Frequently Asked Questions

Tax amount not getting calculated as IGST when doing an inter-state transaction for that make sure while enter transaction for inter-state then you need to select sales or purchase type as a central - mutirate or item wise also make sure that in party master which is selected in transaction correct GST no and state is mentioned. then you can calculate proper GST in transaction.

There are several troubleshooting steps you can take to resolve the issue.
 Step 1: Verify the date range for the report
 Step 2: If you are using a multi-user system, check your user role settings.
 Step 3: Ensure that you are using the latest version of BUSY.
 Step 4: If you suspect data corruption is the issue, consider restoring your data from a previous backup.

To exclude them from GST reports, you can consider the following steps:
 Step 1: Check the customer master data to confirm their GST status.
 Step 2: Non-GST customers should not have a GSTIN associated with them
 Step 3: Examine the transaction entries for these customers to ensure that they are correctly marked as non-GST transactions.
 Step 4: Review the ledger accounts associated with non-GST customers

To generate reports like GST returns in BUSY, please follow below steps : 
 Step 1: navigate the display menu 
 Step 2 : select the Gst reports and thenGSt returns 
 Step 3 : select option Gst Return report. 
 Step 4 : specify the specific date range and enable the bifurcation option 
 Step 5 : click on Ok and viwe the report

If you want to see the GST 3B report please follow given below steps:
Step 1: Go to display menu
Step 2: Then click on GST REPORTS
Step 3: Then click on gst returns
Step 4: Afterwards click on GSTR-3B
Step 5: To know the tax amount you need to pay to the government you need to check provision of it on GST portal then check in its section accordingly

To validate GST number of suppliers in BUSY before filing GST return, you can use the GSTIN Validate feature in BUSY, follow the below steps: 
 Step 1: Go to Transaction tab and click on GST Misc. Utilities. 
 Step 2: Select Validate GSTIN Online option and click on multiple GSTIN 
 Step 3: Load data and select account name and click on validate online.

The difference shows in the invoice taxable amount and in the sales register from the below steps.
 Step 1: If you have applied taxinlcusive sale type then shows difference, you have to calculate according to inclusive calculation.
 Step 2: Ensure the option of show sale purc amount as a taxable amount should be No for the GST reports from the GST VAT option under Administration.

Nil rated items may not be showing under the nil rated value in your sales entry because you may not have specified yes in the data field that allows exempt, nil rated, and zero rated entries to appear under the nil rated section. By default, these entries will be displayed in the B2B invoice section. Make sure to check and update the data field accordingly.

To find some mistakes in accounts that need to be correct, you can follow these steps:
Step 1: Go to the Display menu and click on GST Reports.
Step 2: Select GST Audit Reports and choose Common Mistakes.
This report will show you some mistakes in the Item / Account Master.
Furthermore there might be other mistakes that need to correct so you can check manually and correct them.

To open the GST summary in BUSY after taking a backup, follow these simple steps: 
 Step 1: Go to Display. 
 Step 2: Choose GST Reports. 
 Step 3: Select GST Summaries. 
 Step 4: Click on GST Summary. 
 Step 5: Pick your desired date range and provide the necessary information. 
 Step 6: Press OK or F2 to open the GST summary.