Frequently Asked Questions

To pass the cross adjustment entry in BUSY follow below steps:
 Step 1: Go to display menu and select gst reports option.
 Step 2: Then select gst summary and open the report with specify date range.
 Step 3: Then press F4 shortcut key to pass cross adjustment entry, it will auto create entry.
 Step 4: click on save button to save the entry.

For viewing the purchase report with excluding the purchase return voucher follow below steps:
 Step 1: Go to display option and select gst reports.
 Step 2: Then select gst register and then select purchase register.
 Step 3: Now mention the date range and make sure to mention N in the consider purchase return option.
 Step 4: Click on ok button to view report.

AGS tax not available in BUSY 
 for understand how to account GST tax in BUSY when input credit not allowed follow the below steps 
 step 1: while entered purchase transaction select ITC eligibility as Section 17(5)-Ineligible ITC for non creditable GST 
 step 2: entered all relevant deatils in transaction like item details , qty , price and tax then save transaction

Customizing the GST report in BUSY, Here's a general approach to customize the GST report : 
 Step 1: Navigate to the GST report from Display menu. 
 Step 2: Add custom column fields in the report . 
 Step 3: set custom column fields as your requirement . 
 Step 4: Save the configuration 
 Step 5 : reload the same report .

The ITC Reclaimed column showing in my GST reports, please follow these steps : 
 Step 1: Incorrect data entry can occur in your GST reports.
 Step 2: Check the GST portal to confirm that the ITC data submitted
 Step 3: If you are using GSTR-2A data for auto-populating your ITC, ensure that the reconciliation between your accounting software and GSTR-2A data is accurate.

You should reconcile the GSTR-2B in BUSY to check the correct ITC available. You can also tag the ITC from the Monthly ITC Tagging option to claim the correct amount of ITC. Then can generate the GSTR3B with tagged ITC.
 Further if you filed the return on portal then you may need to consult to your CA or Accountant to rectify the ITC amount.

Here are steps you can take: 
 Step 1: a simple refresh can resolve display problems.
 Step 2: Check Browser Compatibility
 Step 3: Clear your browser's cache and cookies.
 Step 4 : A stable and fast internet connection is essential. 
 Step 5: Ensure that your BUSY is up to date
 Step 6: Confirm that your user account has the necessary permissions to access

The correct way to enter business transaction details in BUSY for accurate GST return filing is to ensure that all relevant information such as invoice numbers, invoice dates, customer/supplier details, item details, HSN codes, tax rates, and taxable amounts are entered correctly and accurately. It is important to double-check the entered data to avoid any errors or discrepancies in the GST return filing process.

If your accounts are still not balancing after making T1 additional entries, you should check for any other mismatched or incorrect entries in your accounting records. It is important to review all the entries and ensure they are accurately recorded and categorized. Additionally, you may want to verify if any adjustments or corrections need to be made to previous entries to resolve the imbalance.

If you are unable to open the Eway bill Audit report then refer the steps below:
1. Firstly need to identify that is there any voucher on which eway bill has been enabled but not generated as the report will show only those vouchers details.
2. Check that you have choosed the relevant date range or not.
3. Check that any Error message is appearing or not.