Frequently Asked Questions

Check the total sales of a party for the whole financial year,please follow steps : 
 Step 1: Go to Display menu . 
 Step 2 : Select Sales Analysis . 
 Step 3 : Select option party wise 
 Step 4; click on Standard date /Voucehr wise option
 Step 5 : click on okay and open the report.

to see the accurate laser balance in reports make ensure few things in BUSY
 1. for that you can run update master balance utility under house-keeping menu.
 2. Verify if the opening balance for the relevant accounts is correctly entered.
 3. verify the transaction tag under correct party master .
 4. also while open ledger select correct date range

If you are trying to generate GST reports but canot see the options then you need to follow below points 
 Step 1:Go to display then search for GST reports if you are still not able to view that section then you need to contact your adminstrator or superuser to give you a full access for this reports.

If your online sale to a registered customer is categorized as B2C (Business to Consumer), it could be due to the absence of a entered GST number or issues with billing details. B2C sales commonly occur when dealing with unregistered parties or individual consumers. Kindly verify the customer's GST number and ensure accurate billing details to address this matter.

If a purchase return is not reflecting in your GSTR-2B report, you should take the following steps to address this issue:
 Step 1: Double-check that the purchase return has been correctly entered into your accounting
 Step 2: Confirm whether the purchase return is reflected in your GSTR-2A
 Step 3: Reconcile your purchase returns with your GSTR-2A and GSTR-2B reports.

If the credit note value is not getting subtracted from the total invoice value in the GST Portal then check the following steps.
 Step 1. Ensure that you have adjusted the credit note to the corresponding sales invoice.
 Step 2. Ensure that the file is uploaded to the portal only after adjusting the credit note with its respective invoice.

here's how these transactions will be reflected in your GST , returns in simple steps :
 Step 1: Create Debit Notes or Record Purchase Returns from transaction menu .
 Step 2: Select proper GST Nature while entering the transaction .
 Step 3: Prepare Your GSTR-1 .
 Step 4: Ensure that you correctly account for ITC in your GST returns

If you face error during the Export from BUSY then you can repair your excel from control panel in your system and then restart your system and then exprot GST Reports.If issue persist then need to make sure that Excel and BUSY has installed in same drive.If still issue persist then you can reinstall your excel with heigher Version,

To ensure the correct mapping of tax types to accounts in BUSY, follow these steps:
 Follow Below Steps:
 Step 1: Click on Administration Step 2: then Master Step 3: then Account Step 4: Modify(Select that account master) Step 5: change the group as Duties and taxes. Step 6: Set the Tax Type as per master requirement and save .

There are multiple GST reports available in BUSY such as GST R1, GST R2, GSTR 3B, GSTR 4, GSTR 9, and more. 
To generate these reports follow below steps :
1.Go to the Display 
2.GST Reports section in the software and select the desired report. 
3.Then, enter the required details and click on the Generate button to generate the report.