Frequently Asked
Questions

Q: I am unable to see the name of the party in the GSTI report. How can I get the party name to show in this report?

In BUSY, to see the party name in the GSTI report, you can use the Account to be shown by option. This feature allows you to display the party name in the same report according to your selection. By choosing this option, you can make sure that the party names appear in your GSTI report, helping you easily identify the parties involved in your transactions.

Q: What are some common mistakes that can lead to the errors I am facing in accessing reports or file downloads related to GST filing?

common mistakes that can lead to the errors facing in accessing reports or file downloads related to GST filing 1. check that you have installed latest version of BUSY 2. incorrect username mentioned in GST configuration for download GST return reports. directly from GST portal 3. in GST portal API access for 30 days to download GST reports in BUSY was disabled.

Q: I want to generate GSTR- report from previous months but the data seems frozen. How can I unfreeze or regenerate reports for past months?

To unfreeze or regenerate GSTR-1 reports for past months in BUSY, you need to unfreeze it for unfreeze it follow these steps step 1: go to the utilities under administration menu step 2: click on data freezing option step 3: select partial or full option and mentioned date range then unfreeze data. step 4: then you can regenerate GSTR-1 reports for past months

Q: The tax amount is not reflecting correctly in my profit & loss account. Where can I see the breakup of the tax components?

Tax amount is a part of duties and taxes which is not a part of profit and loss. To check tax breakups you can check GST Summary in BUSY by using these steps: Step 1: Go to Display menu and click on GST Reports. Step 2: Select GST Summaries and click on GST Summary. Step 3: Enter the date range and can see the report.

Q: How can i validate multiple gstin in BUSY?

You can validate multiple GSTIN in BUSY by following below steps: Step1: Go to Transaction menu and click on gst miscellaneous section Step2: Then click on validate GSTIN online and select multiple GSTIN option Step3: Now select required option as per your requirement and load data by click on teh same Step4: Then select account as per your requirement and validate it by click on validate online option

Q: How can I add products/services in BUSY?

here are the steps to add products/services in BUSY: Step 1: Go to the Masters menu. Step 2: Select Product/Service Master. Step 3: Click on the Add button to create a new product or service. Step 4: Fill in the required details such as name, code, unit, and rate. Step 5: Click on the Save button to add the product or service to BUSY.

Q: I want to understand how to account for GST and AGS correctly in BUSY when input credit is not allowed. Please guide.

AGS tax not available in BUSY for understand how to account GST tax in BUSY when input credit not allowed follow the below steps step 1: while entered purchase transaction select ITC eligibility as Section 17(5)-Ineligible ITC for non creditable GST step 2: entered all relevant deatils in transaction like item details , qty , price and tax then save transaction

Q: The GSTI report is not showing the purchase details I need as per my business requirements. How can I customize this report?

Customizing the GST report in BUSY, Here's a general approach to customize the GST report : Step 1: Navigate to the GST report from Display menu. Step 2: Add custom column fields in the report . Step 3: set custom column fields as your requirement . Step 4: Save the configuration Step 5 : reload the same report .

Q: Why is the ITC Reclaimed column showing in my GST reports when these amounts are already included in the input tax credit?

The ITC Reclaimed column showing in my GST reports, please follow these steps : Step 1: Incorrect data entry can occur in your GST reports. Step 2: Check the GST portal to confirm that the ITC data submitted Step 3: If you are using GSTR-2A data for auto-populating your ITC, ensure that the reconciliation between your accounting software and GSTR-2A data is accurate.

Q: My ITC claim amount is lower than the actual amount on portal. How can I get it rectified in BUSY?

You should reconcile the GSTR-2B in BUSY to check the correct ITC available. You can also tag the ITC from the Monthly ITC Tagging option to claim the correct amount of ITC. Then can generate the GSTR3B with tagged ITC. Further if you filed the return on portal then you may need to consult to your CA or Accountant to rectify the ITC amount.

Find Solutions to Common Issues Related to taxation - gst reports

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Dealer Complaint/Issues

I am unable to see the name of the party in the GSTI report. How can I get the party name to show in this report?

