Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

The shipping charges are not getting added properly in the sale amount. How can I fix this?

Incorrectly reflected shipping charges in your GST report , please folllow below steps : 
Step 1 : Check the Your Invoice , shipping charges is appied or not .
Step 2: Check the if item wise shipping charges is applied on each item of the invoice
Step 3: Check the shipping charges bill sundry configuration
Step 4 : Go to standard invoice configuration
Step 5 : Check the invoice print preview

I want the software to show me registered parties and unregistered parties separately. What should I configure?

for Check Registered and Unregisterd Party from BUSY Software See the below Step 
Step 1: Go to Administration Click on Account then Click on List
Step 2: Select Option Screen Click on Stander and Select group as Sundry Debtors
Step 3: after Select group Enable option Show GST Details
Step 4: Click on ok for Generate Report
Step 5: Click on Summary and Summarised on type of Dealer filed

How can I claim input tax credit for expenses incurred during hotel stays in other states?

To claim input tax credit for expenses incurred during hotel stays in other states, you need to ensure that the hotel invoices have the necessary details such as your GSTIN, hotel name and address, invoice number, date, and the amount of GST paid. You can then include these invoices in your GST return and claim input tax credit accordingly. It is important to maintain proper documentation and follow the guidelines set by the GST authorities.

Why is the tax amount showing incorrectly when I create a voucher with an unregistered dealer?

If the tax amount is showing incorrectly when you create a voucher with an unregistered dealer, it could be due to several reasons.
Step 1: In the case of unregistered dealers, the reverse charge mechanism (RCM) may apply.
Step 2: Double-check that the software is using the appropriate tax categoryand rates for RCM transactions.
Step 3: Verify that the HSN or SAC codes are correctly assigned to the items or services in the voucher.

How can I generate a purchase register report with tax bifurcation in the BUSY?

If you want to chcek purchase report with tax biffurcation then please follow the given steps :
Step 1: Go to Display Menu
Step 2: Click on Gst reports
Step 3: Click on Gst Registers
Step 4: Then click on Purchase Register then select the option as per your requirement
Step 5: Then Mention Date range as starting date and ending date then press OK button and check the reports

I am unable to download B in Viji. How can I resolve this?

for download GSTR2B in BUSY follow the below steps
step 1:First you need to set API access from your GST portal to access for download GSTR2B
step 2: login your GST portal and go to the profile click on manage API access option then give it 30 days access
step 3: open company go to the GST misc. utilities option and open download GSTR json data report and download GGSTR2B report month wise.

Where will IGST transactions be reflected in the reports?

To check the IGST or central transaction of sales or purchase report, follow these steps:
Step 1: Go to display section then gst report
Step 2: Choose the GST register then select the sales register or purchase register as per need.
Step 3: After choose, Select the central option to view the report, select the bill wise option, select both B2B and B2C option.
Step 4: Mention the date range then press on OK tab to view the report.

I want to record a business-to-business transaction for registered expenses in the software. However, the ITC status is showing as "None" even though I did not set it to none. What should I do?

To record a business-to-business transaction for registered expenses in the software, you need to follow the below steps: 
Step 1: Click on Transactions.
Step 2: Click on Payment, Receipt, or Journal.
Step 3: Click on Add.
Step 4: Specify Required Details
Step 5: Select Registered in GST Nature
Step 6: Specify the required details and set the ITC status to registered expense.
Step 7: Click on Save.

I am unable to separate the freight charges in the Supply Output Register report. How can I customize this report to show freight charges in a separate column?

to separate the freight charges in the Supply Output Register report. in BUSYhere are some steps to resolve this issue:
Step 1: Add new invoice from transaction menu .
Step 2 : Select sales option and then ADD
Step 3: add relavant information in invoice , item name , priice , quantity , tax amount etc.
Step 4: Add bill sundry forpackaging and forwarding charges
Step 5: and Save the Invoice

I want to export GST return data from BUSY in a format grouped by party name. Can this be done? The default export does not have this option.

To export GST return data from BUSY grouped by party name, then you can follow below steps : 
Step 1:Go to the report level by pressing F5 key or clicking on the summary option at the top.
Step 2:Choose the summarised option and select the data field column, in this case, choose party name.
Step 3:Opt for auto-summary to open the report by default with the summary format in the future.
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