Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

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Step-by-step Answers

I want to adjust the tax liability for a canceled invoice. What is the correct procedure for adjusting tax liabilities for canceled invoices in BUSY?

Tax liability is automatically adjusted when voucher got cancel. For adjusting tax liability of the cancel voucher, you need to post credit note of the liability raised. Further, please follow below mentioned steps for voucher posting.
Step 1 : Go to transaction tab and click on add credit note w/o.
Step 2: Debit your Party and Tax account & credit your purchase account.
Step 3: Specif orginal voucher number and date of the invoice.

I want to see input and output GST details for the date range of last financial year. Is it possible to generate this in BUSY?

to see input and output GST details for the date range of last financial year follow these steps 
step 1: firstly you need to switch in last F.Y
step 2: then go to the GST summary under Dispaly menu
step 3: open report for relevant date range and also there is other relevant details you can select as per required .
step 4: there you can see input and output GST details.

My cash, bank, and external balances are all tallying but still there is a variation in my balance sheet. What can cause this?

Here are some steps and causes:
Step 1: Unpaid bills or outstanding liabilities that haven't been recorded in your books Step 2: Make sure you've accounted for all assets, including prepaid expenses or assets in transit.
Step 3: Depreciation expenses need to be accounted for in your financial statements.
Step 4: Check for any corrections or adjustments made to previous periods.
Step 5: Ensure that all financial transactions, including income, expenses, and journal entries

The interest on my business loan is showing up in GST returns (Form B) under the exempted category. How can I fix this?

If the interest on your business loan is showing up in your GST returns (Form 3B) under the exempted category, here's what you can do to fix this issue:
Step 1: Double-check the ledger entry for the interest payment.
Step 2: Verify that you are not claiming Input Tax Credit (ITC) on the interest payment.
Step 3: After correcting the ledger entry, you may need to regenerate your GST returns (Form 3B).

The reports are showing incorrect or mismatched values compared to actual bills and vouchers. What could be the reason for this discrepancy?

Here are some steps and causes:
Step 1: Unpaid bills or outstanding liabilities that haven't been recorded in your books Step 2: Make sure you've accounted for all assets, including prepaid expenses or assets in transit.
Step 3: Depreciation expenses need to be accounted for in your financial statements.
Step 4: Check for any corrections or adjustments made to previous periods.
Step 5: Ensure that all financial transactions, including income, expenses, and journal entries

Why is there a difference between the total BC & BB taxable value for HSN Summay Taxable Values in GSTR in BUSY?

If you notice a difference between the taxable amount in GSTR1 and the HSN Summary due to a GST summary mismatch, you can correct it by following these steps: 
Step 1 : Go to the Housekeeping Menu.
Step 2 : Look for the option to Update GST Summary.
Step 3 : Run update GST Summary partial or Full as per yourrequirement. This will help resolve any discrepancies in the taxable amounts.

I am not able to adjust the sale amount for additional charges like packaging and forwarding. How can I enter these adjustments?

To adjust the sale amount for additional charges like packaging and forwarding here are some steps to resolve this issue:
Step 1: Add new invoice from transaction menu .
Step 2 : Select sales option and then ADD
Step 3: add relavant information in invoice , item name , priice , quantity , tax amount etc.
Step 4: Add bill sundry forpackaging and forwarding charges
Step 5: and Save the Invoice

The GST tax types are not getting auto created in sales voucher. I have to manually create them. Why is this happening?

The GST tax types are not getting auto created in sales voucher.because of while creating company in GST/VAT type you selected N so thats why default tax categories not created in BUSY related GST so you need to enabled it from GST configuration from Features and optiin under configurations menu set type as GST and click on create default GST masters then save it after that your Default tax types show in invoice .

How do I match the GST report with the sales ledger report when cash bills are missing in GST?

If cash bills are missing in the GST report, you can use the supply outward register of GST report, which showcases both B2B and B2C data entries in BUSY. Then, you can easily cross-verify the sales ledger data with GST sales data.
To check supply outward register, follow these steps:
Step 1: Go to Display and click on the GST reports tab
Step 2: Then select GST register and click on supply outward register

How can I ensure that the taxable value of items is displayed in my GSTR- report in BUSY?

To ensure that the taxable value of items is displayed in your GSTR-2 report in BUSY , you need to make sure that
Step 1 : The items are correctly categorized as taxable in your transactions.
Step 2 : Double-check that the tax rates and HSN codes are accurately assigned to each item.
Step 3 : This will ensure that the taxable value is properly calculated and displayed in your GSTR-2 report.
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