Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I know if I need to make any GST payment to the government for a particular month in BUSY?

In GST summary reports and GST returns, it is common to see exempted values consolidated into a single figure. This consolidation is a standard practice in GST reporting, where exempted supplies are not broken down into individual transactions but instead aggregated as a single value. This simplifies the reporting process and makes it easier to present the required information to tax authorities.

Why am I getting an error while opening my company file in BUSY after updating to the latest version?

Here are some common reasons and solutions, please follow steps : 
Step 1: Check the software's documentation or release notes for information on file compatibility.
Step 2: the file has become corrupted during the update process or for other reasons, you may need to restore from a backup
Step 3: Re-run the update process and ensure it completes without interruptions.

The date range is incorrect in my GST report. How can I change or update the date parameters?

In BUSY software, change or update the date parameters following these general steps:
Step 1: Once you are logged into the software, look for the Display menu.
Step 2: Within the Display menu, you should find a submenu or option related to Reports.
Step 3: Click on it to proceed.
Step 5:Specify the date range of yearly and open the reort .

Some of my purchase invoices are showing as missing/not captured in my GST return. Why is this happening?

There are several reasons due to your purchase data not showing in gst returns 
1. Gst return not filed
2. incorrect data entry
3. Applying wrong tax in invoice
4. Due to portal glitch
5. While uploading GST return selecting wrong date range
6. If using old BUSY release in that case also this issue occurs

What is the recommended way to diagnose discrepancies in sales figures between different reports in BUSY?

The recommended way to diagnose discrepancies in sales figures between different reports in BUSY is to check the reports day-wise to pinpoint the date the discrepancy started. This will help in identifying any specific transactions or data that may be causing the inconsistency. Additionally, cross-checking the sales invoices, GST returns, and balance sheets can help identify the root cause of the discrepancy.

Why are multi-rate vouchers creating issues in getting correct exempted and taxable values in my reports?

Here's why such vouchers can cause problems and how to address them:
Step 1: Multi-rate vouchers can be complex, especially when dealing with items or services subject to different GST rates
Step 2: If tax rates are not assigned correctly to each item or service.
Step 3: In multi-rate vouchers, ensuring the correct HSN/SAC codes for each item or service is essential.

How should I adjust GST liability and payment in BUSY Accounting Software?

Please follow the below steps:
Step 1: Go to display menu
Step 2: Click on gst report
Step 3: Click on gst summary and open it
Step 4: Then press F4 to adjust liability select input/output adjustment option and save the gst adjustment entry
Setp 5: Then press F4 on gst summary report & select Regular GST Payment option and save the payment entry.

How can I get GST details for the last months?

In GST summary reports and GST returns, it is common to see exempted values consolidated into a single figure. This consolidation is a standard practice in GST reporting, where exempted supplies are not broken down into individual transactions but instead aggregated as a single value. This simplifies the reporting process and makes it easier to present the required information to tax authorities.

How do I generate the GSTR- report in BUSY software?.

To generate the GSTR-1 report in BUSY follow the below steps
Step1: Go to the GST reports option under Display menu
step 2: open GST returns option in GST reports & click on GSTR 1 report
step 3: then select Month which you want to open report also there is another option select relavent option related GST & open report

Why is it not highlighted for the composition dealer?

It is not highlighted for the composition dealer, we need to register as composition dealer, please follow below steps to register as composition:
Step 1: Go to administration menu and then configuration tab
Step 2: And then select Features and options and select GST and Vat option
Step 3: In the configuration window , in the type field you have to select Composition.
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