Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

In BUSY GST R filing, I am getting an error for one of my vouchers. How can I identify and fix the error so I can file my GST R successfully?

To identify and fix errors in GST R1 filing in BUSY, you can make 
Step 1 : A JSON of the file and upload it directly.
Step 2 : Alternatively, you can use the option of direct upload. Some errors are identified by BUSY, while others are identified on the GST portal.
Step 3 : It is important to check for errors and correct them before uploading the file.

I am unable to understand why the total number of invoices shown in one report does not match another report. How can I reconcile this?

When the total number of invoices shown in one report does not match another report,please follow steps : 
Step 1: Double-check that the date range you've set for both reports is the same.
Step 2: Ensure that all invoices are recorded without duplications .
Step 3: Verify that both reports account for the same invoice statuses.
Step 4: Review if canceled or deleted invoices from check data from checklist menu.

I am unable to edit and enter GST number for a party after the account is created. Can you help me resolve this issue?

If you can't edit a party's GST number, follow these simple steps:
Step 1. Go to Administration, then Master.
Step 2. Click on Account and select Modify.
Step 3. Choose the Party Name you want to update the GST Number for.
Step 4. Edit the GST Number as needed and save the changes in the master to apply them.
This process will help you update the GST Number for any existing party.

I entered a purchase import entry but it is not showing up in my GST reports. What should I check to troubleshoot this?

entered a purchase import entry but it is not showing up in my GST reports then please make sure 
1. check the transaction that you entered all relevant deatils are correct or not
2. also check purchase type as skip in GST option was enabled or disabled if enabled then that transaction not show in GST report so make sure skip in GST report option is disabled in purchase type.

The software is showing errors about taxable amounts not matching between invoices and GST reports. Where am I going wrong in the configuration?

To resolve the issue of taxable amounts not matching in invoices and GST reports, it could be a configuration issue in BUSY. Check the configuration settings in the GST VAT feature option and ensure that the "Show sale purchase amount as taxable amount in GST report" option is enabled. Additionally, check all vouchers and invoices for accuracy and ensure that the correct tax amount is being applied to the correct taxable amount.

The accounting software is not allowing me to match the inverted GST amounts between my books and vendor's books. What should I do?

for match the inverted GST amounts between your books and vendor's books then follow these steps 
step 1: go to the GST misc. utilities under transaction menu
step 2: download GSTR reconcile data
step 3: then open Reconcile GSTR2A report (party or vch. wise)
step 4: mentioned relevant months and other option as per required and open report there you can match As per BUSY and as per JSON data

The opening balances for previous years are still showing in my GST reports. How can I clear or reset the opening balances?

In BUSY, if you want to clear or reset the opening balances for previous years in your GST reports, you can follow these steps:
Step 1: Click on that ledger account to open it.
Step 2:option to reset or clear the opening balance.
Step 3: reset the opening balance . Step 4 : After confirming, save the changes to the ledger account.
Note : Opening balance can reset only in begining FY.

My account is not showing correct information related to interest on business loans. How can I get this fixed in BUSY?

Here are some common factors to consider:please follow steps : 
Step 1: Check for data entry errors in BUSY .
Step 2: Run update master Balnace utility from House keeping menu
Step 3 : Run regenerate dual voucehrs process from housekeeping menu.
Step 4: Review the ledger entries for interest on business loans.
Step 5: Verify that you are not claiming Input Tax Credit (ITC) on the interest payments.

I need to adjust ITC claims between two months due to a vendor's late return filing. What's the process in BUSY?

In BUSY, you can adjust Input Tax Credit (ITC) claims between two months due to a vendor's late return filing by following these steps:
Step 1: Record the Original ITC Entry
Step 2: Identify the Late Return Filing
Step 3: Identify the Late Return Filing:
Step 4: you can adjust the ITC claim in your BUSY:
Step 5: Reverse the ITC entry by entering a negative ITC amount for the same invoice

I want to modify or edit the details shown in the JCR- report. What steps should I follow to do this?

To modify or edit the details shown in GSTR1 report you need follow the steps 
Step1 Go to display menu and click on gst reports
Step2 click on gst returns and click gstr1
Step3 set the period and open the report
Step4 enter on each sections and check and to modify it enter on it to go to the voucher
level and modify as per your requirement
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