Frequently Asked Questions

To fix incorrect IGST amount calculation in the software, you should check the 
 Step 1 : Configuration settings related to tax rates and tax calculations.
 Step 2 : Ensure that the correct IGST tax rate is entered and that the tax calculation method is set accurately. 
 Step 3 : Additionally, verify if the software is considering the correct taxable value for IGST calculation.

When you open the GSTR2 report in BUSY, you'll see an option called Account to be shown by. If you've entered an alias or print name instead of the Name, then the corresponding column will be blank. To fix this, choose the Name option in the Account to be shown by field. By doing so, the party name will be displayed under its respective column.

If you are unable to generate GST returns properly after restoring data, you should check the restored data for any incorrect or mismatched information. Make sure that all the necessary details, such as invoice numbers, HSN codes, and tax amounts, are accurate and up to date. If you find any errors, correct them in the restored data and then try generating the GST returns again.

If Gst expense are not showing up correctly in the reports you should check the following 
 steps 
 Step1 open the expense voucher and check GST nature must be B2B expense 
 Step2 check the expense ledger mention in voucher have appropriate tax category and Itc 
 eligibility nature and GST Type 
 Step3 In expense voucher GST must be applied properly on expense

To change your company composition from regular to the composition scheme for GST compliance, you'll need to follow these steps:
 Step 1; Create a new company in your accounting or BUSY.
 Step 2; In the new company setup, make sure to update all the necessary Company details.
 Step 3: the GST configuration process, you should select the composition scheme option. Step 4; Save the Configuration.

If you want to determine your true input tax credit please ensure given below points:
1. Make sure you have do all the entries properly in BUSY
2. Ensure that mapping of all the itc is correct in transactions as well as in itc tagging report
3. Make sure you have the latest version of BUSY
4. Ensure that you have did all the required adjustment for the itc

To check which GSP portal BUSY is trying to use for printing your invoices and bills, you need to follow the below steps:
Step 1: Go to Administration, then select Configuration, then select Features and Options.
Step 2: Then select the GST/VAT option, and you will find the option of GSP configuration. In that window, you can see the GSP portal user name as Webtel and Pinnacle.

If you want to check GST registers in BUSY, please follow these steps:
Step 1: Go to display menu
Step 2: Then click on gst reports 
Step 3: Then click on gst registers
Step 4: Afterwards click on supply outward or Supply Inward  register
Step 5: Then you can view the supply outward or inward  report to check the Taxable value with all bifurcation of all amounts. 

To edit or delete the transaction go to:
 Step 1 : CLick on transactions
 Step2 :Purchase
 Step 3 : Modify
 Step 4 : edit it or save
 Step 5 : To delete simply press F8 key to delete
 Troubleshoot issue with validate GST number in BUSY:
 Step 1 : Verify accuracy of GST enter details
 Step 2 : Pay attention to error while validate GSTIN

For adjusting tax liability of the cancel voucher, you need to post credit note of the liability raised. Further, please follow below mentioned steps for voucher posting.
 Step 1 : Go to transaction tab and click on add credit note w/o.
 Step 2: Debit your Party and Tax account & credit your purchase account.
 Step 3: Specify orginal voucher number and date of the invoice."