Frequently Asked
Questions

Q: The GSTI report is not showing the purchase details I need as per my business requirements. How can I customize this report?

Customizing the GST report in BUSY, Here's a general approach to customize the GST report : Step 1: Navigate to the GST report from Display menu. Step 2: Add custom column fields in the report . Step 3: set custom column fields as your requirement . Step 4: Save the configuration Step 5 : reload the same report .

Q: Why is the ITC Reclaimed column showing in my GST reports when these amounts are already included in the input tax credit?

The ITC Reclaimed column showing in my GST reports, please follow these steps : Step 1: Incorrect data entry can occur in your GST reports. Step 2: Check the GST portal to confirm that the ITC data submitted Step 3: If you are using GSTR-2A data for auto-populating your ITC, ensure that the reconciliation between your accounting software and GSTR-2A data is accurate.

Q: My ITC claim amount is lower than the actual amount on portal. How can I get it rectified in BUSY?

You should reconcile the GSTR-2B in BUSY to check the correct ITC available. You can also tag the ITC from the Monthly ITC Tagging option to claim the correct amount of ITC. Then can generate the GSTR3B with tagged ITC. Further if you filed the return on portal then you may need to consult to your CA or Accountant to rectify the ITC amount.

Q: I need to do a cross-adjustment between CGST and SGST to match the balances. What is the procedure for doing cross-adjustment in BUSY?

To pass the cross adjustment entry in BUSY follow below steps: Step 1: Go to display menu and select gst reports option. Step 2: Then select gst summary and open the report with specify date range. Step 3: Then press F4 shortcut key to pass cross adjustment entry, it will auto create entry. Step 4: click on save button to save the entry.

Q: How can I filter and view only purchase invoices in the GST report for a specific period? I want to exclude purchase returns.

For viewing the purchase report with excluding the purchase return voucher follow below steps: Step 1: Go to display option and select gst reports. Step 2: Then select gst register and then select purchase register. Step 3: Now mention the date range and make sure to mention N in the consider purchase return option. Step 4: Click on ok button to view report.

Q: I have made separate voucher entries for the same purchase invoice. But in the purchase register report, it is showing as separate lines. I want a single invoice to be shown in one line. How can I do this configuration?

In BUSY, it's important to note that each voucher entry for the same purchase invoice will typically be displayed as separate lines in the purchase register report. There is usually no built-in option to combine multiple voucher entries for the same invoice into a single line on the report. Each voucher entry represents a separate accounting transaction, and BUSY tends to report them individually.

Q: I am unable to adjust my TCS amount in the final account. It still shows the full TCS amount, not reduced by GST. How can I resolve this?

To adjust tcs to output gst adjustment follow below steps: Step 1: Go to display menu and select gst reports option. Step 2: Then select gst summary and open the report with specify date range. Step 3: Then press F4 shortcut key to adjust tcs to output adjustment, it will auto create entry. Step 4: click on save button to save the entry.

Q: Some of my older transactions are not visible anymore in the current version of the software. How can I view historical transaction data entered in previous versions?

Its not an issue of verion in BUSY software; it can be that you split the previous year separately, so it is not showing data, so to view the historical transaction data entered in previous versions, you need to check compatibility with the previous year transaction and historical transaction, and you have to restore your backup data of the previous year and historical transaction.

Q: I need to manually calculate total sales per customer because the system does not show consolidated figures. Is there a way to avoid this manual work?

To Customizing the report in BUSY, Here's a general approach to customize the report : Step 1: Navigate to the report from Display menu. Step 2: Add custom column fields formula basis in the report . Step 3: set custom column fields as your requirement . Step 4: Save the configuration Step 5 : reload the same report .

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Dealer Complaint/Issues

The GSTI report is not showing the purchase details I need as per my business requirements. How can I customize this report?

