one month, not the full year. How can I fix this?

Here are some causes for this solutions:
Step 1: Incorrect data entry in your BUSY, such as entering wrong invoice details, tax amounts, or dates, can lead to discrepancies.
Step 2: Recording a transaction in a different financial period than when it occurred
Step 3: Failure to reconcile your accounting records with the auto-populated data in GSTR-2A Step 4: Mismatch in Tax Rates
Step 5: If you made amendments or corrections in your GSTR-1 on the portal after filing it through

The taxable value shown in my GST report does not match my calculations. How can I get the accurate taxable value in this report?

The taxable value shown in my GST report does not match my calculations, please follow below steps : 
Step 1: Double-check all transaction data entered into your software.
Step 2: Regularly reconcile the data in your accounting software with the source documents, such as sales invoices, purchase invoices, and bank statements.
Step 3: checks for valid GSTIN, tax rates, and other compliance requirements.
Step 4: link your sales and purchase data directly with e-invoicing systems.

I want to tag my freight charges and other additional costs appropriately before or after GST. What is the correct method I should follow?

To tag my freight charges and other additional costs appropriately before or after GST in BUSYhere are some steps to resolve this issue:
Step 1: Add new invoice from transaction menu .
Step 2 : Select sales option and then ADD
Step 3: add relavant information in invoice , item name , priice , quantity , tax amount etc.
Step 4: Add bill sundry forpackaging and forwarding charges
Step 5: and Save the Invoice

The totals and tax amounts are not calculating properly in the GST R report. It is showing double values. What could be the reason?

The totals and tax amounts are not calculating properly in the GST R1 report. It is showing double values for that kindly ensure few things 
1. Double-check your data entry to ensure that you haven't accidentally entered the same information twice. This could include invoices, transactions, or any other data relevant to the GST R1 report
2. Verify that the tax rates applied to your transactions are correct. Sometimes, incorrect tax rates can lead to miscalculations

I want to see proper reconciliation of input tax and output tax in books of accounts. What reports or steps should I follow?

If you want to make sure that your input tax and output tax in your accounting books match up correctly, here's how you can do it in simple Steps:
Step 1: invoices, bills, and receipts for both the input tax and the output tax.
Step 2: Calculate Input Tax:
Step 3: Calculate Output Tax
Step 4: Compare the total input tax with the total output tax.
Step 5: Make Correctionsmissing invoices, adjusting calculations, or fixing any errors.

I need to segregate GST input credit for local, non-GST and non-local supplies. How can I view these summaries separately in BUSY?

To view the gst input details with filters on gst input local, inter state etc. follow below steps:
Step 1: Go to display option and select gst reports.
Step 2: Then select gst register and then click on purchase register.
Step 3: Now it will ask you to filter on the basis of local, interstate or b2b, b2c etc.
Step 4: Then in the next window mention date range for which you want to view report.

I see gaps in my GST summary when viewing monthly reports. How can I update the full year summary?

In BUSY software, you can extract your GST Summary by following these general steps:
Step 1: Once you are logged into the software, look for the Display menu.
Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
Step 3: Click on it to proceed.
Step 4: In the GST Reports section,Look for the option labeled GST Summary
Step 5:Specify the date range of yearly and open the reort .