Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I need to add separate columns for freight charges in the report. What steps should I follow to customize this report?

Customizing the report in BUSY, Here's a general approach to customize the report : 
Step 1: Navigate to the report from Display menu.
Step 2: Add custom column fields in the report .
Step 3: set custom column fields as your requirement .
Step 4: Save the configuration
Step 5 : reload the same report .

How can I ensure nil rated items reflect in the nil rated value instead of getting mixed with taxable amount?

To ensure that nil rated items reflect in the nil rated value instead of getting mixed with the taxable amount, you need to specify Yes in the Show exempt NRZR entries in taxable invoice separately option. This will separate the exempt, nil rated, and zero rated entries in the voucher and display them under the nil rated exempted and non-GST section.

Why am I getting an error when trying to export GST reports to Excel? It was working fine earlier.

If you are facing an error while export gst report in excel then check below steps:
Step 1: Ensure to check BUSY and excel are installed in same drive
Step 2: Make sure to that excel version is above 2010
Step 3: if still facing a problem then repair excel from control panel and restart system then check

Why don't the standard sales reports show item name along with HSN code? How can I view both together?

The standard sales reports in BUSY do not show the item name along with the HSN code. However, you can customize the report format to include both the item name and HSN code together. By modifying the report format, using custom column you can add the necessary columns to display the item name and HSN code simultaneously in the sales reports.

Some amounts/totals are showing double in my reports. What could cause this and how can I fix it?

If Some amounts/totals are showing double in your reports, you need to check the below reasons: 
1. It can be a duplicate invoice.
2. It can be that the report is not showing in the update, so you need to update the GST summary.
3. It can be that you have entered the double tax in the voucher.

I am unable to generate a GST report showing % GST items. How can I get this report?

To generate GST Report showing 0% gst items you can follow the steps 
Step1 Go to display menu and click on GST Reports
step2 Click on GST Register then click on supply outward register
Step3 select all party and select date range and OK
Step4 Now press F7 to filter and Filter report on tax rates 0%

Why is the GST amount showing in GSTR even though the entry is not complete in BUSY

The GST amount may be showing in GSTR even though the entry is not complete in BUSY because the software may calculate and display the GST amount based on the available information or partial data entered. It is important to ensure that all necessary details and complete information are entered correctly in order to accurately reflect the GST amount in GSTR.

I am unable to generate the monthly audit report. How can I get this report in BUSY?

To generate a monthly audit report in BUSY, you will typically follow these steps:
Step 1: Look for the Audit trail Reports section in the Display menu. Step 2: In the Check list Reports section, locate the Audit trail Report option.
Step 3 : Specify the Date Range
Step 4 : Click the Generate button to generate the monthly audit report.

I need help modifying an existing report format in BUSY. What is the process to customize reports?

Customizing the report in BUSY, Here's a general approach to customize the report : 
Step 1: Navigate to the report from Display menu.
Step 2: Add custom column fields in the report .
Step 3: set custom column fields as your requirement .
Step 4: Save the configuration
Step 5 : reload the same report .

How can I check the total sales of a party for the whole financial year?

Check the total sales of a party for the whole financial year,please follow steps : 
Step 1: Go to Display menu .
Step 2 : Select account books and then account register .
Step 3 : Select option sales register
Step 4; click on one party option
Step 5 : click on okay and open the report.
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