Frequently Asked
Questions

Q: Why am I unable to view GST details for the previous day in the software? It only shows current day's data.

If unable to view GST details for the previous day in BUSY, you need check date range which you have selected for generate and view GST reports. Specify the correct start and end dates to encompass the desired period. Once you have verified the date range, proceed to generate and view the GST reports for the specified period.

Q: I made a credit note to an unregistered dealer below lakhs value. Why is it not showing in table BC?

made a credit note to an unregistered dealer below 2.5 lakhs value but its not showiung under B2C because of Ensure that the total value of credit notes issued to unregistered dealers is below the threshold limit of 2.5 lakhs. If the total exceeds this limit, the transactions might be reported in a different section of the return.

Q: Where can I find the option to show sale and purchase as taxable amount in GST report in BUSY?

If you want to show sales and purchase amount as taxable amount in gst reports then follow the below steps: Step 1: Go to administation section then click on configuration tab and choose features and option. Step 2: Now, choose Gst vat tab then tick on show sales purchases amount as taxable amount in gst report then save the configuration.

Q: My cheque payments are not showing in the software. How can I enter details of payments made by cheque?

Here are steps to correctly record a payment towards made by cheques: Step 1 : Create or choose an expense account specifically for late fees. Step 2: create a new transaction to record the payment. Step 3: Enterc the account details an d mounts Step 4: apply tax correctly Step 5: save the payment voucher

Q: How can I build and register petrol tanks on the GST portal? What is the process for doing this?

Building and registering petrol tanks on the GST portal is not a process that is mentioned in the available information. The GST portal is primarily used for registering and managing Goods and Services Tax (GST) related activities. It is recommended to consult the official GST portal or relevant authorities for specific information on building and registering petrol tanks.

Q: How can I ensure that my input tax credit is properly adjusted against my GST liability in the system?

For adjusting ITC input credit, please follow below mentioned steps Step 1: Go to Display menu and then GST report ,GST Summary. Step 2: Select the desired date range to open the report. Step 3: Press F4 key for input output adjustment and cross adjustment. Step 4: Make the payment of the GST output liabilitie to GST payable

Q: I need to separate my exempt and taxable purchases in the reports. Is it possible?

To view exempt and taxable purchase in report, you need to follow these steps: Step 1: Go to Display menu and click on GST Reports. Step 2: Select GST Summaries and choose Purchase Type Summary. Step 3: Enter the date range and open the report. This report will show you purchase data on the basis of purchase type.

Q: I am getting double entries in my GST return. How can I resolve this?

To resolve double entries in your GST return, you can follow these steps: 1. Check your voucher entries in BUSY to identify any duplicate entries. 2. Delete the duplicate entries from the voucher list. 3. Reconcile your books with the GST return to ensure accuracy. 4. If the issue persists, contact BUSY customer support for further assistance.

Q: I need the bill-wise quantity for sales and purchase. How can I get this?

You can get the bill wise quantity for sale and purchase, follow these steps: Step 1: Go to Display tab and click on GST Reports. Step 2: Click on GST Registers and select supply Outward Register or Supply Inward as per required. Step 3: Specify Date range and enable show qty details option and click on OK tab to view report.

Q: Why is there a mismatch in GST balance and how can it be resolved?

There could be various reasons for a mismatch in GST balance, such as incorrect entries, mismatch in input and output GST, or opening balance not being zero. To resolve this, one should check the short range of dates from which date the mismatched started, and also important to check the GST audit reports to check incorrect voucher/data entries.

Find Solutions to Common Issues Related to taxation - gst reports

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Enquiry/Upgrade/Visit/Renewal

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Dealer Complaint/Issues

Why am I unable to view GST details for the previous day in the software? It only shows current day's data.

If unable to view GST details for the previous day in BUSY, you need check date range which you have selected for generate and view GST reports. Specify the correct start and end dates to encompass the desired period. Once you have verified the date range, proceed to generate and view the GST reports for the specified period.

I made a credit note to an unregistered dealer below lakhs value. Why is it not showing in table BC?

made a credit note to an unregistered dealer below 2.5 lakhs value but its not showiung under B2C because of Ensure that the total value of credit notes issued to unregistered dealers is below the threshold limit of 2.5 lakhs. If the total exceeds this limit, the transactions might be reported in a different section of the return.

Where can I find the option to show sale and purchase as taxable amount in GST report in BUSY?

If you want to show sales and purchase amount as taxable amount in gst reports then follow the below steps:
Step 1: Go to administation section then click on configuration tab and choose features and option.
Step 2: Now, choose Gst vat tab then tick on show sales purchases amount as taxable amount in gst report then save the configuration.

My cheque payments are not showing in the software. How can I enter details of payments made by cheque?

Here are steps to correctly record a payment towards made by cheques:
 Step 1 : Create or choose an expense account specifically for late fees. 
 Step 2: create a new transaction to record the payment.
 Step 3: Enterc the account details an d mounts 
 Step 4: apply tax correctly 
 Step 5: save the payment voucher

How can I build and register petrol tanks on the GST portal? What is the process for doing this?

Building and registering petrol tanks on the GST portal is not a process that is mentioned in the available information. The GST portal is primarily used for registering and managing Goods and Services Tax (GST) related activities. It is recommended to consult the official GST portal or relevant authorities for specific information on building and registering petrol tanks.

How can I ensure that my input tax credit is properly adjusted against my GST liability in the system?

For adjusting ITC input credit, please follow below mentioned steps
 Step 1: Go to Display menu and then GST report ,GST Summary.
 Step 2: Select the desired date range to open the report.
 Step 3: Press F4 key for input output adjustment and cross adjustment.
 Step 4: Make the payment of the GST output liabilitie to GST payable

I need to separate my exempt and taxable purchases in the reports. Is it possible?

To view exempt and taxable purchase in report, you need to follow these steps:
 Step 1: Go to Display menu and click on GST Reports.
 Step 2: Select GST Summaries and choose Purchase Type Summary.
 Step 3: Enter the date range and open the report.
 This report will show you purchase data on the basis of purchase type.

I am getting double entries in my GST return. How can I resolve this?

To resolve double entries in your GST return, you can follow these steps:
 1. Check your voucher entries in BUSY to identify any duplicate entries.
 2. Delete the duplicate entries from the voucher list.
 3. Reconcile your books with the GST return to ensure accuracy.
 4. If the issue persists, contact BUSY customer support for further assistance.

I need the bill-wise quantity for sales and purchase. How can I get this?

You can get the bill wise quantity for sale and purchase, follow these steps:
Step 1: Go to Display tab and click on GST Reports.
Step 2: Click on GST Registers and select supply Outward Register or Supply Inward as per required.
Step 3: Specify Date range and enable show qty details option and click on OK tab to view report.

Why is there a mismatch in GST balance and how can it be resolved?

There could be various reasons for a mismatch in GST balance, such as incorrect entries, mismatch in input and output GST, or opening balance not being zero. To resolve this, one should check the short range of dates from which date the mismatched started, and also important to check the GST audit reports to check incorrect voucher/data entries.

Frequently AskedQuestions