Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I view exempt, nil rated and zero rated items distinctly in GST reports?

To view exempt, nil rated, and zero rated items distinctly in GST reports, you need to specify yes in the data field for showing exempt, nil rated, and zero rated entries separately. This will display these entries under the nil rated, exempted, and non-GST section of the report. If you do not specify yes, these entries will be displayed in the B2B invoice section.

What are the different tables under which ITC amounts show in Gstrb report?

Find out the tables which show ITC amounts in Gstr3b report 
Step 1 : ITC details showed in Table 4 in GStr3b
Step 2 : 4a show ITC available amount
Step 3 : 4b Show ITC reversed amount
Step 4 : 4c show ITC Net ITC available amount
Step 5 : 4d show ITC reversed amount and ineligible ITC amount

How can I validate or cross-verify GST calculations within each voucher in BUSY?

To validate or cross-verify GST calculations within each voucher in BUSY, follow these steps: 
Step 1:Go to display and open GST reports.
Step 2:Select GST audit reports.
Step 3:Check for invalid tax rates in vouchers; this helps you review item-wise GST and identify voucher-wise GST mismatches.
Additionally, you can use the reconcile accounts & GST option for further verification.

Where can I find information about my input and output details?

If you want to check your input and output details then you can check GST summary by following these steps:
Step 1: Go to display menu then select GST reports option.
Step 2: Select GST summaries and click on GST summary.
Step 3: Enter the date range then open the report and here can view your input and output details based on the transactions you have feeded.

How can I add products/services in BUSY?

here are the steps to add products/services in BUSY:
Step 1: Go to the Masters menu.
Step 2: Select Product/Service Master.
Step 3: Click on the Add button to create a new product or service.
Step 4: Fill in the required details such as name, code, unit, and rate.
Step 5: Click on the Save button to add the product or service to BUSY.

I have all the purchase invoices uploaded and ITC claimed correctly in the software on a monthly basis. Despite this, why is the total claim amount for the quarter lower in the GST report than the actual amount claimed?

If the total amount of ITC claimed in the GST report of BUSY does not match the actual amount claimed on the portal, it is possible that changes were made after claiming ITC or some ITC was mistakenly missed during the claim. To address this, it is recommended to manually cross verify both the GST report and portal data to identify any discrepancies.

The GST report in BUSY is not showing the breakup for each month. It is combining everything into one annual report. How can I change this to view reports by month/quarter?

To address this problem, consider the following steps:
Step 1: Navigate to the Display section within the software.
Step 2: Choose the specific GST report you want to generate, such as GSTR-1 for monthly sales data.
Step 3: In the report settings or configuration, set the date range to Monthly.
Step 4: Click on the Generate button to generate the monthly GST report.

I need to file monthly GST returns but BUSY is only allowing me to generate an annual summarized GST report. How can I modify the settings to generate monthly reports?

To address this problem, consider the following steps:
Step 1: Navigate to the Display section within the software.
Step 2: Choose the specific GST report you want to generate, such as GSTR-1 for monthly sales data.
Step 3: In the report settings or configuration, set the date range to Monthly.
Step 4: Click on the Generate button to generate the monthly GST report.

I am unable to select the month/period for generating my GST report in BUSY. It only shows me the full year summarized. What should I do to fix this?

To address this problem, consider the following steps:
Step 1: Navigate to the Display section within the software.
Step 2: Choose the specific GST report you want to generate, such as GSTR-1 for monthly sales data.
Step 3: In the report settings or configuration, set the date range to Monthly.
Step 4: Click on the Generate button to generate the monthly GST report.

The supply output register report is only showing a limited number of items per HSN code. How can I see all the items for each HSN code?

To see supply outward report with all HSN codes in BUSY, you can follow these steps:
Step 1: Go to Display menu and click on GST Reports.
Step 2: Select GST Registers then Supply Outward Register.
Step 3: Enter the date range and set Y on Show Qty Details then open the report.
Now, you can check sale of all the HSN codes.
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