Frequently Asked
Questions

Q: I'm seeing discrepancies in ITC claims between my books and the GST portal. How do I adjust this?

Here are steps to help you adjust these discrepancies: Step 1: Start by reconciling your GST data in your books with the data on the GST portal Step 2: Verify that all invoices are correctly recorded in your books and have been uploaded to the GST portal Step 3: make the necessary amendments. Step 4: you can then reverse the ITC claimed and reclaim it after the supplier has corrected their records.

Q: How do I link invoices, credit notes, etc. to ensure there are no mismatches in GST reports?

To ensure there are no mismatches in GST reports, you can link invoices, credit notes, and other documents by correctly recording them in your accounting software. Make sure to enter the relevant details such as invoice numbers, dates, and amounts accurately. Additionally, ensure that the entries are properly categorized and linked to the appropriate parties and accounts. Regularly reconcile your accounting software with the GST reports to identify and resolve any discrepancies.

Q: What is the meaning of 'Match Case' filter in the GST sales register? How does it work?

The "Match Case" filter in the GST sales register is used to specify whether the filter should consider the case sensitivity of the text being searched. When the "Match Case" filter is enabled, it means that the filter will only match the exact case of the text being searched. For example, if you search for "ABC" with the "Match Case" filter enabled, it will only match "ABC" and not "abc" or "Abc".

Q: I am facing issues with ITC claims not getting updated in BUSY. How can I fix this?

If your ITC is not getting update properly in the GST reports, then you need to check these steps: Step 1: Make sure you have entered your purchase voucher correctly and selected the correct ITC eligibility. Step 2: Check your registered expense voucher details, such as GST nature, tax rate, ITC eligibility, etc. Step 3: If you are using the Monthly ITC Tagging feature, verify that all the invoices are tagged correctly.

Q: I am unable to download the sales purchase details report for last month. What should I do?

To resolve the issue of being unable to download the sales purchase details report for last month, you can try the following steps: 1. Check your internet connection to ensure it is stable. 2. Verify that you have the necessary permissions to access and download reports. 3. Clear your browser cache and cookies, then try downloading the report again. 4. If the issue persists, contact BUSY's customer support for further assistance.

Q: I need help understanding the difference between the BB and BC sections in BUSY for GSTR filing.

The B2B and B2C sections in BUSY for GSTR filing are different because they contain information about different types of transactions. B2B is for business-to-business transactions, while B2C is for business-to-consumer transactions.If supplier or Buyer registered on GST and have GSTIN so their transaction consider in B2B if they are not registered on GST portal then transaction consider in B2C It's important to select the correct section when filing your GSTR report.

Q: In BUSY GST R filing, I am getting an error for one of my vouchers. How can I identify and fix the error so I can file my GST R successfully?

To identify and fix errors in GST R1 filing in BUSY, you can make Step 1 : A JSON of the file and upload it directly. Step 2 : Alternatively, you can use the option of direct upload. Some errors are identified by BUSY, while others are identified on the GST portal. Step 3 : It is important to check for errors and correct them before uploading the file.

Q: I am unable to understand why the total number of invoices shown in one report does not match another report. How can I reconcile this?

When the total number of invoices shown in one report does not match another report,please follow steps : Step 1: Double-check that the date range you've set for both reports is the same. Step 2: Ensure that all invoices are recorded without duplications . Step 3: Verify that both reports account for the same invoice statuses. Step 4: Review if canceled or deleted invoices from check data from checklist menu.

Q: I am unable to edit and enter GST number for a party after the account is created. Can you help me resolve this issue?

If you can't edit a party's GST number, follow these simple steps: Step 1. Go to Administration, then Master. Step 2. Click on Account and select Modify. Step 3. Choose the Party Name you want to update the GST Number for. Step 4. Edit the GST Number as needed and save the changes in the master to apply them. This process will help you update the GST Number for any existing party.

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I'm seeing discrepancies in ITC claims between my books and the GST portal. How do I adjust this?

