Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I am unable to find the tax payment entries I made earlier. Where can I locate them?

To find the tax payment entries in BUSY, follow these steps: 
Step 1: Go to Display section then click on GST summaries option.
Step 2: Now choose GST summary then specify data range and open the report
Step 3: Navigate to tax payable with payment details and then click on specific GST type like IGST, CGST, SGST as needed. Select the payment option, and you can then review the payment entry.

I want to track expenses and generate expense reports in BUSY. What is the process for this?

To track expenses and generate expense reports in BUSY, you can follow these steps:
Step 1: Enter expense transactions into BUSY through journal entry.
Step 2: Assign each expense transaction with gst nature in the journal entry .
Step 3: Generate Expense Reports go to the display menu .
Step 4: select GSt Reports
Step 5: click on GST Audit report .
Step 6: Select GST Audit report .

I am seeing incorrect or invalid data in my HSN summary report. How can I correct this?

If you are seeing incorrect or invalid data in your HSN,you can take several steps to correct this issue:
Step 1: Check if there are any inaccuracies in the HSN codes, product descriptions, quantities, or values.
Step 2: Reconciliation as GSTR-1 and GSTR-3B, to ensure consistency and accuracy in your reporting.
Step 3: Double-check that you are using the correct HSN codes for your products.
Step 4: Upadate product descriptions from gst misc. utilities.

The ledger is showing an incorrect or strange entry. How can I get this fixed?

Here are steps to help you resolve the issue:
Step 1: Carefully review the incorrect or strange entry to understand what went wrong
Step 2 : Take backup and reindex the data fromm 0house keeping menu .
Step 3 : Double-check the figures, dates, and account to ensure .
Step 4: If the entry is incorrect to make a cancel entry .
Step 5: Riview the audit trail report from display menu .

How can I address duplicate entries and data mismatches between different registers in BUSY?

Here are steps to help you resolve the issue:
Step 1: Carefully review the incorrect or strange entry to understand what went wrong
Step 2 : Take backup and reindex the data fromm 0house keeping menu .
Step 3 : Double-check the figures, dates, and account to ensure .
Step 4: If the entry is incorrect to make a cancel entry .
Step 5: Riview the audit trail report from display menu .

How do I switch between the Pinnacle and Webtel servers for printing in BUSY?

To switch between the Webtel and Pinnacle servers in BUSY for e-way bill generation, you need to follow the below steps:
Step 1: Go to Administration, then select Configuration, then select Features and Options, and click on GST or VAT.
Step 2: Here you will see an option for the E-Way Bill/E-Invoice Required option,
Step 3: here you also find the GSP configuration in the GSP configuration, you can change the print priority from Pinnacle to Webtel.

How do I view GST details like purchases sales mismatches etc in BUSY

BUSY has an option for GST Audit Reports, which allow you the check mismatch between GST Reports and Sales, Purchase. To view them can follow these steps:
Step 1: Go to the Display menu and click on GST Reports.
Step 2: Select GST Audit Reports and click on Reconcile Accounts & GST.
Step 3: You can select Sales / Purchase / Acc. Vouchers.
Step 4: Enter the date range and open the selected report and analyz your data.

How do I check if the taxable values in invoices match with GSTR-?

You can check gstr-1 report in BUSY Software. 
To check gstr-1 report follow the steps.
Step 1. Open BUSY Software
Step 2. Open company
Step 3. Go to display menu click
Step 4. Go Gst Reports click
Step 5. Gst returns click
Step 6. Gstr-1 click
Step 7. Select date range
Step 8. Open report.
Now you can check taxable amount in gstr- report.

What is the process to download GSTR reports in Excel format from BUSY?

The process to download GST reports in Excel format from BUSY are mentioned below:
Step 1: Open the Display menu and select GST Reports.
Step 2: Select the desired GST reports such as GST Summary, GST Returns, GST Registers,etc.
Step 3: After open the report click on Export button or press ALT+E and select Data format as Microsoft Excel.
Step 4: Select the path and proceed the excel will generate of the selected report.

How can i check the GST sales report with Item details?

To access the GST sales register with item details, follow these steps:
Step 1: Go to Display section then click on GST report
Step 2: Choose the GST register then select the sales register option.
Step 3: Now, Click on combined to show both local and central data, select item wise option to display sales register with product details and then click on both B2B and B2C option.
Step 4: Mention then date range and open the report.
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