Frequently Asked Questions

To see Tax rate wise qty sold with HSN ,you can follow some steps:
 Step 1: Go to Display and then click on GST reports.
 Step 2: Now click on GST Registers and then click on supply outward Register 
 Step 3: Now click on option for Party to see report and filer on period and enable Show Qty. Details option and enable other option as per your requiremen and check reports.

To troubleshoot and identify the cause of incorrect totals or values in the reports, you can follow these steps:
 Step 1: Check the accounts opening is correctly captured or carry forward from previous year.
 Step 2: Ensure that all the transactions are recorded properly.
 Step 3: Compare the entries with the original documents.
 Step 4: Check that account's report in shorter range and find the date from where the total is wrong.

The previous year's tax amount is reflecting in current GST summary. to remove prior period data follow these steps 
 1. go to the change .F.Y option under administration menu 
 2. click on last year and swich it 
 3. then you need to adjust GST in payable account for that entered journal voucher to nill your GST for next year 
 4. then carry forward data again in current year

In BUSY, there may be several reasons for this issue. Here are some common causes and solutions:
 Step 1: Ensure that you have entered the customer's GSTIN .
 Step 2: Double-check for any typos or errors in the GSTIN.
 Step 3: You should be able to specify the customer's state as the place of supply 
 Step 4: Make sure you have the authority to add or edit customer information.Check user permission.

Here are steps to help you adjust these discrepancies:
 Step 1: Start by reconciling your GST data in your books with the data on the GST portal
 Step 2: Verify that all invoices are correctly recorded in your books and have been uploaded to the GST portal
 Step 3: make the necessary amendments. Step 4: you can then reverse the ITC claimed and reclaim it after the supplier has corrected their records.

To ensure there are no mismatches in GST reports, you can link invoices, credit notes, and other documents by correctly recording them in your accounting software. Make sure to enter the relevant details such as invoice numbers, dates, and amounts accurately. Additionally, ensure that the entries are properly categorized and linked to the appropriate parties and accounts. Regularly reconcile your accounting software with the GST reports to identify and resolve any discrepancies.

The "Match Case" filter in the GST sales register is used to specify whether the filter should consider the case sensitivity of the text being searched. When the "Match Case" filter is enabled, it means that the filter will only match the exact case of the text being searched. For example, if you search for "ABC" with the "Match Case" filter enabled, it will only match "ABC" and not "abc" or "Abc".

If your ITC is not getting update properly in the GST reports, then you need to check these steps:
 Step 1: Make sure you have entered your purchase voucher correctly and selected the correct ITC eligibility.
 Step 2: Check your registered expense voucher details, such as GST nature, tax rate, ITC eligibility, etc.
 Step 3: If you are using the Monthly ITC Tagging feature, verify that all the invoices are tagged correctly.

To resolve the issue of being unable to download the sales purchase details report for last month, you can try the following steps:
 1. Check your internet connection to ensure it is stable.
 2. Verify that you have the necessary permissions to access and download reports.
 3. Clear your browser cache and cookies, then try downloading the report again.
 4. If the issue persists, contact BUSY's customer support for further assistance.

The B2B and B2C sections in BUSY for GSTR filing are different because they contain information about different types of transactions. B2B is for business-to-business transactions, while B2C is for business-to-consumer transactions.If supplier or Buyer registered on GST and have GSTIN so their transaction consider in B2B if they are not registered on GST portal then transaction consider in B2C It's important to select the correct section when filing your GSTR report.