Frequently Asked
Questions

Q: The total GST amount in my GSTR B filing is different than my GSTR filing. How can I reconcile this difference?

Here are some common causes and steps to address the problem: Step 1: Check for data entry mistakes invalid tax calculations. Step 2: Verify that invoices and transactions are correctly matched with the corresponding C.G.S.T. and S.G.S.T. calculations Step 3: Ensure that transactions are reported in the correct tax return period. Step 4: Reconcile with GSTR-1 and GSTR-3B. Step 5: Cross-Check Input and Output Tax

Q: Why is a specific transaction not showing up in the relevant sections of BUSY reports? How can I fix this?

A specific transaction may not be showing up in the relevant sections of BUSY reports if it was not recorded correctly or if it was not categorized properly. To fix this, you can review the transaction details and ensure that it is recorded accurately with the correct categorization. If needed, you can edit the transaction and assign it to the appropriate section or category in BUSY.

Q: I want to resolve the issue with my C.G.S.T. and S.G.S.T. not matching correctly. What should I check or do?

Here are some common causes and steps to address the problem: Step 1: Check for data entry mistakes invalid tax calculations. Step 2: Verify that invoices and transactions are correctly matched with the corresponding C.G.S.T. and S.G.S.T. calculations Step 3: Ensure that transactions are reported in the correct tax return period. Step 4: Reconcile with GSTR-1 and GSTR-3B. Step 5: Cross-Check Input and Output Tax

Q: Why is the option to select a specific month or quarter missing when I try to generate a GST report in BUSY?

The specific options and features in BUSY may vary depending on the version you are using . However, in many cases, when generating a GST (Goods and Services Tax) report, the software typically allows you to select a specific period, which could be a month or a quarter, for which you want to generate the report. This configuration available into the GST configuration window .

Q: Some transactions are not showing in my GST reports. How can I get all transactions to reflect accurately in the reports?

Some transactions are not showing in my reports, to get all transactions to reflect accurately in the reports you need to make sure that the items selected in those transaction are not skiped for GST reports, you can modify item and disable skip GST report option also you can check sales or purchase type selected in voucher, modify them and disable skip GST report option.

Q: I need to make changes in the entries but I'm concerned about impacting the reports. What process should I follow?

Here are the steps you can take: Step 1: Before making any changes, create a backup of the data Step 2: Identify any reports or processes that impact on the data you're modifying. Step 3: Choose a period when the system's usage is low to minimize disruption Step 4: After making the changes, thoroughly test the reports that rely on the updated data.

Q: The software is not calculating IGST amount correctly. What should I check in the configuration to fix incorrect IGST amount?

To fix incorrect IGST amount calculation in the software, you should check the Step 1 : Configuration settings related to tax rates and tax calculations. Step 2 : Ensure that the correct IGST tax rate is entered and that the tax calculation method is set accurately. Step 3 : Additionally, verify if the software is considering the correct taxable value for IGST calculation.

Q: The GSTR report doesn't display the party name and shows a blank column. How can I fix this in BUSY?

When you open the GSTR2 report in BUSY, you'll see an option called Account to be shown by. If you've entered an alias or print name instead of the Name, then the corresponding column will be blank. To fix this, choose the Name option in the Account to be shown by field. By doing so, the party name will be displayed under its respective column.

Q: What are some common mistakes that can lead to the errors I am facing in accessing reports or file downloads related to GST filing?

common mistakes that can lead to the errors facing in accessing reports or file downloads related to GST filing 1. check that you have installed latest version of BUSY 2. incorrect username mentioned in GST configuration for download GST return reports. directly from GST portal 3. in GST portal API access for 30 days to download GST reports in BUSY was disabled.

Q: I want to generate GSTR- report from previous months but the data seems frozen. How can I unfreeze or regenerate reports for past months?

To unfreeze or regenerate GSTR-1 reports for past months in BUSY, you need to unfreeze it for unfreeze it follow these steps step 1: go to the utilities under administration menu step 2: click on data freezing option step 3: select partial or full option and mentioned date range then unfreeze data. step 4: then you can regenerate GSTR-1 reports for past months

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Dealer Complaint/Issues

The total GST amount in my GSTR B filing is different than my GSTR filing. How can I reconcile this difference?

