Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Where can I see a breakdown of all my expenses?

Breakdown of all expenses, please follow steps : 
Step 1: Once you are logged into the software, look for the Display menu.
Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
Step 3: Click on it to proceed.
Step 4: In the GST Reports section,Look for the option labeled GST Other Reports
Step 5: Look for the GST expense audit report
Step 6: Review the Bifurcation of expense nature wise

Why is the claimed ITC not displayed in GST reports?

If the ITC inputs are not appearing as Claimed in the GST reports, you need to check these troubleshooting steps:
Step 1: Double check your vouchers and correct if any mistake in them.
Step 2: Check your journal or payment voucher and check the GST Nature is correct.
Step 3: Ensure to enable pick relevant ITC from monthly ITC tagging before open the GST report.
Step 4: Cross check the ITC claimed data and make correction if required.

I want to record an adjustment entry in my books to account for the GST credit difference between my books and the portal. What is the right way to do this?

Here's the right way to do this:
Step 1 : If you have overstated your GST credit in your books
Step 2: Debit the GST Credit account. Credit the appropriate expense account.
Step 3: If you have understated your GST credit
Step 4: Credit the GST Credit account.Debit the appropriate expense account .
Step 5: Enter the correct amount of the adjustment
Step 6: Use the correct transaction date for the adjustment entry.

The GST number for some of my parties is showing as invalid in BUSY data even though I have entered the correct GST number. Why is this happening?

If the GSTIN is showing invalid in party master you need to check it by revalidating again, you can follow below steps to validate GSTIN.
Step 1: Go to transaction menu and select Gst misc. utilities.
Step 2: Then select check party return filing status then select the party option to validate.
Step 3: Mention GSTIN and validate it.
Note: By revalidating you can verify that GSTIN is cancelled or not.

Why am I not able to see the taxable value for unregistered party sales in June even after applying filters? What should I do to get this data?

To export the taxable value of sales made to unregistered parties in different tax rates to excel then you need to follow the below steps:
Step 1. Goto Dispaly then click on GST Report
Step 2. Click on GST Return then GSTR-1
Step 3. Select the month of june and check the report in the section of B2CS section, it will display the all the tax wise bifrication of unregisteres customer as required,

How can I export the taxable value of sales made to unregistered parties in June at different tax rates to Excel? I want to see the breakup.

To export the taxable value of sales made to unregistered parties in different tax rates to excel then you need to follow the below steps:
Step 1. Goto Dispaly then click on GST Report
Step 2. Click on GST Return then GSTR-1
Step 3. Select the month of june and check the report in the section of B2CS section, it will display the all the tax wise bifrication of unregisteres customer as required,

The GST input credit shown in BUSY for my stock does not match my understanding. Which BUSY report provides detailed breakup of how GST input is calculated?

The breakup of how GST input is calculated in BUSY can be found in the GST summary report and to see this report,you can follow some steps:
Step 1: Go to Display and then click on GST Reports.
Step 2: Now click on GST Summaries and click on GST Summary.
Step 3: Now specify the Time period and check Report.
In this report you can check whole amount of CGST,SGST and IGST input

I am unable to get clarification from your representative on the best way to adjust my books for the GST credit difference. What should I do?

Here's the right way to do this:
Step 1 : If you have overstated your GST credit in your books
Step 2: Debit the GST Credit account. Credit the appropriate expense account.
Step 3: If you have understated your GST credit
Step 4: Credit the GST Credit account.Debit the appropriate expense account .
Step 5: Enter the correct amount of the adjustment
Step 6: Use the correct transaction date for the adjustment entry.

The margin value is showing in my sales register instead of the actual invoice value. How can I see the invoice value in sales reports?

You can check the actual invoice value in the sales register to Customizing the report in BUSY, Here's a general approach to customize the report : 
Step 1: Navigate to the report from Display menu.
Step 2: Add custom column fields in the report .
Step 3: set custom column fields as your requirement .
Step 4: Save the configuration
Step 5 : reload the same report .

I am getting an unexplained balance of Rs. in my GST account. How can I identify the source and remove this excess balance?

You can follow these steps to identify the source and correct the balance:
Step 1: Review Your GST Ledger
Step 2: check your GST-related income, expenses, and payments.
Step 3: Review your invoices, receipts and our GST transactions are accurately recorded.
Step 4: Verify ITC Entries ITC entries match your eligible expenses and are correctly tagged to your GST payments.
Step 5: Reconcile your bank statements and verify that the GST payments made
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