Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst reports

FAQs

I am unable to adjust my TCS amount in the final account. It still shows the full TCS amount, not reduced by GST. How can I resolve this?

To adjust tcs to output gst adjustment follow below steps:
Step 1: Go to display menu and select gst reports option.
Step 2: Then select gst summary and open the report with specify date range.
Step 3: Then press F4 shortcut key to adjust tcs to output adjustment, it will auto create entry.
Step 4: click on save button to save the entry.

Some of my older transactions are not visible anymore in the current version of the software. How can I view historical transaction data entered in previous versions?

Its not an issue of verion in BUSY software; it can be that you split the previous year separately, so it is not showing data, so to view the historical transaction data entered in previous versions, you need to check compatibility with the previous year transaction and historical transaction, and you have to restore your backup data of the previous year and historical transaction.

I need to manually calculate total sales per customer because the system does not show consolidated figures. Is there a way to avoid this manual work?

To Customizing the report in BUSY, Here's a general approach to customize the report : 
Step 1: Navigate to the report from Display menu.
Step 2: Add custom column fields formula basis in the report .
Step 3: set custom column fields as your requirement .
Step 4: Save the configuration
Step 5 : reload the same report .

I need to do a cross-adjustment between CGST and SGST to match the balances. What is the procedure for doing cross-adjustment in BUSY?

To pass the cross adjustment entry in BUSY follow below steps:
Step 1: Go to display menu and select gst reports option.
Step 2: Then select gst summary and open the report with specify date range.
Step 3: Then press F4 shortcut key to pass cross adjustment entry, it will auto create entry.
Step 4: click on save button to save the entry.

How can I filter and view only purchase invoices in the GST report for a specific period? I want to exclude purchase returns.

For viewing the purchase report with excluding the purchase return voucher follow below steps:
Step 1: Go to display option and select gst reports.
Step 2: Then select gst register and then select purchase register.
Step 3: Now mention the date range and make sure to mention N in the consider purchase return option.
Step 4: Click on ok button to view report.

I have all the purchase invoices uploaded and ITC claimed correctly in the software on a monthly basis. Despite this, why is the total claim amount for the quarter lower in the GST report than the actual amount claimed?

If the total amount of ITC claimed in the GST report of BUSY does not match the actual amount claimed on the portal, it is possible that changes were made after claiming ITC or some ITC was mistakenly missed during the claim. To address this, it is recommended to manually cross verify both the GST report and portal data to identify any discrepancies.

The GST report in BUSY is not showing the breakup for each month. It is combining everything into one annual report. How can I change this to view reports by month/quarter?

To address this problem, consider the following steps:
Step 1: Navigate to the Display section within the software.
Step 2: Choose the specific GST report you want to generate, such as GSTR-1 for monthly sales data.
Step 3: In the report settings or configuration, set the date range to Monthly.
Step 4: Click on the Generate button to generate the monthly GST report.

I need to file monthly GST returns but BUSY is only allowing me to generate an annual summarized GST report. How can I modify the settings to generate monthly reports?

To address this problem, consider the following steps:
Step 1: Navigate to the Display section within the software.
Step 2: Choose the specific GST report you want to generate, such as GSTR-1 for monthly sales data.
Step 3: In the report settings or configuration, set the date range to Monthly.
Step 4: Click on the Generate button to generate the monthly GST report.

I am unable to select the month/period for generating my GST report in BUSY. It only shows me the full year summarized. What should I do to fix this?

To address this problem, consider the following steps:
Step 1: Navigate to the Display section within the software.
Step 2: Choose the specific GST report you want to generate, such as GSTR-1 for monthly sales data.
Step 3: In the report settings or configuration, set the date range to Monthly.
Step 4: Click on the Generate button to generate the monthly GST report.

The supply output register report is only showing a limited number of items per HSN code. How can I see all the items for each HSN code?

To see supply outward report with all HSN codes in BUSY, you can follow these steps:
Step 1: Go to Display menu and click on GST Reports.
Step 2: Select GST Registers then Supply Outward Register.
Step 3: Enter the date range and set Y on Show Qty Details then open the report.
Now, you can check sale of all the HSN codes.