Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst reports

FAQs

I want to check posting GST vouchers in my other company data. How can I do that while on call with support?

If you wants to check the gst voucher posted in other company you can follow the below steps:
Step 1: Go to Display and then click on MIS reports option
Step 2: Go to Multi Company results option
Step 3: Select the company for which you want to check your data.
Step 4: Then select the report from the report menu and check your other company data accordingly.

I adjusted my input tax credit but the GST return still shows a high liability amount. How can I resolve this?

If you have adjusted your input tax credit but your GST return still shows a high liability amount, To resolve it, follow these steps:
Step 1: Double-check the adjustments you made to your input tax credit
Step 2: Make sure these transactions are correctly reported in your GST return.
Step 3: Check for Unadjusted ITC or pending ITC entries .
Step 4: Check GSTR-2 and GSTR-3 Reconciliation

I want to edit a submitted GST return. Is there any way to make changes to an already filed GSTR ?

In the Goods and Services Tax system, once a GSTR 1 return has been filed in the GST Portal, you generally cannot make changes to it directly. The GSTR 1 is considered final after submission. If you discover errors or omissions in a filed return, you can amend it in the GST Portal. Further, you can contact your CA or tax consultant regarding amendment in the GST Portal.

I'm getting an error that my filing frequency is unknown in BUSY. How do I set the correct filing frequency?

If you encounter an error message stating that the filling frequency is unknown in BUSY, you can resolve it by following these steps:
Step 1: Go to the Administration menu.
Step 2: Click on Features and Options.
Step 3: Select the GST/VAT option.
Step 4: Define the Return Filing Frequency in the appropriate field.
By completing these steps, you will define the necessary filling frequency and the error message should no longer appear.

I'm trying to view reports for June month but the data showing is from a different month. What do I need to check or update to view the correct June month reports?

In BUSY software, you can extract your Reports by following these general steps:
Step 1: Once you are logged into the software, look for the Display menu.
Step 2: Within the Display menu, you should find a submenu or option related to Reports.
Step 3: Click on it to proceed.
Step 4: In the Reports section,
Step 5:Specify the date range of yearly and open the report .

I am seeing a round-off difference between the GSTR- totals and my books of accounts. What could be the reason for this minor difference and how can I align the values?

If you are facing a difference of roundoff in Gstr1 or books of account then check the following steps :
Step 1: Go to Display menu
Step 2: Click on Gst reports
Step 3: Then click on gst audit report
Step 4: Then click on reconcile gst and accounts data
Step 5: here you are check difference amount invoice then correct it manually

I am trying to update the address fields in my BUSY software from digits to digits, but it is showing invalid after making the changes. How can I resolve this?

If you're trying to update the address fields in your BUSY software from 4 digits to 6 digits and encountering an invalid error, here's how you can resolve this issue:
Step 1: Double-check your data entry to ensure you've entered the new 6-digit address correctly
Step 2: In BUSY address filed legth is 80 characters .
Step 3 : please ensure that you are using latest version

Why am I seeing a difference of a few hundred rupees between two reports in BUSY for the same period? How can I identify the cause of this minor discrepancy?

To identify the cause of this discrepancy, follow these steps:
Step 1: Look for data entry errors, such as incorrect amounts, double entries, or missing transactions.
Step 2: Pay attention to rounding differences.
Step 3: Ensure that all transactions are recorded in the correct period.
Step 4: Verify the reconciliation of accounts, especially clearing accounts or suspense accounts. Step 5: . Verify that tax-related changes are correctly recorded.

I installed new icons/updates as instructed but am unsure about how to open or use them. What steps should I follow after installing updates to BUSY?

After installing updates to the BUSY and new icons, here are the steps to follow to open and use the updated software:
Step 1: Double-click on the icon to open the software.
Step 2: log in with your username and password.
Step 3: Check for Release Notes or Help
Step 4: Explore yourself with any changes or improvements made in the new version.
Step 5: Test New Features

I am trying to generate an R report but it is showing the shipping address of a different party instead of the address I entered. How can I get the correct shipping address to show up on the R report?

trying to generate an R1 report but it is showing the shipping address of a different party instead of the address entered. to get the correct shipping address to show up on the R1 report follow these steps 
1. open relevant entry which is shipping address showing wrong.
2. mentioned correct shipping address in billing shipping window who appeared after selecting party then save it.