Frequently Asked Questions

Incorrectly reflected shipping charges in your GST report , please folllow below steps : 
 Step 1 : Check the Your Invoice , shipping charges is appied or not . 
 Step 2: Check the if item wise shipping charges is applied on each item of the invoice 
 Step 3: Check the shipping charges bill sundry configuration
 Step 4 : Go to standard invoice configuration 
 Step 5 : Check the invoice print preview

for Check Registered and Unregisterd Party from BUSY Software See the below Step 
 Step 1: Go to Administration Click on Account then Click on List 
 Step 2: Select Option Screen Click on Stander and Select group as Sundry Debtors 
 Step 3: after Select group Enable option Show GST Details 
 Step 4: Click on ok for Generate Report 
 Step 5: Click on Summary and Summarised on type of Dealer filed

To claim input tax credit for expenses incurred during hotel stays in other states, you need to ensure that the hotel invoices have the necessary details such as your GSTIN, hotel name and address, invoice number, date, and the amount of GST paid. You can then include these invoices in your GST return and claim input tax credit accordingly. It is important to maintain proper documentation and follow the guidelines set by the GST authorities.

If the tax amount is showing incorrectly when you create a voucher with an unregistered dealer, it could be due to several reasons.
 Step 1: In the case of unregistered dealers, the reverse charge mechanism (RCM) may apply. 
 Step 2: Double-check that the software is using the appropriate tax categoryand rates for RCM transactions.
 Step 3: Verify that the HSN or SAC codes are correctly assigned to the items or services in the voucher.

If you want to chcek purchase report with tax biffurcation then please follow the given steps :
 Step 1: Go to Display Menu 
 Step 2: Click on Gst reports 
 Step 3: Click on Gst Registers 
 Step 4: Then click on Purchase Register then select the option as per your requirement 
 Step 5: Then Mention Date range as starting date and ending date then press OK button and check the reports

for download GSTR2B in BUSY follow the below steps
 step 1:First you need to set API access from your GST portal to access for download GSTR2B 
 step 2: login your GST portal and go to the profile click on manage API access option then give it 30 days access 
 step 3: open company go to the GST misc. utilities option and open download GSTR json data report and download GGSTR2B report month wise.

To check the IGST or central transaction of sales or purchase report, follow these steps:
Step 1: Go to display section then gst report
Step 2: Choose the GST register then select the sales register or purchase register as per need.
Step 3: After choose, Select the central option to view the report, select the bill wise option, select both B2B and B2C option.
Step 4: Mention the date range then press on OK tab to view the report.

Here are steps to help you resolve the issue:
 Step 1: Carefully review the incorrect or strange entry to understand what went wrong
 Step 2 : Take backup and reindex the data fromm 0house keeping menu . 
 Step 3 : Double-check the figures, dates, and account to ensure .
 Step 4: If the entry is incorrect to make a cancel entry .
 Step 5: Riview the audit trail report from display menu .

Here are steps to help you resolve the issue:
 Step 1: Carefully review the incorrect or strange entry to understand what went wrong
 Step 2 : Take backup and reindex the data fromm 0house keeping menu . 
 Step 3 : Double-check the figures, dates, and account to ensure .
 Step 4: If the entry is incorrect to make a cancel entry .
 Step 5: Riview the audit trail report from display menu .

To switch between the Webtel and Pinnacle servers in BUSY for e-way bill generation, you need to follow the below steps:
Step 1: Go to Administration, then select Configuration, then select Features and Options, and click on GST or VAT.
Step 2: Here you will see an option for the E-Way Bill/E-Invoice Required option,
Step 3: here you also find the GSP configuration in the GSP configuration, you can change the print priority from Pinnacle to Webtel.