Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I want to add the vendor's GST number in my purchase reports. Is there any setting or configuration I need to enable to show GST numbers in my reports?

Yes you can add vendor's GST number in your purchase report follow these steps
step 1: Go to the account books under display menu
step 2: open account account registeed udner and click on purchase report.
step 3: mentioned relevant dates and enabled party GSTIN no option then open report you can see GST no column in purchase report

The item details are not showing in the custom column I added in the supply output register report. What do I need to do to see the item details?

If you added a custom column of item name in supply outward register but not showing in the report, then you need to follow these steps:
Step 1: Reopen the report with format name which you have created.
Step 2: Check the category for add item name is to be Inventory Vouchers(Body).
Step 3: Check the field name should be ITEM_NAME.

I want to view a report of all the ITCs I have claimed so far, grouped by month or period. How can I generate this report in BUSY?

Here are the steps to check ITC claimed report or summary in BUSY :
Step 1: Go to Display menu
Step 2: Click on Gst reports
Step 3: Then click on gst register option
Step 4: Then click on ITC Claimed summary or register
Step 5: here you are checked list of Cliamed ITC report in BUSY

I am not able to understand which dates in the portal correspond to purchase bill date, voucher date etc. Can you explain what each date column represents?

To understand which dates in the portal correspond to the purchase bill date and voucher date, you need to check the below explanation:
Purchase bill date: the purchase bill date is the actual purchase bill date, which is the supplier's actual purchase date.
Voucher date: voucher date is the purchaser's entry date in his books of account for its purchase voucher.

I made no changes but suddenly there is a variation in my GST liability this month compared to previous months. How to find the cause?

Here's how to find the reason for the change:
Step 1: Review Sales and Purchase Records
Step 2: Verify that you haven't missed reporting any transactions.
Step 3: Reconcile your GSTR-1 (outward supplies) and GSTR-3B (GST liability) returns Step 4: Look for data entry errors, such as incorrect invoice values, tax rates, or GSTIN details. Step 5: Review Amendments and Adjustments

The software is double counting and showing the same voucher multiple times in reports. Why is this happening and how can I avoid it?

If your accounting software is double-counting and showing the same voucher multiple times in reports, please follow steps: 
Step 1: The most common reason for double-counting is duplicate voucher entries.
Step 2: Audit Your Entries with using Audit trail report from display menu.
Step 3: Reconcile your accounts regularly
Step 4: Use unique transaction references or numbers for each voucher

Once e-invoicing is enabled, will the invoices automatically reflect in my GST returns? Or do I still need to manually enter invoice details?

Yes, if you generate E-invoice through BUSY, it will reflect in the GSTR. When you open GSTR-1, it shows the option 'Skip E-Invoices.' If you press 'Y' to skip E-invoice, then it will not reflect in the GSTR-1 report. If you press 'N,' then it will show in GSTR-Step 1. 
When you generate an E-invoice, it automatically reflects in GST.

How can I customize or modify the existing reports in BUSY if they do not show me the invoice details I need?

Customizing the report in BUSY, Here's a general approach to customize the report : 
Step 1: Navigate to the report from Display menu.
Step 2: Add custom column fields in the report .
Step 3: set custom column fields as your requirement .
Step 4: Save the configuration
Step 5 : reload the same report .

I want to generate bill-wise reports in BUSY but am only able to see consolidated reports. How can I get bill-wise reports?

To get bill-wise reports in BUSY:
Step 1:Go to the GST report section.
Step 2:Choose GST Registers.
Step 3:Select either Sales Register or Purchase Register based on your need.
Step 4:Opt for a combined register.
Step 5:Choose Bill-wise.
Step 6:Select both B2B and B2C.
Step 7:Set additional parameters like account range and date range.
Step 8:Your bill-wise report will be generated.

I am unable to see the tax rate column in my sales reports in BUSY. What should I do to enable this?

Customizing the report in BUSY, Here's a general approach to customize the report : 
Step 1: Navigate to the report from Display menu.
Step 2: Add custom column fields in the report .
Step 3: set custom column fields as your requirement .
Step 4: Save the configuration
Step 5 : reload the same report .
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