Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Why are non-GST supply amounts not showing correctly in my GSTR-B returns?

Check few possible reason below: 
1 : It is important to ensure that all non-GST supplies are properly recorded in the software to reflect accurately in the GSTR-3B returns.
2 : Check that you are specify non gst tax category in item master or not
3 : You can check invalid tax in voucher of gst audit report. and then made the change

Can I export my ITC claim register party-wise? If so, how?

to generate the ITC claim register for a custom date range, please folllow below stwps : 
Step 1: nevigate the transaction menu
Step 2: select GST misc Utilities and then ITC claim register
Step 3: click on party wise option
Step 4 : specify the party and view the report
Step 5: select the export option top of the reprt

What are the different reports and registers available for GST filing?

BUSY offers various reports and registers for GST filing purpose.
1.GST summary: This GST report will show GST adjustments by calculating Input Tax, Output Tax, Tax Payable and so on.
2.GST returns: This menu will display various GST return to view return data as per GST norms such as GSTR1, GSTR2, GSTR3B, GSTR9 and so on.
3.GST registers:This menu wil show sales and purchase register with GST bifurcation.

How do I navigate to the display screen in BUSY?

To navigate to the display screen in BUSY, please follow the steps : 
Step 1: In computer select the BUSY Icon and Click on it
Step 2 : Opme the BUSY software with login credencial
Step 3: Go to the Administratio menu
Step 4: Select configuration
Step 5: click on Features and option
Step 6 : select Display Settings

How can i validate multiple gstin in BUSY?

You can validate multiple GSTIN in BUSY by following below steps:
Step1: Go to Transaction menu and click on gst miscellaneous section
Step2: Then click on validate GSTIN online and select multiple GSTIN option
Step3: Now select required option as per your requirement and load data by click on teh same
Step4: Then select account as per your requirement and validate it by click on validate online option

I have made separate voucher entries for the same purchase invoice. But in the purchase register report, it is showing as separate lines. I want a single invoice to be shown in one line. How can I do this configuration?

In BUSY, it's important to note that each voucher entry for the same purchase invoice will typically be displayed as separate lines in the purchase register report. There is usually no built-in option to combine multiple voucher entries for the same invoice into a single line on the report. Each voucher entry represents a separate accounting transaction, and BUSY tends to report them individually.

I am trying to generate a report that shows the quantity of product sold to each party, but I'm unable to get this detail. How can I generate this report?

I am trying to generate a report that shows the quantity of product sold to each partyplease follow steps : 
Step 1: Go to Display menu .
Step 2 : Select Sales Analysis .
Step 3 : Select option Item wise
Step 4; click on Standard date /Voucehr wise option
Step 5 : click on okay and open the report.

I am unable to adjust my TCS amount in the final account. It still shows the full TCS amount, not reduced by GST. How can I resolve this?

To adjust tcs to output gst adjustment follow below steps:
Step 1: Go to display menu and select gst reports option.
Step 2: Then select gst summary and open the report with specify date range.
Step 3: Then press F4 shortcut key to adjust tcs to output adjustment, it will auto create entry.
Step 4: click on save button to save the entry.

Some of my older transactions are not visible anymore in the current version of the software. How can I view historical transaction data entered in previous versions?

Its not an issue of verion in BUSY software; it can be that you split the previous year separately, so it is not showing data, so to view the historical transaction data entered in previous versions, you need to check compatibility with the previous year transaction and historical transaction, and you have to restore your backup data of the previous year and historical transaction.

I need to manually calculate total sales per customer because the system does not show consolidated figures. Is there a way to avoid this manual work?

To Customizing the report in BUSY, Here's a general approach to customize the report : 
Step 1: Navigate to the report from Display menu.
Step 2: Add custom column fields formula basis in the report .
Step 3: set custom column fields as your requirement .
Step 4: Save the configuration
Step 5 : reload the same report .
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