In BUSY, to see the party name in the GSTI report, you can use the Account to be shown by option. This feature allows you to display the party name in the same report according to your selection. By choosing this option, you can make sure that the party names appear in your GSTI report, helping you easily identify the parties involved in your transactions.

What are some common mistakes that can lead to the errors I am facing in accessing reports or file downloads related to GST filing?

common mistakes that can lead to the errors facing in accessing reports or file downloads related to GST filing 
 1. check that you have installed latest version of BUSY 
 2. incorrect username mentioned in GST configuration for download GST return reports. directly from GST portal 
 3. in GST portal API access for 30 days to download GST reports in BUSY was disabled.

I want to generate GSTR- report from previous months but the data seems frozen. How can I unfreeze or regenerate reports for past months?

To unfreeze or regenerate GSTR-1 reports for past months in BUSY, you need to unfreeze it for unfreeze it follow these steps 
 step 1: go to the utilities under administration menu
 step 2: click on data freezing option 
 step 3: select partial or full option and mentioned date range then unfreeze data.
 step 4: then you can regenerate GSTR-1 reports for past months

The tax amount is not reflecting correctly in my profit & loss account. Where can I see the breakup of the tax components?

Tax amount is a part of duties and taxes which is not a part of profit and loss. To check tax breakups you can check GST Summary in BUSY by using these steps:
 Step 1: Go to Display menu and click on GST Reports.
 Step 2: Select GST Summaries and click on GST Summary.
 Step 3: Enter the date range and can see the report.

How can i validate multiple gstin in BUSY?

You can validate multiple GSTIN in BUSY by following below steps:
Step1: Go to Transaction menu and click on gst miscellaneous section
Step2: Then click on validate GSTIN online and select multiple GSTIN option 
Step3: Now select required option as per your requirement and load data by click on teh same
Step4: Then select account as per your requirement and validate it by click on validate online option

How can I add products/services in BUSY?

here are the steps to add products/services in BUSY:
 Step 1: Go to the Masters menu.
 Step 2: Select Product/Service Master.
 Step 3: Click on the Add button to create a new product or service.
 Step 4: Fill in the required details such as name, code, unit, and rate.
 Step 5: Click on the Save button to add the product or service to BUSY.

I want to understand how to account for GST and AGS correctly in BUSY when input credit is not allowed. Please guide.

AGS tax not available in BUSY 
 for understand how to account GST tax in BUSY when input credit not allowed follow the below steps 
 step 1: while entered purchase transaction select ITC eligibility as Section 17(5)-Ineligible ITC for non creditable GST 
 step 2: entered all relevant deatils in transaction like item details , qty , price and tax then save transaction

The GSTI report is not showing the purchase details I need as per my business requirements. How can I customize this report?

Customizing the GST report in BUSY, Here's a general approach to customize the GST report : 
 Step 1: Navigate to the GST report from Display menu. 
 Step 2: Add custom column fields in the report . 
 Step 3: set custom column fields as your requirement . 
 Step 4: Save the configuration 
 Step 5 : reload the same report .

Why is the ITC Reclaimed column showing in my GST reports when these amounts are already included in the input tax credit?

The ITC Reclaimed column showing in my GST reports, please follow these steps : 
 Step 1: Incorrect data entry can occur in your GST reports.
 Step 2: Check the GST portal to confirm that the ITC data submitted
 Step 3: If you are using GSTR-2A data for auto-populating your ITC, ensure that the reconciliation between your accounting software and GSTR-2A data is accurate.

My ITC claim amount is lower than the actual amount on portal. How can I get it rectified in BUSY?

You should reconcile the GSTR-2B in BUSY to check the correct ITC available. You can also tag the ITC from the Monthly ITC Tagging option to claim the correct amount of ITC. Then can generate the GSTR3B with tagged ITC.
 Further if you filed the return on portal then you may need to consult to your CA or Accountant to rectify the ITC amount.

Frequently AskedQuestions