Customizing the GST report in BUSY, Here's a general approach to customize the GST report : 
 Step 1: Navigate to the GST report from Display menu. 
 Step 2: Add custom column fields in the report . 
 Step 3: set custom column fields as your requirement . 
 Step 4: Save the configuration 
 Step 5 : reload the same report .

Why is the ITC Reclaimed column showing in my GST reports when these amounts are already included in the input tax credit?

The ITC Reclaimed column showing in my GST reports, please follow these steps : 
 Step 1: Incorrect data entry can occur in your GST reports.
 Step 2: Check the GST portal to confirm that the ITC data submitted
 Step 3: If you are using GSTR-2A data for auto-populating your ITC, ensure that the reconciliation between your accounting software and GSTR-2A data is accurate.

My ITC claim amount is lower than the actual amount on portal. How can I get it rectified in BUSY?

You should reconcile the GSTR-2B in BUSY to check the correct ITC available. You can also tag the ITC from the Monthly ITC Tagging option to claim the correct amount of ITC. Then can generate the GSTR3B with tagged ITC.
 Further if you filed the return on portal then you may need to consult to your CA or Accountant to rectify the ITC amount.

I need to do a cross-adjustment between CGST and SGST to match the balances. What is the procedure for doing cross-adjustment in BUSY?

To pass the cross adjustment entry in BUSY follow below steps:
 Step 1: Go to display menu and select gst reports option.
 Step 2: Then select gst summary and open the report with specify date range.
 Step 3: Then press F4 shortcut key to pass cross adjustment entry, it will auto create entry.
 Step 4: click on save button to save the entry.

How can I filter and view only purchase invoices in the GST report for a specific period? I want to exclude purchase returns.

For viewing the purchase report with excluding the purchase return voucher follow below steps:
 Step 1: Go to display option and select gst reports.
 Step 2: Then select gst register and then select purchase register.
 Step 3: Now mention the date range and make sure to mention N in the consider purchase return option.
 Step 4: Click on ok button to view report.

I have made separate voucher entries for the same purchase invoice. But in the purchase register report, it is showing as separate lines. I want a single invoice to be shown in one line. How can I do this configuration?

In BUSY, it's important to note that each voucher entry for the same purchase invoice will typically be displayed as separate lines in the purchase register report. There is usually no built-in option to combine multiple voucher entries for the same invoice into a single line on the report. Each voucher entry represents a separate accounting transaction, and BUSY tends to report them individually.

I am trying to generate a report that shows the quantity of product sold to each party, but I'm unable to get this detail. How can I generate this report?

I am trying to generate a report that shows the quantity of product sold to each partyplease follow steps : 
 Step 1: Go to Display menu . 
 Step 2 : Select Sales Analysis . 
 Step 3 : Select option Item wise 
 Step 4; click on Standard date /Voucehr wise option
 Step 5 : click on okay and open the report.

I am unable to adjust my TCS amount in the final account. It still shows the full TCS amount, not reduced by GST. How can I resolve this?

To adjust tcs to output gst adjustment follow below steps:
 Step 1: Go to display menu and select gst reports option.
 Step 2: Then select gst summary and open the report with specify date range.
 Step 3: Then press F4 shortcut key to adjust tcs to output adjustment, it will auto create entry.
 Step 4: click on save button to save the entry.

Some of my older transactions are not visible anymore in the current version of the software. How can I view historical transaction data entered in previous versions?

Its not an issue of verion in BUSY software; it can be that you split the previous year separately, so it is not showing data, so to view the historical transaction data entered in previous versions, you need to check compatibility with the previous year transaction and historical transaction, and you have to restore your backup data of the previous year and historical transaction.

I need to manually calculate total sales per customer because the system does not show consolidated figures. Is there a way to avoid this manual work?

To Customizing the report in BUSY, Here's a general approach to customize the report : 
 Step 1: Navigate to the report from Display menu. 
 Step 2: Add custom column fields formula basis in the report . 
 Step 3: set custom column fields as your requirement . 
 Step 4: Save the configuration 
 Step 5 : reload the same report .

Frequently AskedQuestions