Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst reports

FAQs

I made some invoices as local GST but they are showing in IGST report. Why is this happening and how to fix it?

If you made some invoices as local GST but they are showing in the IGST report, you need to check your sales type. You should select sales type as local tax rate, and you also need to select in the item master tax category the local tax rate. Then it will show in the local tax rate only.

Some amounts without freight charges are also getting included in the freight column in my reports. Why is this happening and how do I exclude amounts with no freight?

Here's how you can exclude amounts without freight charges from your reports:
Step 1: Review Data Entry and Double-check the vouchers
Step 2: ensure that amounts without freight charges are not being tagged as freight expenses
Step 3: Run update master balances from housekeeping menu
Step 4: Freight expenses should be recorded separately from other expenses

I want to add zero rated and exempt sales in myComposition invoice but the system is not allowing me. What should I do to include these types of sales?

want to add zero rated and exempt sales in Composition invoice but the system is not allowing me because of 
1. you need to set GST type as under composition scheme in GST configuration for that go to the GST/VAT configuration under features and option in configuration menu also set default tax % and save configurations.

The software is not allowing me to select ITC ineligible sections while passing journal entries. What is the setting I need to change to record ineligible ITC reversals?

To add journal voucher for Ineligible ITC or ITC reversal voucher follow the below steps:
1. Go to the transaction tab.
2. Add journal voucher and then select GST Tax adjustment in GST Nature.
3. Pass accounting entry then while saving the journal voucher GST adjustment window will appear then specify GST Adjustment type ITC Reversal/Ineligible ITC.

The ITC amount is getting carried forward and showing in my next month's GST return automatically. How can I stop this auto population of ITC amount?

If you want to stop this automatic carry-forward, you generally have two options:
Step 1: Utilize ITC in the Current Period .Properly accounting for your expenses in the current period can help you utilize ITC and reduce any carry-forward balance.
Step 2: Reverse or Adjust ITC.This typically involves filing GST amendments or corrections to rectify the situation.

I need to share the Eway bill Audit report with the head office. How can I extract or download this report from the software?

In order to share Eway bill audit report you refer these steps :
1. Open the Eway bill Audit report and Click on Email Tab and specify the email ID on which you require to share.
2. You can export that report in PDF or Excel format by export tab or using Alt +E and then can share externally.

I made a payment towards late fees, but it's not reflecting correctly in my books. How can I enter late fee payments properly?

Here are steps to correctly record a payment towards late fees:
Step 1 : Create or choose an expense account specifically for late fees.
Step 2: create a new transaction to record the payment.
Step 3: Enterc the account details an d mounts
Step 4: apply tax correctly
Step 5: save the payment voucher

I am getting an error while exporting GSTR- file. It says "record with same HSN, description already exists". How can I resolve this?

To resolve this issue, you can follow these steps:
Step 1: Double-check the data in your GSTR-1 in BUSY
Step 2: Check for any missing invoices, issues in invoice amounts, or incorrect GSTIN
Step 3: Rectify GSTR-1 Data
Step 4: Reconcile GSTR A data
Step :file your GST returns based on reconciled and accurate data

Why is the name of the counterparty not showing in the GST return data exported from BUSY? I only see their GST number.

If you can't see the counterparty name in BUSY's GST return data, follow these steps: 
1:When exporting the GST report, choose account name to be shown, not an alias. This ensures the data includes the counterparty name.
2:Check if the counterparty is unregistered or if their GST number is not entered in the ledger.

I created a credit note against an unregistered dealer invoice. Why is it not reflecting in the unregistered credit/debit notes section in GSTR-?

Unregistered dealers don't have a Goods and Services Tax Identification Number (GSTIN) because they are not registered under GST. When you create a credit note for a transaction with an unregistered dealer, it might not reflect in the unregistered credit/debit notes section of your GSTR-1 because these unregistered dealers are not part of the GST reporting system.