Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I maintain the job ID to obtain ITC data?

Here are the steps to maintain Job IDs and obtain ITC-04 data:
Step 1: Enable ITC-04 Reporting from GST / Vat congiguration Step 2: Record Inward and Outward Supplies through mat issue and mat . recevd voucher Step 3: create and assign unique Job IDs to each transaction
Step 4: Navigate to the GST returns or GSTR Reports section in the software.
Step 5: Select the option to generate the ITC-04 report

How do I fix incorrect party details in GST reports?

To fix incorrect party details in GST reports, you need to modify that party master by follow these steps:
Step 1: Open your company and go to Administration.
Step 2: Select Masters and click on Account.
Step 3: Click on Modify and select the party which details you want to update.
Step 4: Correct the details which were wrong and save again then check in GST reports.
Note: Take backup of your data before making any changes.

I want to file my GST return but the ITC amount is getting auto-populated even though I have not entered it. How can I remove or edit the auto-filled ITC amount?

ITC amount is getting auto-populated and you need to edit or remove it, here are some general steps you can follow:
Step 1: Review Your Sales and Purchase Data
Step 2: Double-check the invoices and transactions that contribute to your ITC.
Step 3: check your purchase invoices, verifying the applicable tax rates, and adjusting entries as needed.
Step 4: a reconciliation of your sales and purchase data with the auto-populated ITC.

The additional charges I have entered for tobacco and pan masala are not reflecting correctly in the final bill generated by the software. What could be the reason for this?

If you're trying to add additional charges per bag for tobacco products in your billing, there are a few steps you can take to address this issue:
Step 1: Enable markup from Inventory Menu
Step 2 : Configure Markup for the item
Step 3: Add additional charges as markup
Step 4 : make sure that you tag markup to products
Step 5: complete the invoice and save

I am trying to add additional charges per bag for tobacco products in the billing software but it is not showing in the final bill. What should I do?

If you're trying to add additional charges per bag for tobacco products in your billing, there are a few steps you can take to address this issue:
Step 1: Enable markup from Inventory Menu
Step 2 : Configure Markup for the item
Step 3: Add additional charges as markup
Step 4 : make sure that you tag markup to products
Step 5: complete the invoice and save

I took a backup before updating items but still the GST amount is not getting calculated correctly in vouchers. What should I do to restore correct GST values?

Need take steps to restore the correct GST values. Here's what you can do:
Step 1: Double-check all transaction data entered into your software. Step 2: Regularly reconcile the data in your accounting software with the source documents, such as sales invoices, purchase invoices, and bank statements.
Step 3: checks for valid GSTIN, tax rates, and other compliance requirements.
Step 4: link your sales and purchase data directly with e-invoicing systems.

The software is applying a percentage deduction on tobacco products. Instead, I need it to charge a fixed additional amount per bag. How can I change this?

If you're trying to add additional charges per bag for tobacco products in your billing, there are a few steps you can take to address this issue:
Step 1: Enable markup from Inventory Menu
Step 2 : Configure Markup for the item
Step 3: Add additional charges as markup
Step 4 : make sure that you tag markup to products
Step 5: complete the invoice and save

I want to apply additional charges per bag for tobacco and pan masala as per government regulations. How can I configure this in the billing software?

If you're trying to add additional charges per bag for tobacco products in your billing, there are a few steps you can take to address this issue:
Step 1: Enable markup from Inventory Menu
Step 2 : Configure Markup for the item
Step 3: Add additional charges as markup
Step 4 : make sure that you tag markup to products
Step 5: complete the invoice and save

Uploaded invoices are not getting reflected properly in the government GST portal. How to reconcile and match the values between accounting software and portal?

To reconcile and match the values between accounting software and portal , you can 
Step 1 : CLick on transactions
Step 2 : GST misc utilities
Step 3 : Download and Reconcile GSTR JSON Data option
Step 4 : This feature allows you to download the 2A and 2B GSTR files from the government portal and reconcile them with the data in your purchase register to identify any mismatches.

I want to filter my GST reports to only show specific data. What do I need to ensure so the filters work correctly?

If you are unable to apply filters in your GST (Goods and Services Tax) report, to resolve using the following steps:
Step 1: Go to display menu in the comapny .
Step 2: nevigate the Gst reports option .
Step 3: Select specific report which you want to filter .
Step 4 : In the gst registers view the report and press F7 to filter the report .
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