Frequently Asked
Questions

Q: What are the different GST reports available in BUSY and how can I generate them?

There are multiple GST reports available in BUSY such as GST R1, GST R2, GSTR 3B, GSTR 4, GSTR 9, and more. To generate these reports follow below steps : 1.Go to the Display 2.GST Reports section in the software and select the desired report. 3.Then, enter the required details and click on the Generate button to generate the report.

Q: How can I ensure the government templates I download from BUSY are up-to-date and accurate?

To ensure that the government templates you download from BUSY are up-to-date and accurate, you should regularly check for updates on the GST portal. The government keeps updating the templates, so it's important to download the latest version from the official portal. Additionally, make sure to follow the instructions provided by BUSY for downloading and using the templates correctly.

Q: How can I check the report for invalid tax applied in voucher in BUSY?

To check the invalid tax rate in voucher report, follow these steps: Step 1: Go to administration section then click on gst report. Step 2: Choose gst audit report then click on invalid tax rate in voucher Step 3: Now, select the sales or purchase or accounting voucher option to view the report then specify the date range and open the report.

Q: I am unable to see the accurate laser balance in my reports. What should I do to resolve this?

to see the accurate laser balance in reports make ensure few things in BUSY 1. for that you can run update master balance utility under house-keeping menu. 2. Verify if the opening balance for the relevant accounts is correctly entered. 3. verify the transaction tag under correct party master . 4. also while open ledger select correct date range

Q: I am trying to generate GST reports but cannot see the options. Where can I find the GST reports?

If you are trying to generate GST reports but canot see the options then you need to follow below points Step 1:Go to display then search for GST reports if you are still not able to view that section then you need to contact your adminstrator or superuser to give you a full access for this reports.

Q: I made an online sale to a registered customer but it is considered BC. Why is this happening?

If your online sale to a registered customer is categorized as B2C (Business to Consumer), it could be due to the absence of a entered GST number or issues with billing details. B2C sales commonly occur when dealing with unregistered parties or individual consumers. Kindly verify the customer's GST number and ensure accurate billing details to address this matter.

Q: I made a purchase return but it is not reflecting in my GSTR-B report. What should I do?

If a purchase return is not reflecting in your GSTR-2B report, you should take the following steps to address this issue: Step 1: Double-check that the purchase return has been correctly entered into your accounting Step 2: Confirm whether the purchase return is reflected in your GSTR-2A Step 3: Reconcile your purchase returns with your GSTR-2A and GSTR-2B reports.

Q: Where can I find the option to show sale and purchase as taxable amount in GST report in BUSY?

If you want to show sales and purchase amount as taxable amount in gst reports then follow the below steps: Step 1: Go to administation section then click on configuration tab and choose features and option. Step 2: Now, choose Gst vat tab then tick on show sales purchases amount as taxable amount in gst report then save the configuration.

Q: My cheque payments are not showing in the software. How can I enter details of payments made by cheque?

Here are steps to correctly record a payment towards made by cheques: Step 1 : Create or choose an expense account specifically for late fees. Step 2: create a new transaction to record the payment. Step 3: Enterc the account details an d mounts Step 4: apply tax correctly Step 5: save the payment voucher

Q: How can I build and register petrol tanks on the GST portal? What is the process for doing this?

Building and registering petrol tanks on the GST portal is not a process that is mentioned in the available information. The GST portal is primarily used for registering and managing Goods and Services Tax (GST) related activities. It is recommended to consult the official GST portal or relevant authorities for specific information on building and registering petrol tanks.

Find Solutions to Common Issues Related to taxation - gst reports

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

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Implementation

Dealer Complaint/Issues

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Dealer Complaint/Issues

What are the different GST reports available in BUSY and how can I generate them?

There are multiple GST reports available in BUSY such as GST R1, GST R2, GSTR 3B, GSTR 4, GSTR 9, and more. 
To generate these reports follow below steps :
1.Go to the Display 
2.GST Reports section in the software and select the desired report. 
3.Then, enter the required details and click on the Generate button to generate the report.

How can I ensure the government templates I download from BUSY are up-to-date and accurate?

To ensure that the government templates you download from BUSY are up-to-date and accurate, you should regularly check for updates on the GST portal. The government keeps updating the templates, so it's important to download the latest version from the official portal. Additionally, make sure to follow the instructions provided by BUSY for downloading and using the templates correctly.

How can I check the report for invalid tax applied in voucher in BUSY?

To check the invalid tax rate in voucher report, follow these steps:
Step 1: Go to administration section then click on gst report.
Step 2: Choose gst audit report then click on invalid tax rate in voucher
Step 3: Now, select the sales or purchase or accounting voucher option to view the report then specify the date range and open the report.

I am unable to see the accurate laser balance in my reports. What should I do to resolve this?

to see the accurate laser balance in reports make ensure few things in BUSY
 1. for that you can run update master balance utility under house-keeping menu.
 2. Verify if the opening balance for the relevant accounts is correctly entered.
 3. verify the transaction tag under correct party master .
 4. also while open ledger select correct date range

I am trying to generate GST reports but cannot see the options. Where can I find the GST reports?

If you are trying to generate GST reports but canot see the options then you need to follow below points 
 Step 1:Go to display then search for GST reports if you are still not able to view that section then you need to contact your adminstrator or superuser to give you a full access for this reports.

I made an online sale to a registered customer but it is considered BC. Why is this happening?

If your online sale to a registered customer is categorized as B2C (Business to Consumer), it could be due to the absence of a entered GST number or issues with billing details. B2C sales commonly occur when dealing with unregistered parties or individual consumers. Kindly verify the customer's GST number and ensure accurate billing details to address this matter.

I made a purchase return but it is not reflecting in my GSTR-B report. What should I do?

If a purchase return is not reflecting in your GSTR-2B report, you should take the following steps to address this issue:
 Step 1: Double-check that the purchase return has been correctly entered into your accounting
 Step 2: Confirm whether the purchase return is reflected in your GSTR-2A
 Step 3: Reconcile your purchase returns with your GSTR-2A and GSTR-2B reports.

Where can I find the option to show sale and purchase as taxable amount in GST report in BUSY?

If you want to show sales and purchase amount as taxable amount in gst reports then follow the below steps:
Step 1: Go to administation section then click on configuration tab and choose features and option.
Step 2: Now, choose Gst vat tab then tick on show sales purchases amount as taxable amount in gst report then save the configuration.

My cheque payments are not showing in the software. How can I enter details of payments made by cheque?

Here are steps to correctly record a payment towards made by cheques:
 Step 1 : Create or choose an expense account specifically for late fees. 
 Step 2: create a new transaction to record the payment.
 Step 3: Enterc the account details an d mounts 
 Step 4: apply tax correctly 
 Step 5: save the payment voucher

How can I build and register petrol tanks on the GST portal? What is the process for doing this?

Building and registering petrol tanks on the GST portal is not a process that is mentioned in the available information. The GST portal is primarily used for registering and managing Goods and Services Tax (GST) related activities. It is recommended to consult the official GST portal or relevant authorities for specific information on building and registering petrol tanks.

Frequently AskedQuestions