Here are some common causes and steps to address the problem:
 Step 1: Check for data entry mistakes invalid tax calculations.
 Step 2: Verify that invoices and transactions are correctly matched with the corresponding C.G.S.T. and S.G.S.T. calculations
 Step 3: Ensure that transactions are reported in the correct tax return period. 
 Step 4: Reconcile with GSTR-1 and GSTR-3B.
 Step 5: Cross-Check Input and Output Tax

Why is a specific transaction not showing up in the relevant sections of BUSY reports? How can I fix this?

A specific transaction may not be showing up in the relevant sections of BUSY reports if it was not recorded correctly or if it was not categorized properly. To fix this, you can review the transaction details and ensure that it is recorded accurately with the correct categorization. If needed, you can edit the transaction and assign it to the appropriate section or category in BUSY.

I want to resolve the issue with my C.G.S.T. and S.G.S.T. not matching correctly. What should I check or do?

Here are some common causes and steps to address the problem:
 Step 1: Check for data entry mistakes invalid tax calculations.
 Step 2: Verify that invoices and transactions are correctly matched with the corresponding C.G.S.T. and S.G.S.T. calculations
 Step 3: Ensure that transactions are reported in the correct tax return period. 
 Step 4: Reconcile with GSTR-1 and GSTR-3B.
 Step 5: Cross-Check Input and Output Tax

Why is the option to select a specific month or quarter missing when I try to generate a GST report in BUSY?

The specific options and features in BUSY may vary depending on the version you are using . However, in many cases, when generating a GST (Goods and Services Tax) report, the software typically allows you to select a specific period, which could be a month or a quarter, for which you want to generate the report. This configuration available into the GST configuration window .

Some transactions are not showing in my GST reports. How can I get all transactions to reflect accurately in the reports?

Some transactions are not showing in my reports, to get all transactions to reflect accurately in the reports you need to make sure that the items selected in those transaction are not skiped for GST reports, you can modify item and disable skip GST report option also you can check sales or purchase type selected in voucher, modify them and disable skip GST report option.

I need to make changes in the entries but I'm concerned about impacting the reports. What process should I follow?

Here are the steps you can take:
 Step 1: Before making any changes, create a backup of the data 
 Step 2: Identify any reports or processes that impact on the data you're modifying. 
 Step 3: Choose a period when the system's usage is low to minimize disruption
 Step 4: After making the changes, thoroughly test the reports that rely on the updated data.

The software is not calculating IGST amount correctly. What should I check in the configuration to fix incorrect IGST amount?

To fix incorrect IGST amount calculation in the software, you should check the 
 Step 1 : Configuration settings related to tax rates and tax calculations.
 Step 2 : Ensure that the correct IGST tax rate is entered and that the tax calculation method is set accurately. 
 Step 3 : Additionally, verify if the software is considering the correct taxable value for IGST calculation.

The GSTR report doesn't display the party name and shows a blank column. How can I fix this in BUSY?

When you open the GSTR2 report in BUSY, you'll see an option called Account to be shown by. If you've entered an alias or print name instead of the Name, then the corresponding column will be blank. To fix this, choose the Name option in the Account to be shown by field. By doing so, the party name will be displayed under its respective column.

What are some common mistakes that can lead to the errors I am facing in accessing reports or file downloads related to GST filing?

common mistakes that can lead to the errors facing in accessing reports or file downloads related to GST filing 
 1. check that you have installed latest version of BUSY 
 2. incorrect username mentioned in GST configuration for download GST return reports. directly from GST portal 
 3. in GST portal API access for 30 days to download GST reports in BUSY was disabled.

I want to generate GSTR- report from previous months but the data seems frozen. How can I unfreeze or regenerate reports for past months?

To unfreeze or regenerate GSTR-1 reports for past months in BUSY, you need to unfreeze it for unfreeze it follow these steps 
 step 1: go to the utilities under administration menu
 step 2: click on data freezing option 
 step 3: select partial or full option and mentioned date range then unfreeze data.
 step 4: then you can regenerate GSTR-1 reports for past months

Frequently AskedQuestions