Here are steps to help you adjust these discrepancies:
 Step 1: Start by reconciling your GST data in your books with the data on the GST portal
 Step 2: Verify that all invoices are correctly recorded in your books and have been uploaded to the GST portal
 Step 3: make the necessary amendments. Step 4: you can then reverse the ITC claimed and reclaim it after the supplier has corrected their records.

How do I link invoices, credit notes, etc. to ensure there are no mismatches in GST reports?

To ensure there are no mismatches in GST reports, you can link invoices, credit notes, and other documents by correctly recording them in your accounting software. Make sure to enter the relevant details such as invoice numbers, dates, and amounts accurately. Additionally, ensure that the entries are properly categorized and linked to the appropriate parties and accounts. Regularly reconcile your accounting software with the GST reports to identify and resolve any discrepancies.

What is the meaning of 'Match Case' filter in the GST sales register? How does it work?

The "Match Case" filter in the GST sales register is used to specify whether the filter should consider the case sensitivity of the text being searched. When the "Match Case" filter is enabled, it means that the filter will only match the exact case of the text being searched. For example, if you search for "ABC" with the "Match Case" filter enabled, it will only match "ABC" and not "abc" or "Abc".

I am facing issues with ITC claims not getting updated in BUSY. How can I fix this?

If your ITC is not getting update properly in the GST reports, then you need to check these steps:
 Step 1: Make sure you have entered your purchase voucher correctly and selected the correct ITC eligibility.
 Step 2: Check your registered expense voucher details, such as GST nature, tax rate, ITC eligibility, etc.
 Step 3: If you are using the Monthly ITC Tagging feature, verify that all the invoices are tagged correctly.

I am unable to download the sales purchase details report for last month. What should I do?

To resolve the issue of being unable to download the sales purchase details report for last month, you can try the following steps:
 1. Check your internet connection to ensure it is stable.
 2. Verify that you have the necessary permissions to access and download reports.
 3. Clear your browser cache and cookies, then try downloading the report again.
 4. If the issue persists, contact BUSY's customer support for further assistance.

I need help understanding the difference between the BB and BC sections in BUSY for GSTR filing.

The B2B and B2C sections in BUSY for GSTR filing are different because they contain information about different types of transactions. B2B is for business-to-business transactions, while B2C is for business-to-consumer transactions.If supplier or Buyer registered on GST and have GSTIN so their transaction consider in B2B if they are not registered on GST portal then transaction consider in B2C It's important to select the correct section when filing your GSTR report.

In BUSY GST R filing, I am getting an error for one of my vouchers. How can I identify and fix the error so I can file my GST R successfully?

To identify and fix errors in GST R1 filing in BUSY, you can make 
 Step 1 : A JSON of the file and upload it directly. 
 Step 2 : Alternatively, you can use the option of direct upload. Some errors are identified by BUSY, while others are identified on the GST portal. 
 Step 3 : It is important to check for errors and correct them before uploading the file.

I am unable to understand why the total number of invoices shown in one report does not match another report. How can I reconcile this?

When the total number of invoices shown in one report does not match another report,please follow steps : 
 Step 1: Double-check that the date range you've set for both reports is the same. 
 Step 2: Ensure that all invoices are recorded without duplications .
 Step 3: Verify that both reports account for the same invoice statuses.
 Step 4: Review if canceled or deleted invoices from check data from checklist menu.

I am unable to edit and enter GST number for a party after the account is created. Can you help me resolve this issue?

If you can't edit a party's GST number, follow these simple steps:
 Step 1. Go to Administration, then Master.
 Step 2. Click on Account and select Modify.
 Step 3. Choose the Party Name you want to update the GST Number for.
 Step 4. Edit the GST Number as needed and save the changes in the master to apply them.
 This process will help you update the GST Number for any existing party.

I entered a purchase import entry but it is not showing up in my GST reports. What should I check to troubleshoot this?

entered a purchase import entry but it is not showing up in my GST reports then please make sure 
 1. check the transaction that you entered all relevant deatils are correct or not 
 2. also check purchase type as skip in GST option was enabled or disabled if enabled then that transaction not show in GST report so make sure skip in GST report option is disabled in purchase type.

Frequently AskedQuestions